At Michigan Medicine, technology plays a crucial role in supporting patient care. The Health Information Technology and Services (HITS) Customer Experience team understands that IT should work more seamlessly for the people who use it every day–and that’s why user research was a key part of designing the new Edge UMICH authenticated browser for Kiosk computers.
Get to know Jack Underwood from Health Information Technology & Services
Michigan Medicine moves annual paper-based Performance Management process to cloud-based system.
A groundbreaking OpenRoaming Initiative led by a team at HITS recently earned recognition from Cisco, a worldwide technology company.
Michigan Medicine has transitioned to a single 15-character passphrase to replace multiple passwords. The new passphrase is easier to remember and eliminates the need for annual password resets. The transition was designed to be seamless and the project team worked well together to make it happen.
Dima Tawakkol is the director of academic applications and classroom technology services within HITS. She leads a team that supports various segments of the medical school community.
Michigan Medicine has incorporated virtual reality (VR) in its call of duty, including an app in development where multiplayer teams join a virtual room to manage cardiac emergencies. VR provides an immersive, 360-degree training environment, becoming more available and affordable in recent years. The challenge? Finding the best use case and technology solutions for the Michigan Medicine network… Read More »
Costumes are powerful–they transport and immerse us into different eras. Behind the scenes at the School of Music, Theater and Dance (SMTD), Theresa Hartman works magic while managing University Productions’ (UProd) colossal wardrobe of more than 34,000 items. As costume stock manager since 2017, Theresa wields a secret weapon–and isn’t a magic wand. It’s a sophisticated database known… Read More »
Gray shares stories of adventuring in Hong Kong, gaming with colleagues while abroad, and ways he’s advocated for mental health awareness while at HITS.
A contingent from U-M took part in the first-ever US-RSE (United States Research Software Engineer Association) annual conference. It was held at the University of Illinois Chicago, October 16–18, 2023. Abbey Roelofs and Michael Egan (College of Literature, Science, and the Arts), Srikanth Lavu (Marsal Family School of Education), and Andy Boughton (School of Public Health) attended the… Read More »
Ray Khamo, senior technical business systems analyst at HITS, works to ensure that Michigan Medicine’s default communication software runs smoothly. On his days off, you might find him on the green aiming for the perfect shot or cooking a feast for friends and family–his trusty friend, Beau, not far behind.
Hugs Infant Protection is a Securitas product for infant security. Michigan Medicine uses this system of sensors, arm bands/tags, applications, and integrations to monitor the location of vulnerable patients. Alarms will sound if a patient is out of their assigned area. Michigan Medicine has the largest Hugs installation in the country. It has been implemented in Von Voightlander… Read More »
On May 16, the Michigan Medicine and U-M Health West radiology departments launched a remote emergency imaging interpretation service. Michigan Medicine’s dedicated emergency radiologists now interpret all overnight and weekend urgent/emergent diagnostic radiology exams for U-M Health West. This provides a vital service to patients who receive emergency room care or are admitted to U-M Health West. Together,… Read More »
Doug Adams, digital experience designer with Health Information Technology & Services (HITS), has a passion for creative solutions. With a background rooted in retail and customer service, he uses empathy and design skills to improve the daily experience of those around him. He focuses on improving the HITS’ web presence.
New modules and functionality will be added to Michigan Medicine’s electronic medical record over the next six years. This three-phase, six-year program will adopt 19 new Epic modules designed to improve the quality, safety, and efficiency of care for patients and their families.
Amy Yamasaki was trained as an artist. Her creative process allows her to solve problems, both in her art and in her job as a research liaison with HITS. She’s most at home with a hammer in her hand.
Editor’s note: This project’s timeline has shifted from July to November 2022. Michigan Medicine Headlines has full details. This July, MLearning – the system Michigan Medicine faculty, staff, and students use to register for and complete many regular, required training activities – will be replaced. In conjunction with this change, the “MLearning” brand is being retired, and will… Read More »
Health Information Technology & Services (HITS) has launched a new pilot service to help the Michigan Medicine community get expert, effective, time-sensitive support with classroom technology.
Candice Wilson is a solutions architect and Jira project manager for HITS. She has been passionate about tech since childhood and her love of creating has led to an exciting career at Michigan Medicine. Candice’s interest in making things extends beyond her work at the university and can be found in her hobbies — from 3D printing to cooking and more. She particularly enjoys creating things to gift to others.
Later this month, Michigan Medicine will implement Clinical Enterprise Imaging (CEI) — a program consisting of multiple projects aimed at improving the display and sharing of images across the institution. eUnity (WebPACS) will improve the display of diagnostic images across the enterprise. This project will replace the existing systems with a new common infrastructure, allowing staff to view… Read More »