Jeff Wright, M.Ed., Technology Solutions Student Life

Salesforce Org merge yields benefits

By Jeff Wright, M.Ed., Technology Solutions Student Life | April 2, 2024

Business team discussing ideas for startup. Leader speaking at board with notes and lightbulb flat vector illustration. Corporate meeting concept for banner, website design or landing web page

In 2019, leadership from the Salesforce Recruitment Org, which included several schools, approached the ITS Salesforce Center of Excellence (SFCOE) and Student Life Technology Solutions (SLTS) to discuss merging the Salesforce Recruitment Org with Student Life’s Student Org. Conversations took place at both the leadership and technical levels, leading to the conclusion that merging the two Salesforce orgs… Read More »

Student Accessibility and Accommodation Services Electronic Case Management

By Jeff Wright, M.Ed., Technology Solutions Student Life | February 29, 2024

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The leadership team from Student Accessibility and Accommodation Services (SAAS) approached Student Life Technology Solutions (SLTS) with the challenge of modernizing a primarily paper-based set of workflows and associated record-keeping.

Getting project intake right

By Jeff Wright, M.Ed., Technology Solutions Student Life | January 30, 2024

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An arial view of seven students seated around a circular table, collaborating on some work.

Student Life Technology Solutions created a transparent project prioritization and management methodology that considers the varied needs and risk factors of all Student Life departments, whether large or small.