Kelly Murdoch-Kitt, assistant professor at the Stamps School of Art & Design, is a user experience designer and educator focused on people, systems and interpersonal interactions. In a recent interview published on the U-M Arts & Culture site, she discusses tactics for remote learning and working, many of which are taken from a book that she co-authored, which… Read More »
When President Mark Schlissel announced last month that the balance of the winter semester would be conducted in alternate, virtual forms as the COVID-19 pandemic took hold, all university units were quick to respond. Information and Technology Services had been actively preparing for such a situation for almost a month, in partnership with university leadership and IT leaders… Read More »
Check out this new IT Security Tips for When You Work from Home video from ITS Information Assurance. It covers securing your devices and connections, protecting your privacy, and watching out for phishing, scams, and fraud. Please share it with others who may find it helpful. For more details and links to resources for working securely from home,… Read More »
Like so many across campus, including the Ross School of Business, the priority was the safety and well-being of their faculty, students, and staff, followed by their academic mission. Using those principles as a guide, the Ross IT team sprang into action to ensure that their community had the tools they needed to successfully continue teaching and learning. … Read More »
You have probably had a crash course on the basics of videoconferencing over the past few weeks. Follow the IT security and privacy best practices in this new Tips for Safe Videoconferencing video from ITS Information Assurance to make security and privacy part of your videoconferencing routine. And please share it with others who might find it helpful.… Read More »
Dearborn Information Technology Services began an all-hands exercise in response to the changing landscape of COVID-19 the week of March 9. We had two main concerns when the possibility of the campus going completely remote was looking like it was going to become a reality. The first challenge was keeping the Service Desk running so we could accept… Read More »
COVID-19 turned all of our personal and professional lives upside down. For Michigan Medicine, the HITS team has proved they are up to the challenge, coming together to solve problems, support customers, launch ingenious solutions, and take care of one another. Innovative service In the first two weeks of remote work, the Service Desk fielded over 4,000 telework… Read More »
The University of Michigan-Flint is helping its campus community work and learn remotely in a wide variety of ways. Office of Extended Learning director Nicholas Gaspar and Information Technology Services director Scott Arnst shared an update on support services in a Q&A with University Communications & Marketing. For example, the Office of Extended Learning (OEL), in conjunction with… Read More »
In a matter of days, the coronavirus forced everything to change at the University of Michigan. To promote public safety and to “flatten the curve,” the university determined all courses needed to move online for the remainder of the semester, and faculty had two working days to make that happen. The response from faculty, students, and staff was… Read More »
As the U-M community adjusts to the COVID-19 pandemic, many people are working from home and connecting online with colleagues, often for the first time. Information and Technology Services (ITS) responded with urgency to help students, faculty, and staff host lectures, access university resources, collaborate with colleagues, and continue to support the university from home. Strong networks In… Read More »
Across the world, working from home has become a necessity. When you are working from home, follow IT security best practices to protect yourself and U-M: Secure your computer, smartphone, and other devices. Secure your connections to protect data you send and receive. Beware of phishing, scams, fraud, and other tricks and traps. Protect sensitive U-M data by… Read More »
A short while ago I had an opportunity to work abroad for a brief period. After securing approval from my supervisor and making the necessary arrangements, I discovered that working remotely not only allowed me to keep up on various projects, but to make headway while enjoying time out of the country. The experience of working while traveling… Read More »