Becoming the trusted source of technology at the University of Michigan takes time, effort, and skill. Human beings are the center of that, with Colleen McCormick bridging the gap between customers and Information and Technology Services. Since 2010, Colleen has helped countless people as a Customer Relationship Manager (CRM) for ITS. “When I looked at this job, I… Read More »
I hope you are enjoying the beginning of summer and finding opportunities to spend time outdoors, connect with those around you, and recharge. Although the pace of campus may feel different during the summer months, this remains an active time for technology professionals across the University of Michigan. Teams throughout our campuses and Michigan Medicine are maintaining essential services, advancing projects, and preparing for the arrival of students in August. Much of this work takes place behind the scenes, but it touches nearly every part of the university experience.
Man’s best friend is helping scientists unlock the secrets of genetic diversity. In a recent collaborative study, Dr. Jeffrey Kidd, professor of Human Genetics and Computational Medicine & Bioinformatics at the University of Michigan Medical School, led the computational effort to assemble the canine genome with unprecedented clarity, a crucial step toward understanding how DNA mutations drive complex… Read More »
Matthew New always wanted to work at U-M, and after eight years as an IT manager in the private sector, he started a desktop support role in a small department in the College of Engineering (CoE). Almost 18 years later, Matthew has advanced through a variety of IT roles and recently became the Associate Director of Departmental IT… Read More »
As artificial intelligence tools become increasingly integrated into daily work, education, research, and teaching, the University of Michigan has published a new resource to help community members use these powerful services appropriately and responsibly. The Appropriate Use of AI Services & U-M Policy guide provides clear, actionable direction organized around five key areas: Each section links to supporting… Read More »
Technology supports nearly every part of the work being done at Michigan Ross — from the admissions process and classroom instruction to day-to-day troubleshooting, events, major school projects, and more. Chief Information Officer Kerry Flynn shares how Ross IT supports the Ross community, what major projects are ahead, and how the team is helping the school adapt to evolving… Read More »
You’re invited to a special event dedicated to celebrating the positive impact of Community of Practice (CoP) groups on our staff and organization.
At the April 16 Summit “Everything That Is Wrong About AI: A Critical Look at Challenges & Opportunities,” co-hosted by ITS and the Provost’s Office, the U‑M community examined AI’s risks and benefits, and how the university could help lead and shape AI adoption.
The 2026 Privacy@Michigan event series, co-sponsored by the ITS Privacy Office and the School of Information, ran from Data Privacy Day on January 28 through late March. The event series explored timely and far-reaching topics related to privacy from a variety of disciplines and perspectives.
Document accessibility means using best practices, tools, and workflows, so that you can easily create accessible documents each and every time. Explore tools and step-by-step guidance on how to improve your documents at your own pace.
Across healthcare administration, a quiet inefficiency persists. Critical decisions about provider schedules, workforce planning, and clinical coverage get made from spreadsheets, manual exports, and institutional memory — not because the data doesn’t exist, but because no one has built a bridge between raw data and the people who need to act on it. At the University of Michigan’s Division of Pulmonary and Critical Care Medicine and Allergy, that bridge is now being built from the inside out.
Researchers and staff across campus face a common frustration: valuable data sits locked in SharePoint lists, Excel files, and CSV exports, inaccessible to the people who need it most. Traditional business intelligence tools require expensive licenses, dedicated IT staff, and months of deployment cycles. A new open source tool developed at Michigan Medicine aims to eliminate those barriers entirely.
I hope you are all enjoying the early signs of spring across our campuses. As we look ahead to commencement and the close of another academic year, it is a meaningful time to reflect on the energy, dedication, and collaboration that define the Michigan Technology Community. This season always serves as a reminder of the impact our work has on our students, faculty, and staff, and I am grateful to be part of a community that continues to support the university’s mission in such thoughtful and innovative ways.
Nine teams of creative and technology-minded staff members from across all four University of Michigan campuses collaborated in person at the 12th Hacks With Friends (HWF). The event took place on March 5 and 6 2026 at the Ross School of Business. It was the first time HWF had come back to Ross since the 2020 event, just days prior to the pandemic.
The ITS Digital Accessibility team is highlighting website accessibility — what it is, why it matters, and the practical steps U-M technology staff and faculty can take to improve the web experience for everyone, including people with disabilities and people who use assistive technology.
Now that the Okta experience for sign-in and MFA is live, go passwordless by setting up Okta FastPass on your computer!
Join us for Privacy@Michigan events and programming featuring engaging presentations and more.
Sign in with Okta by 5 p.m. on Tuesday, February 24 to be eligible to receive a $50 gift card to the U-M Tech Shop!
Make plans to participate in the 2026 Hacks with Friends (HWF) March 5 – 6 at the Ross School of Business. Registration opens February 11.
The University of Michigan will enhance the university’s security by adopting Okta, the industry-leading platform for managing digital identities and access, for Single Sign-On (SSO) and multi-factor authentication (MFA).