Featured Article

Message from the VPIT-CIO

By | June 10, 2019

The goal to “improve the way we serve the U-M campus by providing proactive, laser-focused customer service” truly boils down to working with our customers to understand and help achieve their goals, and to tackle projects and problems with their needs in mind.

ITS will not offer Slack as a centralized service

Due to the anticipated availability of Google Hangouts Chat and Microsoft Teams later this summer, ITS will not offer Slack or Slack Enterprise Grid as a centralized campus service. As a reminder to current Slack users: Slack may not be used with sensitive university data, including data protected by FERPA. Slack accounts are considered to be personal accounts… Read More »

Database Services joins Information Quest

Recently, Information and Technology Services announced its vision for a data-informed decision making ecosystem at U-M, which aspires for “U-M to be an empowered community of data consumers who have on-demand, role-based access to enterprise data.” To align its resources and expertise to ensure ITS is successful in this effort, Database Administration Services (DBA) moved from the Infrastructure… Read More »

New tech explored at BRCF Genomics Showcase

On June 13, 2019, more than 300 people came together at the Biomedical Research Core Facilities Genomics Showcase to learn more about the rapidly evolving technologies, applications, and platforms available in the genomics space. Cores are centralized facilities or labs that offer shared services, shared equipment, resources, and expertise to biomedical researchers and investigators on a fee-for-service basis.… Read More »

HITS helps Michigan Medicine improve screening rates for adults at risk of liver complications

Michigan Medicine was recently featured for using its electronic medical record to improve screening rates for adults at risk of liver complications. According to the Centers for Disease Control and Prevention, baby boomers are at high risk of liver complications from hepatitis C, even though the virus is easily treated after it’s identified. To increase awareness and prevent… Read More »

MACC network power validation aims to improve reliability

The Network and Data Center (DC) teams recently partnered to perform a power validation for the network devices at the Michigan Academic Computing Center (MACC). The focus of the effort was to conduct a field audit to evaluate the current state of the network device power, identify areas of improvement, and make recommendations for future changes. This validation… Read More »

Amanda Sedlik joins HITS as senior director for Clinical & Operational Applications

Amanda Sedlik, MSHI, BSN, RN became the new senior director for Clinical & Operational Applications in May. The previous interim senior director, Carleen Penoza, was recently named Michigan Medicine’s Chief Informatics Nursing Officer. Amanda is a registered nurse with vast experience in electronic medical record (EMR) go-lives, readiness, and optimization at hospitals and health systems across the country. She most… Read More »

2019 Michigan IT Symposium: Save the date!

Mark your calendars for the Michigan IT Symposium November 25-26, 2019. This annual event focuses on creating connections between Michigan IT community members while showcasing the innovation occurring across all U-M campuses. The co-chairs for this year’s event are Andrea Bolash, Director of Institutional Research for the College of Engineering and Michael Warden Senior Director, HITS Service Management.… Read More »

Flint ITS plans for new interactive tech in building expansion

By | June 4, 2019

Flint Information Technology Services, in coordination with an AV consultant from the project architectural firm Harley Ellis Devereaux, is pleased to announce plans to incorporate new, interactive technologies into the new wing of the Murchie Science Building. The additions will enable active learning in classrooms and support group collaboration in work breakout areas. Previous classroom technology models on… Read More »

Is ‘digital addiction’ a real threat to kids?

By | June 3, 2019

There’s a great deal of talk these days about “digital addiction.” But several experts from U-M say we should teach kids to think of screens as something to handle in moderation rather than something without any healthy place in our lives. Ellen Selkie, an assistant professor of adolescent medicine, who does research on adolescents’ use of social media,… Read More »

Profiles in IT: Mahathy Kuchibhatla—Patient Portal expert

Michigan IT News recently interviewed Health Information Technology and Services staffer Mahathy Kuchibhatla, M.S., about her work building and managing the Patient Portal (MyUofMHealth.org). An undergraduate project that used Artificial Intelligence got her interested in computers that has led to a 10-year career in IT that improves patient engagement. Tell us about your background. I have a master’s… Read More »

New fee structure for Microsoft Premier Support Licensing Partnership

By | May 30, 2019

Information & Technology Services has been working to update and simplify the fee structure for its Microsoft Premier Support Licensing Partnership with U-M campus units. Analysis of past billings show that ITS uses, on average, 75% of the current contract services. To simplify billing and account for the virtualization of many Windows servers, the new process for calculating… Read More »