Sign up to be a Michigan IT mentor by Jan. 12

After a successful pilot in the spring of 2017, the Michigan IT Steering Committee is launching the Michigan IT Mentor program, a new option for U-M IT staff to expand their networks, share knowledge, and work towards professional development goals. Mentors and mentees who participated in the pilot shared that their commitment of time is relatively minor compared… Read More »

New web hosting platforms to meet campus needs

By | December 12, 2017

Information and Technology Services is redesigning and launching new web hosting platforms that are tailored to the unique and varying needs of the U-M community. “The main aspects of the hosting platforms will be reliable and robust cloud-first architecture, scalable and flexible environment, simple provisioning, and security improvements,” says Deborah Gowan, director of ITS application operations. “Individuals can… Read More »

Girls Are IT! STEAM JAM 2017 hosted at UM-Dearborn

By | December 12, 2017

The UM-Dearborn Career Center hosted Girls Are IT! STEAM JAM 2017 on October 18. This half-day workshop targeted 50 middle school (grade 6-8) girls from Detroit Public Schools Community District. UM-Dearborn, Detroit Public Schools Community District, and Ford Motor partnered to deliver educational opportunities in STEAM for these students. These highly committed and cohesive teams worked together to… Read More »

Improving Dearborn IT services end-to-end: Phase I is complete!

By | December 11, 2017

TeamDynamix goes live as the UM-Dearborn IT service management tool on December 13. With this upgrade, campus members will have access to a full use self-service portal, putting ITS and the Service Desk at their fingertips to request services, find answers to questions, or open a ticket to seek assistance.  Visit our Service Desk self-service portal to see… Read More »

Your input needed on long-term plans for cosign

The ITS Identity & Access Management team (IAM) is exploring how the university could begin moving away from use of cosign authentication and toward more modern, flexible, supportable alternatives. Cosign has been the university’s secure single sign-on web authentication system for more than 15 years. Originally designed at U-M, the open source software was once widely used across… Read More »

They did it! Women of Michigan IT contribute to world record

On October 14, 2017, more than 3,700 women and girls dressed as the iconic Rosie the Riveter—dark blue work clothes, red socks, and the effervescent, red-and-white polka-dot bandana. Together, they set a new world record of the most people dressed as Rosie the Riveter gathered in one place. Kudos to all Michigan IT staff who participated! Here’s what some… Read More »

Final update on Cisco Finesse migration for contact centers

This is a final reminder that one-button login for IP contact centers will be discontinued by ITS on December 22, 2017. The final contact center groups migrated to Cisco Finesse the week of December 6. We are making this change because the vendor is ending support for the one-button feature. For more information about this change, please visit the… Read More »

First-ever U-M Iron Viz Championship

It’s like “Iron Chef,” but with data instead of ingredients. The first-ever U-M Iron Viz Championship was held on November 30, 2017, in the Arbor Lakes Dome. Using Tableau Software’s visual analytics capabilities, data analysts were tasked with building a data visualization—or viz—in front of a live audience in just 20 minutes using 45,000+ rows of data about… Read More »

What do you think about MaizeLink?

ITS is piloting new software for campus called MaizeLink. Powered by OneCampus, the software uses search and filter technology to make it easier to organize preferred web-based campus services in one mobile-friendly location. For the last two years, ITS engaged campus user groups via interviews, surveys, and prototype reviews to search for software to do what this one… Read More »

LSA-ISS Resource Expo

LSA Instructional Support Services (LSA-ISS) invites you to our Resource Expo, where we introduce you to the resources and equipment we have to help you develop your media projects (including podcasts, videos, multi-modal essays, and flipped classes) from idea to finished product. Drop in on Monday, January 15,  2-4 p.m. to: Meet the instructional consultants who can help… Read More »

Use new address for reporting phishing

There’s a new address for reporting phishing emails at U-M: ReportPhish@umich.edu. Previously, people were asked to report phishing to the IT User Advocate at abuse@umich.edu, Information Assurance (IA) is now asking that these reports go to ReportPhish@umich.edu instead. We’ll use the new address for the UM-Ann Arbor campus, but Michigan Medicine is going to hold off on rolling out… Read More »

WiFi update

Wow, have we come a long way! Eighty percent of in-scope buildings are completed. The team has upgraded 156 buildings to date as part of this effort.  Work in academic buildings is mostly complete, and upgrades in the remaining residence halls and administrative buildings are moving quickly. Check out our current progress. Recently completed: Facilities Services Building A.… Read More »

Detroit Center adds streaming & videoconferencing capabilities

The Detroit Center recently added online streaming and videoconferencing capabilities to its facility. Streaming is done through Sony’s Playstation Vue service via MGuest connectivity. Playstation Vue replaces the center’s previous use of DirecTV, which had become problematic during inclement weather. We incorporate streaming with our digital signage boards and conference room computers for broadcasting live events. The center has also… Read More »

Secure testing with Canvas exams

  LSA instructors who assign Canvas in-class exams now have a way to secure the testing environment with the LockDown Browser. Taking a Canvas exam in the LockDown Browser prevents users from copying, pasting, printing, accessing other applications, or visiting other websites during an online exam. Interested in learning more about how to give secure in-class exams in… Read More »

New U-M self-phishing guidelines & norms

Are you interested in providing anti-phishing education through self-phishing in your unit? If so, be aware that any U-M unit considering such an effort is expected to abide by self-phishing guidelines and norms from Information Assurance (IA). The guidelines are intended to contribute to the success of your anti-phishing efforts and to share IA expertise based in part… Read More »