Category Archives: Campus News

Got some news to share, or know someone who deserves a shout-out? Let us know! (You must be logged in with your UMICH Level-1 password to access the form.) Campus News RSS feed.

How social media affects disaster coverage

By | October 11, 2017

Cliff Lampe, an associate professor of information, says there’s a definite connection between social media and how news organizations cover disasters. For example, after Hurricane Irma hit the U.S. Virgin Islands on Sept. 6, stranded islanders flocked to social media to reach families and friends. Facebook groups quickly formed with residents posting photos, updates, and requests for assistance. As… Read More »

More data transparency needed on Ph.D. programs

By | October 10, 2017

Association of American University members want more institutions to follow U-M’s example when it comes data transparency of their Ph.D. programs. U-M makes publicly available data on admissions, enrollment, funding, time to degree completion and completion rates, along with the results of a basic doctoral exit survey and job placement information. Chief academic officers representing AAU campuses at their annual… Read More »

Social media in higher ed

By | October 9, 2017

Social media have changed how colleges interact and communicate with the world. Every post paints a picture of what a college is like, who makes up its community, and what’s important to them. It’s a 24/7 job that didn’t even exist a few years ago. For Nikki Sunstrum, U-M’s director of social media, that means constant monitoring of what’s happening… Read More »

Adapting technology to enhance Michigan Medicine’s mission: Q&A with Ranjit Aiyagari, MD

Ranjit Aiyagari, M.D. was recently named chief medical information officer for Michigan Medicine. Aiyagari oversees the Office of Clinical Informatics and works closely with the organization’s chief information and chief clinical officers to bridge the gap between provider-facing technology systems and the strategic goals of the clinical enterprise. Aiyagari recently discussed his role and how it differs from —… Read More »

Meet the Contact Centers CoP

By | September 22, 2017

An interview with the co-facilitators of the Contact Centers Community of Practice: Lisa Callihan (Customer Experience Manager, LSA IT) and Jennifer Herron (IT Business Planning Lead, ITS Infrastructure). What were the initial goals of the Contact Centers Community of Practice? The initial goals of this community were to: Bring together disconnected contact centers from across our 3 campuses Keep track of… Read More »

First-day WiFi traffic triples

By | September 20, 2017

Last year, we reported the amazing, first-day usage statistics that made it clear just how much the U-M community relies on WiFi. That was nothing. On the first day of fall term, September 5, 2017, wireless network traffic increased by three times compared to fall 2016. ​Total unique devices observed: 100,087 Number of authenticated users on MWireless: 57,789 Number of… Read More »

U-M participation with HDI

By | September 19, 2017

Lisa Callihan (LSA IT customer experience manager) and Michael Morabito (Secure-24 client services manager) presented at the Help Desk Institute (HDI) local chapter meeting on September 14 in Southfield, MI. Their presentation, “Creating the Ideal Customer Service Experience,” was an interactive experience with two industry experts discussing the importance of building a customer service philosophy and culture. They… Read More »

HITS celebrates one year anniversary; publishes Year in Review

This month marks one year since Health Information Technology & Services formed. To celebrate its first anniversary, HITS published a Year in Review, which highlights the organization’s major accomplishments, measures the breadth and impact of Health IT, and introduces inspiring staff who play a key role in advancing the mission of Michigan Medicine through technology. “Over the last… Read More »

Bicentennial IT Historic Timeline introduced at MStaff200

ITS communication staff unveiled the Bicentennial IT Historic Timeline at the Michigan IT booth at the MStaff200 bicentennial event, Tuesday, June 27. More than 720 current and retired U-M staff members and their immediate families stopped by the display to interact with the timeline and reminisce about university technology through the years. The team handed out promotional “punch cards” with… Read More »

HITS supports researchers with tech tools

Over 4,000 faculty, students, and staff attended this year’s Researchpalooza on August 16, 2017, many of whom visited the Health Information Technology & Services (HITS) booth. The HITS Research Applications and Advanced Computing team shared a broad range of technological tools that enable research at the enterprise and individual levels with efficiency and security. Central biorepository—annotated, accredited biospecimen… Read More »

The IT workforce: A journey of continuous change

By | August 31, 2017

How do we make sure higher ed teams are prepared and supported as the pace of academic technology moves ever more quickly? In a wide-ranging article in “EDUCAUSE Review,” U-M’s VPIT-CIO Kelli Trosvig writes that higher education IT leaders must commit to a journey of continuous change and improvement, driven sometimes by technology and sometimes by culture. “Expectations… Read More »

UMMA launches online collection and learning resource tool

This fall, the University of Michigan Museum of Art (UMMA) is launching an online collections and learning resource tool, the UMMA Exchange. The UMMA Exchange will let students and faculty create and collaborate using Museum objects, along with text, video, and images online. “In addition to being a collection database, The Exchange is an ever-growing public repository of… Read More »

Accelerating the mobile web

By | August 24, 2017

Most web traffic today comes from smartphones and tablets, but the mobile web remains frustratingly slow. Even on fast 4G networks, a page takes 14 seconds to load on average—an eternity in today’s connected world. A team of computer science researchers at U-M and MIT has found a way to dramatically speed up the mobile web. Their new… Read More »

Digital tools for underserved job seekers

By | August 23, 2017

As more employers turn to sites like LinkedIn and CareerBuilder to recruit talent, job seekers from low-income areas or who have limited education often are left out. Tawanna Dillahunt, assistant professor at the U-M School of Information and College of Engineering, hopes to change that. Dillahunt has received a $499,729 National Science Foundation grant to help improve digital employment… Read More »

TapDancing around the censors

By | August 21, 2017

What if circumventing internet censorship didn’t rely on some app or service provider that could eventually get blocked, but was instead built into the very core of the internet itself? After six years in development, three research groups including the University of Michigan have joined forces to conduct real-world tests of an experimental new technique called “refraction networking.” They… Read More »

Ride-sharing apps affect car market

By | August 18, 2017

New research involving U-M’s Transportation Research Institute found that apps like Uber and DriveNow may be doing to cars what the web already did to newspapers. Two academic studies published this year have shown that people say they will reduce their use and ownership of private cars when they have access to ride-sharing or car-sharing apps. The U-M study of… Read More »

Meet the Michigan IT Advocacy CoP

By | August 17, 2017

What were the initial goals of the Advocacy Community of Practice? The initial goals of this community included: Build relationships among those that are trying to solve similar IT issues. Leverage each other’s work so that research on a particular solution is done only once. Share information and success stories for how services are described and communicated. Create… Read More »

Internet-distributed video: The competition heats up

By | August 15, 2017

Last week’s announcement from Disney that it will end its distribution deal with Netflix and launch its own direct-to-consumer movie portal indicates the arrival of a new phase of Internet-distributed video, according to Amanda Lotz, a media studies professor with LSA. In an article for fortune.com, Lotz writes that services like Netflix and Amazon Video created a different television experience:… Read More »

Video games help rehab patients

By | August 12, 2017

At first glance, the Michigan Medicine Inpatient Rehabilitation Computer Therapy Lab might appear to be all fun and games. That’s the intent. Many of the rehabilitation programs developed in the lab are based on gaming technologies — and designed to get patients active and engaged. Such patients include those recovering from strokes as well as spinal cord and head injuries.… Read More »