Category Archives: Projects & Services

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Flint ITS plans for new interactive tech in building expansion

By | June 4, 2019
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rendering of new wing of Flint campus Murchie Science Building

Flint Information Technology Services, in coordination with an AV consultant from the project architectural firm Harley Ellis Devereaux, is pleased to announce plans to incorporate new, interactive technologies into the new wing of the Murchie Science Building. The additions will enable active learning in classrooms and support group collaboration in work breakout areas. Previous classroom technology models on… Read More »

New fee structure for Microsoft Premier Support Licensing Partnership

By | May 30, 2019
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Information & Technology Services has been working to update and simplify the fee structure for its Microsoft Premier Support Licensing Partnership with U-M campus units. Analysis of past billings show that ITS uses, on average, 75% of the current contract services. To simplify billing and account for the virtualization of many Windows servers, the new process for calculating… Read More »

Unizin institutions join pilot of learning analytics tools developed by U-M

By | May 27, 2019
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Unizin logo: purple grapes, green leaves, black text that reads "Unizin"

The University of Michigan, Indiana University, and the University of Iowa have announced an initiative to coordinate on a joint pilot of the My Learning Analytics (MyLA) tools that have been developed at U-M and leverage the new Unizin Data Platform. MyLA is a set of visualizations designed to promote metacognition, facilitate self-regulated learning, and provide students deeper… Read More »

Document Imaging system upgrade scheduled for June 21

By | May 22, 2019
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illustration of central file folder drive linked to an array of other file drives

The ITS Document Imaging System (also known as Perceptive Content, WebNow, ImageNow, or ROI) will be unavailable during an upgrade from Friday, June 21, at 6 p.m. through Monday, June 24, at 6 a.m. The upgrade will eliminate most browser and Java incompatibility issues, including those with Mac operating systems. During the upgrade window, you will not be… Read More »

Major ServiceNow upgrade happens June 15

By | May 21, 2019
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On June 15, Information and Technology Services will upgrade ServiceNow to the latest version, Madrid. With the exception of improved accessibility, this upgrade will not result in significant visible changes for ServiceNow users. There will, however, be behind-the-scenes improvements and fixes. The ServiceNow team will post announcements, a schedule, status reports, a list of ServiceNow changes, links to… Read More »

Microsoft 365 coming June 28: Here’s what you need to know

By | May 20, 2019
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Read the FAQ and review the User Impacts and Data Migration page for a complete list of tools and applications affected by this change, as well as details on user impacts, migration paths, and actions needed. As previously announced, under Microsoft’s new licensing model, U-M will have access to Microsoft 365, including the Office 365 suite and potentially… Read More »

Check out the free recording tools with MiVideo

By | May 17, 2019
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image of woman on a laptop using FaceTime

MiVideo is the university’s streaming media service, powered by Kaltura, Inc., but did you know that it can be used to create media, too? Whether for flipped classroom course content, video assignment submissions in Canvas and Blackboard, or training demonstrations and presentations, MiVideo makes media creation fast and easy. One way to create engaging, rich media experiences without… Read More »

M-Write: A model of campus technology and academic collaboration

By | May 9, 2019
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M-Write logo

In fall 2018, Information and Technology Services became the sole technical supporter of M-Write, a program designed to apply “writing-to-learn” pedagogies in university courses. The move represented the culmination of a multi-year journey that provides a model of how campus technology and academic units can collaborate successfully to support teaching and learning. M-Write helps students develop a deep… Read More »

Reduced availability to the MWireless-UMHS WiFi network

By | May 1, 2019
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Blue Lock

Michigan Medicine is taking steps to protect its network and resources, while also encouraging a safe and non-threatening work environment. Beginning June 5, MWireless-UMHS will no longer be available in ambulatory, inpatient, or administrative buildings. The WiFi network can continue to be used in some medical research facilities. “About 5,000 faculty, staff, students, and sponsored users regularly connect devices… Read More »

How a simple question grew into a vision for a data-informed future

By | April 29, 2019
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stairs with a floating question mark in a blue sky with clouds

Some of you may have heard folks from ITS talking about the “Where’s Our Data?” effort that spun up around seven months ago and probably wondered: What exactly does that mean? When our new VPIT-CIO Ravi Pendse arrived on campus last August, he spent several months listening to the U-M community about IT needs and asking questions. With… Read More »

BlueJeans key to success for distance learning partnership in Rwanda

By | April 25, 2019
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map of Rwanda with Rwandan flap superimposed.

In October 2017, Michigan IT News reported on videoconferencing that enables clinical education in Ethiopia as part a project led by Center for International Reproductive Health Training at the University of Michigan (UM-CIRHT). The year after, UM-CIRHT launched a two-year project with the University of Rwanda. The partnership strengthens family planning training and builds student and faculty capacity… Read More »

Flint students get U-M Google accounts this summer

By | April 24, 2019
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two female students sitting on a sofa using laptops

Beginning June 23, 2019, UM-Flint will activate student Google accounts, granting them access to the Google platform using their unique name with the new @umich.edu extension—versus the previous @umflint.edu extension. This transition follows previous moves for Ann Arbor and Dearborn and is as part of efforts to reduce costs, increase collaboration, and advance technology on the Flint campus.… Read More »

Student Explorer helps advisors target at-risk students

By | April 19, 2019
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student explorer wordmark

Advisors at U-M have a very important job: they serve as a one-stop resource for students as they navigate U-M and their academic experience. Their portfolios span from helping students stay on track to graduate, to connecting them to resources that allow them to explore new interests, and more. With large caseloads of students and days filled with… Read More »

LSA Technology Services brings virtual reality to digital scholarship

By | April 15, 2019
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young man wearing VR googles

During the winter 2019 semester, LSA Technology Services partnered with Professor Lisa Nakamura to explore how virtual reality (VR) can be used for teaching and learning. Her course presented a challenging opportunity: What is the support model for a class incorporating a significant amount of time in virtual reality? The answer: a lot of effort and teamwork is… Read More »

Microsoft 365 project update for academic campuses

By | April 10, 2019
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As previously announced, U-M recently re-negotiated the licensing agreement with Microsoft, which will provide an expanded set of tools and services to faculty, staff, and students. Late last week, the team discovered a set of issues that requires a delay of the targeted release date for academic campuses from early May to late June/early July. As part of… Read More »

Caution: Only use Google apps with U-M Google

By | April 2, 2019
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U-M and Google wordmarks separated by vertical line

The Collaboration Services team has discovered that using third-party apps to connect to a U-M Google account can lead to unexpected results. Google-created apps and applications Apps and applications created by Google provide the most seamless experience when using Google services, particularly with mobile devices. Google-created apps and applications are also supported by Google, whereas third-party apps are… Read More »

Great Lakes update: March 2019

By | March 21, 2019
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server rack

The Great Lakes service is a next generation HPC platform for U-M researchers that will provide several performance advantages compared to Flux, primarily in the areas of storage and networking. ARC-TS recently shared additional details surrounding the timeline for Great Lakes as well as information about Early User testing. What is the current status of Great Lakes? Today, the… Read More »