Jennifer Wilkerson, ITS Information Assurance

Jen is the lead performance support analyst with ITS Information Assurance. You can reach her at jmruk@umich.edu.

Video: Protecting U-M from Cyberthreats

We live in a world of seemingly pervasive cyberthreats. From data breaches to ransomware disrupting business operations, to cyberattacks being a part of military operations, there are cyber incidents that make the news on an almost daily basis.  The Securing the University of Michigan video explores the cyberthreats we face and the actions the university takes to protect… Read More »

The Feeling of Being Watched virtual screening and discussion

Dissonance, Information and Technology Services and the Wallace House invite you to participate in a complimentary viewing of the film The Feeling of Being Watched, and accompanying post-viewing discussion.  Algerian-American investigative journalist, filmmaker, and Knight-Wallace Reporting Fellow Assia Boundaoui, grew up outside of Chicago, in an Arab-American neighborhood where most people believed they had been under surveillance for… Read More »

Log4J Zero-day Vulnerability and the U-M Response

In early December 2021, the world was faced with yet another massive zero-day vulnerability, when news broke that Log4j was being used to perform remote code execution and provide unauthorized access to servers. This vulnerability was quickly exploited to do everything from crypto-currency mining to ransomware installation.  Log4j is a piece of open-source software used by numerous vendors… Read More »

African Americans in cryptologic history

African Americans have served in the U.S. military since the revolutionary war, although the armed forces were not officially desegregated until 1948. Unfortunately, their service is all too often downplayed or not prominently known. One story that deserves highlighting is the cryptologic work done by William Coffee in the agency that would eventually become the NSA. Mr. Coffee… Read More »

Data Privacy Month: Privacy awareness in higher education

ITS Information Assurance kicked off Data Privacy Month with a presentation on Privacy in Higher Education by Autumm Caines, instructional designer at UM-Dearborn’s Hub for Teaching and Learning Resources. Autumm set the stage for an engaging Zoom session by using compelling examples to shine the light on inherent issues associated with algorithmic profiling and predictive technology. She introduced… Read More »

ITS Service Center uses Disaster Recovery Plan to adapt quickly

On December 7, due to an outage with AWS US-East-1, the Information and Technology Services (ITS) Server Center’s Amazon Connect call center software could not receive calls or chats, leaving callers getting only a busy signal and chatters getting no response at all. While multiple systems were impacted (including Canvas, MiVideo, and Code42 Crashplan), the Service Center turned… Read More »

Keeping your family safe online: New devices for the holidays

Not much compares to the feeling of watching someone you love open that new iPad they’ve been begging for, or the milestone of receiving their very first smartphone. Unfortunately, the excitement of new devices during the holidays can be eclipsed if those devices allow cybercrime to enter your home.  Many households claim an abundance of devices, including computers,… Read More »

Cybersecurity when traveling

During the holiday season, people in the U.S. take about 15 billion trips between 50 and 500 miles away from their homes (as estimated by the Bureau of Transportation Statistics). Visiting family or taking getaways is an excellent way to celebrate a season filled with holiday cheer. Unfortunately, it is also the time when cybercrime increases, making it… Read More »

Mindful clicking: A cyber threat brief with the FBI

One of the many events held to celebrate October as Cybersecurity month was the Cyber Threat Brief with Scott Hellman from the FBI. This live discussion, hosted by Stanford University, centered on the most common cyber threats the FBI sees, how people are targeted, and basic methods to protect yourself.  The amount of damage cyber attacks cost is… Read More »

Zoom security and privacy updates: Journey since implementation

This year, ITS Information Assurance’s annual SUMIT event included several virtual IT security/Information Assurance related events. One such event was the Zoom Security and Privacy Updates: Journey since Implementation presentation from Maggie Davidson and Asmat Noori. Maggie Davidson, Service Manager for Zoom in Support Services, provided valuable information about Zoombombing, including how Zoombombers obtain access to meetings, what… Read More »

October is Cybersecurity Awareness Month!

Each October, ITS Information Assurance (IA) celebrates Cybersecurity Awareness Month by reminding members of the university community about their shared responsibility to protect themselves and the U-M community and by sharing IT security and privacy tips. “Cybersecurity, as a topic, a news item, and as an imperative is on the rise,” stated Sol Bermann, U-M Chief Information Security… Read More »

AWS training at U-M March 20

The College of Literature, Science and the Arts, in partnership with the Amazon Web Services at U-M team, is pleased to announce a free, hands-on cloud computing workshop. Join us on March 20 at The Ross School of Business, classroom R1210. Register. NOTE: Computers will not be provided, so please bring a laptop to this event. Agenda 9:00… Read More »

AWS training @ UMSI Feb. 28

The U-M School of Information, in partnership with the Amazon Web Services at U-M team, is pleased to announce a free hands-on cloud computing workshop. Join us on February 28 at the School of Information, 3100 North Quad, Ehrlicher room. Computers will not be provided, so please bring a laptop to this event. If you are interested in… Read More »

It’s official! New Michigan App now available

If you were one of the many who joined the beta testing for the Michigan App, you’ve hopefully taken the opportunity to explore the new features and more modern interface, and provide input. After several months of incorporating tester feedback, the new Michigan App is now available to everyone! The new Michigan App was first released to beta… Read More »

Michigan App released for public beta

The Michigan App has been available for limited beta for a little over two months. The development team took that feedback from testers and has now launched the public beta to all U-M staff, faculty, and students. The new app features a completely redesigned interface that helps streamline daily activities and supports success towards academic and personal goals for… Read More »

Be a beta tester of the new Michigan App

U-M students, faculty, and staff can sign up to be part of the beta group for the release of the new, highly anticipated Michigan App. The new Michigan App is a cloud platform app that allows for a more modern interface, along with new features that streamline daily activities (bus, class schedule, dining, maps) and support success in… Read More »

Google Team Drives release planned for October

Google Team Drives is a new feature in Google’s G Suite that offers a shared space where teams can create, store, search, and access their team files. Google Team Drives makes sharing and collaboration easy without the potential for loss of data or access when individuals leave. While data in My Drive is individually owned, data in Google… Read More »