The month of October presents us with regular opportunities to participate in activities that broaden our perspectives and contribute to the greater good. Leveraging diverse ideas and seeing a teacher in everyone is the secret to success, in my opinion.
If you’ve been logging in with Duo the same way for awhile, now is a good time to review your options and consider whether there are other methods that might work better for you. Duo Mobile app Advantages: Offers multiple login-approval methods (passcode, push notification; phone call and text message when installed on a smartphone). Works with or… Read More »
Mike Douglas has a new role as a customer experience team manager for LSA Technology Services. He was recently interviewed about his work by Teri Horton, senior instructional consultant at LSA. Michigan IT News also caught up with Mike to learn more about his approach to customer service. Empowerment, empathy, and active listening are key ingredients to his… Read More »
The Health Information Technology & Services (HITS) Service Desk is searching for students, recent graduates or other qualified workers to join its entry-level apprenticeship program. The program is a partnership between Michigan Medicine and Washtenaw Community College (WCC). Since it began in 2018, the apprenticeship program has had 14 participants and is looking to hire at least four more… Read More »
We are pleased to announce that ServiceNow is on track to be upgraded to the New York version on October 12, 2019. Much of the ServiceNow upgrade is expected to run during the early hours of Saturday, October 12, with Production Readiness Testing (PRT) to be completed prior to 10 a.m. While there technically will not be a… Read More »
The University of Michigan’s mission to share knowledge across the globe and shape the future of learning is further enriched through a new partnership with the U.K.-based social learning platform FutureLearn. With the Sept. 24 announcement of the partnership, U-M is reinforcing its commitment to fostering open, global, diverse, flexible and inclusive learning environments. FutureLearn’s diverse community includes… Read More »
ITS and BlueJeans Network are bringing a new feature called to U-M’s preferred conferencing service. Breakout Sessions allows meeting moderators to create separate rooms and move participants in and out of them as needed.
Google launched Fusion Tables almost nine years ago as a research project in Google Labs, later evolving into an experimental product. For a long time, it was one of the few free tools for easily visualizing large datasets, especially on a map. Since then, Google has developed several alternatives, providing deeper experiences in more specialized domains. To continue… Read More »
In February, Google announced plans to transition from classic Hangouts to Hangouts Chat. Hangouts Chat is a workstream collaboration tool that allows for team-based discussion, bots, and more. Google provided a timeline of changes and initially stated they would start retiring classic Hangouts in October, 2019. However, there have been delays as Google listened to critical customer feedback… Read More »
Student Life recently launched Technology Solutions—a new unit that aims to streamline day-to-day technology help requests as well as to make consultations for developing new solutions more tailored and user-friendly via Technology Ambassadors. The unit reorganized in January and officially launched its website in early August 2019.
This month’s Tech Tip is a little different than my previous tips. Rather than sharing a specific tool, I wanted to share some resources created by Karwai Pun on the topic of designing for accessibility. These easy-to-read posters cover designing for many different users: those with low vision, who are hard of hearing, experience dyslexia, and more. In… Read More »
The Joint Artificial Intelligence Center (JAIC) partnered with the National Security Innovation Network (NISN) Sept. 20-23 to host a hackathon at the U-M School of Aeronautical Engineering aimed at using AI tools to evaluate maintenance data for military aircraft. The event brought together more than 50 hackers from academic institutions and commercial industry across the greater Detroit metro… Read More »
The National Science Foundation recently recognized the Michigan Institute for Data Science and Information and Technology Services with grants totaling almost $3 million to support research in data equity, security, and privacy. Data science is an important tool that can help researchers tackle important societal challenges ranging from mobility and health to public safety and education. But data… Read More »
Flint Information Technology Services recently issued its annual report for FY19. (The entire report (PDF) is available online.) The report provides bios of ITS professional staff as well as updates on the organization’s nine operational areas. Below are highlights of the report: Classroom Services: A number of changes were made to loaner laptop carts including the purchase of… Read More »
Mark your calendars for SUMIT_2019, U-M’s 15th annual cyber security conference on Tuesday, October 29 at Rackham Auditorium. Learn more and register today! This free, one-day conference is an exciting opportunity to hear recognized experts discuss the latest issues, trends, and threats in cybersecurity and privacy. SUMIT_2019 focuses on explorations in privacy and security research. SUMIT_2019 speakers Denise… Read More »
Every October, ITS Information Assurance (IA) leads a U-M celebration of National Cybersecurity Awareness Month (NCSAM) by hosting events, sharing tips, and reminding everyone of our shared responsibility to protect and secure university and personal systems and the sensitive information they contain. NCSAM is spearheaded by the National Cyber Security Alliance and the U.S. Department of Homeland Security.… Read More »
Problem Roulette, a digital study tool developed at the Center for Academic Innovation, offers students access to practice questions from previous exams in a points-free environment. Since its launch in 2016, more than 11,600 students have completed more than 2 million problem attempts using the tool. Problem Roulette is now available in 12 active courses across seven subject… Read More »
What exactly is “virtual care?” Perhaps you envision someone sitting at home on the couch, clutching a box of tissues in one hand and FaceTime/Skype chatting with their doctor in the other? Or a parent on the phone with the pediatrician’s office, hoping to find out why their child’s fever isn’t responding to over-the-counter medications? Although these are… Read More »
Don’t let Duo two-factor become a distraction when you travel. Review your options before you leave to make sure you’re prepared. While your regular Duo option may work, you could choose to use an alternative method that better suits your travel plans. Duo offers multiple options that are suited for different circumstances. The recommended travel option is the… Read More »
U-M faculty, instructors and staff will soon transition to a new online textbook and course material selection platform designed to personalize the process and promote more affordable alternatives for students. The site, operated by Barnes & Noble College (BNC), will launch Oct. 2 and replace the textbook data entry pages on Wolverine Access. The platform, developed with significant… Read More »