Tag Archives: ServiceNow

ServiceNow upgrade a success!

We’re pleased to announce that the October 12 ServiceNow upgrade to New York was completed and has been carefully tested. Five small post-upgrade issues were found and these have all been addressed.  In addition, an issue was found with originating emails not correctly attaching. We’re tracking this and plan to implement a fix in next week’s regularly scheduled… Read More »

Reminder: Major ServiceNow upgrade coming October 12

We are pleased to announce that ServiceNow is on track to be upgraded to the New York version on October 12, 2019. Much of the ServiceNow upgrade is expected to run during the early hours of Saturday, October 12, with Production Readiness Testing (PRT) to be completed prior to 10 a.m. While there technically will not be a… Read More »

Major ServiceNow upgrade happens October 12

On October 12, ServiceNow will undergo an upgrade to the newest version, New York. This release will add features and enhancements that will impact many users of ServiceNow, including small improvements across the platform. Over the coming weeks ITS will keep users updated about the upgrade and provide information about what parts of the release are compatible with… Read More »

Major ServiceNow upgrade happens June 15

On June 15, Information and Technology Services will upgrade ServiceNow to the latest version, Madrid. With the exception of improved accessibility, this upgrade will not result in significant visible changes for ServiceNow users. There will, however, be behind-the-scenes improvements and fixes. The ServiceNow team will post announcements, a schedule, status reports, a list of ServiceNow changes, links to… Read More »