Tag Archives: HITS

First-ever U-M Iron Viz Championship

It’s like “Iron Chef,” but with data instead of ingredients. The first-ever U-M Iron Viz Championship was held on November 30, 2017, in the Arbor Lakes Dome. Using Tableau Software’s visual analytics capabilities, data analysts were tasked with building a data visualization—or viz—in front of a live audience in just 20 minutes using 45,000+ rows of data about… Read More »

As Michigan Medicine grows, so does the need for technology

The first thing you notice when entering West Ann Arbor-Parkland Plaza health center might be the welcome desk, floor-to-ceiling windows, or charming artwork. It probably isn’t the WiFi access points, label printers, or network cables. Randy Smith, a network architect with Health Information Technology & Services (HITS), knows how integral that technology is to the health center’s day-to-day… Read More »

HITS showcases support for NCRC at Expo

Over 400 visitors attended the 5th Annual North Campus Research Complex (NCRC) Expo on Wednesday, October 18, 2017. Two teams from Health Information Technology & Services (HITS) were on hand to showcase tech support and research support tools. The Help Me Now walk-up support team talked about the on-demand support they provide for IT products and services, including… Read More »

Electronic Research Notebook: A tech tool for simplifying research data management

Health Information Technology & Services (HITS) and the Michigan Medicine Office of Research are pleased to announce a new tool that will soon make its mark on Michigan Medicine research: the Electronic Research Notebook (ERN). The ERN will be available at no cost to all Michigan Medicine faculty, students, and staff beginning November 1, 2017. The ERN offers… Read More »

Michigan Medicine IT security projects

IT security is an ongoing priority for Michigan Medicine. Currently, several projects are focused on enhancements and upgrades to ensure the security of patient and personal data and services. Find out more about the following: Enterprise Identity and Access Management (EIAM) Program Network Admission Control (NAC) for the Wireless and Wired Networks Skype for Business mobile – Secure… Read More »

HITS introduces new online service portal

By | September 28, 2017

On September 11, Health Information Technology & Services (HITS) upgraded to ServiceNow, a move designed to simplify and improve the way requests for IT-related help and services are handled. In conjunction with this change, HITS also began inviting Michigan Medicine users to “CLICK, CALL, or VISIT,” to request help, as follows: Click – on the online customer service… Read More »

Adapting technology to enhance Michigan Medicine’s mission: Q&A with Ranjit Aiyagari, MD

Ranjit Aiyagari, M.D. was recently named chief medical information officer for Michigan Medicine. Aiyagari oversees the Office of Clinical Informatics and works closely with the organization’s chief information and chief clinical officers to bridge the gap between provider-facing technology systems and the strategic goals of the clinical enterprise. Aiyagari recently discussed his role and how it differs from —… Read More »

HITS celebrates one year anniversary; publishes Year in Review

This month marks one year since Health Information Technology & Services formed. To celebrate its first anniversary, HITS published a Year in Review, which highlights the organization’s major accomplishments, measures the breadth and impact of Health IT, and introduces inspiring staff who play a key role in advancing the mission of Michigan Medicine through technology. “Over the last… Read More »

HITS supports researchers with tech tools

Over 4,000 faculty, students, and staff attended this year’s Researchpalooza on August 16, 2017, many of whom visited the Health Information Technology & Services (HITS) booth. The HITS Research Applications and Advanced Computing team shared a broad range of technological tools that enable research at the enterprise and individual levels with efficiency and security. Central biorepository—annotated, accredited biospecimen… Read More »

Michigan Medicine CIO looks back in time for answers to today’s dilemmas

A majority of U.S. hospitals and health systems implemented electronic health records (EHR) over the last decade, thanks in large part to federal government incentive programs. But not everyone is happy about it. According to a 2016 Survey by Deloitte, seven out of 10 U.S. physicians believe EHRs reduce their  productivity. In a talk titled, “Solving the EHR Productivity… Read More »

Helping new students ease into Medical School with technology

From pre-matriculation and account set up, to orientation and the first weeks of school, Health Information Technology & Services (HITS) and the Office of Medical Student Education (OMSE) work closely to identify ways in which technology can enhance medical student education. Orientation preparations begin long before the White Coat Ceremony in July. Expert staff from both departments come… Read More »

Making improvements to accounts and access processes

“To best support the collaborative work of our faculty, staff, and students, we must make their identity, roles, and access seamless as they move within multiple areas of U-M,” said Andrew Rosenberg, M.D., chief information officer for Michigan Medicine. “Our current methods rely on dozens of poorly connected IT systems,” he added. “Centralizing these activities in terms of… Read More »

MiWorkspace partners with HITS to meet increased network security standards

The MiWorkspace team at Information and Technology Services (ITS) worked with Health Information Technology & Services (HITS) to configure MiWorkspace computers to connect to the Michigan Medicine wired network. Michigan Medicine is increasing security for their wired networks by requiring trusted university devices contain a specific security protocol. MiWorkspace computers in the following units are now configured to… Read More »

HITS, HIM teams respond swiftly to malware attack on vendor

When Michigan Medicine’s telephone dictation and transcription service provider was impacted by a global malware cyberattack, teams from Health Information Technology & Services (HITS) and Health Information Management (HIM) acted swiftly to ensure the service was disabled, no patient information was compromised, and alternative solutions were provided. “Many staff played a role in the response to the dictation… Read More »

HITS launches online journal to showcase biomedical research

Michigan Video Abstracts — or MVA — is a new online journal that showcases the work of U-M faculty from the biomedical sciences. Emeritus and senior faculty members reflect on their substantial contributions to medical knowledge and discoveries during the course of their careers through video podcasts. The Education and Training division of Health Information Technology & Services (HITS),… Read More »

HITS staffers share research tools at BRCF Showcase

Several staff members from the HITS Research Applications & Advanced Computing (RAAC) division participated in the 6th annual Cores Technology & Services Showcase, sponsored by the Biomedical Research Core Facilities (BRCF). The Showcase, which took place June 14 at Palmer Commons, brought together more than 35 U-M units and partner vendors, including HITS, to share the latest technology… Read More »

Michigan Medicine wins ‘Most Wired’ award

For the third consecutive year, Michigan Medicine has been named one of the nation’s “Most Wired” health systems by Hospitals & Health Networks magazine, a publication of the American Hospital Association. The award recognizes hospitals and health systems that excel in using information technology to advance patient care and population health, protect the privacy and security of patient… Read More »

HITS improves its online presence

Health Information Technology & Services (HITS) launched a new website. The new site provides essential information regarding the many products and services HITS provides, along with search options and intuitive navigation designed to make finding this information quicker and easier. It also links to an improved HITS Knowledgebase. This is an important next step in the unification of MCIT and… Read More »

HITS volunteers upgrade tech at Ronald McDonald House

  Over the past three years, a group of volunteers from Health Information Technology & Services (HITS) has completely upgraded all technology services at the Ronald McDonald House of Ann Arbor, a valuable resource for thousands of families with children requiring critical and essential medical care. Many HITS staff members generously donated their time and skills to make… Read More »