Tag Archives: videoconferencing

Zoom security and privacy updates: Journey since implementation

By | October 28, 2021
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A woman wearing headphones uses a laptop computer with an open book beside her.

This year, ITS Information Assurance’s annual SUMIT event included several virtual IT security/Information Assurance related events. One such event was the Zoom Security and Privacy Updates: Journey since Implementation presentation from Maggie Davidson and Asmat Noori. Maggie Davidson, Service Manager for Zoom in Support Services, provided valuable information about Zoombombing, including how Zoombombers obtain access to meetings, what… Read More »

U-M retires BlueJeans videoconferencing service

By | May 24, 2021
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BlueJeans logo

One of the university’s original videoconferencing services, BlueJeans, was retired on May 1. Information and Technology Services (ITS) will continue to offer Zoom, Google Meet, and Microsoft Teams for all faculty, staff, and students to use at no cost. The U-M community uses videoconferencing services to facilitate everything from remote meetings to virtual classrooms, research collaborations to yoga… Read More »

University makes changes to U-M Zoom

By | May 4, 2021
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A woman wearing headphones uses a laptop computer with an open book beside her.

The university will roll out three key changes to U-M Zoom on May 18, 2021. The changes are being implemented to improve security while ensuring that U-M Zoom continues to meet the needs of the U-M community.  Users of U-M Zoom are being notified of these changes on a rolling basis. It is important that users take action… Read More »

BlueJeans down to 800 users as U-M prepares for May 1 service retirement

By | April 1, 2021
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BlueJeans logo

This past fall, Information and Technology Services announced that U-M will retire BlueJeans effective May 1, 2021 due to a significant drop in use that began with the launch of Zoom last March. From the initial 16,000 users in April, there has been a notable drop to 800 BlueJeans users across all campuses.  “We’re very pleased that campus… Read More »

Host drop-in meetings virtually over Zoom with Remote Office Hours Queue

By | February 2, 2021
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student with headphones at a laptop computer

ITS recently updated the Remote Office Hours Queue (ROHQ) application to support U-M Zoom meetings. The ROHQ software allows users to create meeting queues that virtually simulate waiting in line to meet with someone. ROHQ can be used for in-person queueing, virtual queueing with a unique videoconferencing meeting for each attendee, and even hybrid (both in person and… Read More »

Changes coming in 2021 to Zoom for Health

By | December 23, 2020
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A woman wearing headphones uses a laptop computer with an open book beside her.

U-M Zoom has been approved for PHI (HIPAA data). As a result, Zoom for Health at U-M will be consolidated into regular U-M Zoom January 2–3, 2021. New features Thanks to collaborative efforts of U-M and Zoom, users will be able to use expanded features, such as: Cloud recording Live transcription Viewing identifying information in reports Ability to… Read More »

BlueJeans usage continues to drop as U-M prepares for May 1 service retirement

By | December 15, 2020
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BlueJeans logo

This past fall, Information and Technology Services announced that U-M will retire BlueJeans effective May 1, 2021 due to a significant drop in usage that began with the launch of Zoom last March. For example, in November there were just under 3,000 BlueJeans users across all campuses compared to 16,000 during peak usage in April.  “ITS is committed… Read More »

Google Meet: Keeping virtual convenient

By | November 3, 2020
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White background with the new Google Meet logo and the words "Google Meet" in the middle.

As our work and education continue to move online, it is important to become acquainted with each videoconferencing service the university offers. Moreover, with the announcement of the retirement of BlueJeans in May 2021, consider an option for day-to-day meetings that’s already available at your fingertips: Google Meet. Google Meet is a G Suite for Education videoconferencing core… Read More »

Access to BlueJeans in Canvas ends Jan. 12

By | October 30, 2020
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BlueJeans logo

Last month, ITS announced that the university will retire BlueJeans effective May 1, 2021. To prepare for this change, ITS has begun work on the steps needed to replace BlueJeans with Zoom in ITS-supported applications, including Canvas. As part of this process, BlueJeans integrations in Canvas will no longer be available starting Tuesday, January 12, 2021. Users will… Read More »

IT4U98: Getting the Most Out of Google Meet

By | October 5, 2020
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Hangouts Meet logo

Over the past year, Google has continued to accelerate the development of new features for the growing number of individuals, teams, and organizations that rely on Meet to stay connected. Want to learn more about how to use Meet for videoconferencing? Register in Zoom to join IT4U98: Getting the Most Out of Google Meet on Wednesday, 10/28/20, 9-9:45… Read More »

U-M to retire BlueJeans in 2021

By | September 16, 2020
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young woman on bluejean interface screen

In spring 2020, ITS deployed Zoom videoconferencing to campus and later added large event support, captioning, and PHI-compliant Zoom for Health. Since then, adoption of Zoom has grown exponentially, while the use of BlueJeans has fallen significantly. Additionally, Google Meet and Microsoft Teams are available as part of the U-M academic collaboration suite at no additional cost and… Read More »

Tips for building engaging virtual conferences

By | May 18, 2020
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laptop on table with large video conference on screen, coffee mug to the left

As more and more events go to a virtual platform, “virtual event fatigue” is also on the rise. Many groups have been either canceling or finding creative ways to deal with the burnout. One alternative conference getting a lot of attention right now Deserted Island DevOps. It’s using the popular video game called Animal Crossing to engage participants.… Read More »

Watch: Digital Burnout: What Can We Do?

By | May 7, 2020
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illustration of woman climbing into a computer screen to join colleagues meeting in a conference room

Kelly Murdoch-Kitt, assistant professor at the Stamps School of Art & Design, is a user experience designer and educator focused on people, systems and interpersonal interactions. In a recent interview published on the U-M Arts & Culture site, she discusses tactics for remote learning and working, many of which are taken from a book that she co-authored, which… Read More »

Google Meet: Integration with Gmail, features extended

By | April 29, 2020
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Hangouts Meet logo

Google has announced they will integrate Google Meet into Gmail, making it easier to create a session and stay connected right from your inbox. This feature is currently only available in Gmail on the web but is coming soon to the Gmail mobile app. According to Google, this feature should begin showing up in U-M Google on April 30 and… Read More »

New Safe Computing resources promote remote IT security

By | April 27, 2020
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NEW on safe computing: IT security tips for remote work, Privacy and videoconferencing, Coronavirus scams

ITS Information Assurance has rapidly developed a number of new Safe Computing resources to help you practice and promote good IT security and privacy practices in this new normal: New on Safe Computing and in IT Security at U-M. New resources covering videoconferencing security and privacy, coronavirus scams, how to prevent Zoombombing, new videos, new entries in the… Read More »

New video: Tips for safe videoconferencing

By | April 20, 2020
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illustration of monitor with four quadrants of people on videoconference

You have probably had a crash course on the basics of videoconferencing over the past few weeks. Follow the IT security and privacy best practices in this new Tips for Safe Videoconferencing video from ITS Information Assurance to make security and privacy part of your videoconferencing routine. And please share it with others who might find it helpful.… Read More »

Hangouts Meet: Premium features, expanded audio options

By | March 24, 2020
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Hangouts Meet logo

At the beginning of March, Google announced they would extend temporary access to some premium Hangouts Meet features until July 1, 2020. These features are now available within the U-M domain: Increased participant limit of 250 participants per video call Livestream a video call (up to 100,000 viewers) Record a video call Important: U-M Google is not HIPAA-compliant. Review the Sensitive Data Guide for types of data permitted… Read More »