Author Archives: D. Stephanie Dascola, ITS Communications
Mike Douglas has a new role as a customer experience team manager for LSA Technology Services. He was recently interviewed about his work by Teri Horton, senior instructional consultant at LSA. Michigan IT News also caught up with Mike to learn more about his approach to customer service. Empowerment, empathy, and active listening are key ingredients to his… Read More »
Students, faculty, and staff can now designate their extended ethnicity in Wolverine Access using the new “Extended Ethnicity” tab within the Campus Personal Information section. This information will not be published or displayed publicly, but may be used for statistical reporting, approved research, and for Student Life; Human Resource; or Diversity, Equity and Inclusion programming. Some current students… Read More »
Emily Ravenwood has come back to her literal and intellectual hometown of Ann Arbor. She recently granted an interview to Teri Horton, senior instructional consultant, about her work with LSA Technology Services as the manager of the Learning and Teaching Consultants team. Michigan IT News also caught up with Ravenwood to learn even more about learning tech tools. … Read More »
Lovida Roach was recently interviewed about her work with MLearning, her views on customer service, and balancing work and life while working full time and pursuing an MBA.
The tenth anniversary of Researchpalooza brought together more than 4,000 faculty, staff, and students. The HITS Research Engagement team was on hand to showcase IT services geared especially for Michigan Medicine researchers.
First-year medical student Jacob Lowy has moderate-to-severe hearing loss in his right ear. Working together, HITS, ITS, and other units on campus leveraged IT that has transformed his experience—including adding captions to lecture videos and setting up realtime captioning (CART) during lectures. Lowy realizes that when something isn’t visible, it’s not always easy to understand. This often happens… Read More »
On June 13, 2019, more than 300 people came together at the Biomedical Research Core Facilities Genomics Showcase to learn more about the rapidly evolving technologies, applications, and platforms available in the genomics space. Cores are centralized facilities or labs that offer shared services, shared equipment, resources, and expertise to biomedical researchers and investigators on a fee-for-service basis.… Read More »
Michigan IT News recently interviewed Health Information Technology and Services staffer Mahathy Kuchibhatla, M.S., about her work building and managing the Patient Portal (MyUofMHealth.org). An undergraduate project that used Artificial Intelligence got her interested in computers that has led to a 10-year career in IT that improves patient engagement. Tell us about your background. I have a master’s… Read More »
In October 2017, Michigan IT News reported on videoconferencing that enables clinical education in Ethiopia as part a project led by Center for International Reproductive Health Training at the University of Michigan (UM-CIRHT). The year after, UM-CIRHT launched a two-year project with the University of Rwanda. The partnership strengthens family planning training and builds student and faculty capacity… Read More »
Share your expertise, creative solutions, and new ideas at the Healthcare Data & Analytics Association (HDAA) 2019 Annual Conference in October! This year’s conference theme is “The Art of Data & Analytics.” Submit your idea for a presentation, poster, roundtable, or panel by April 2. HDAA is a volunteer-led organization focused on sharing the most current data and… Read More »
Enriching Scholarship is a free, four-day event from May 6-9, 2019, that focuses on improving teaching, learning, and research through the effective integration of technology and pedagogy. Past presenters and new voices are encouraged to take part, including graduate students, postdocs, faculty, and staff. If you’ve never presented before, sharing your experiences can bring a valuable new perspective to our… Read More »
Military training prepares veterans for a career in IT by requiring technical proficiency, while teaching about teamwork, tenacity, leadership, and more. Veterans’ diverse backgrounds and knowledge demonstrate attention to detail, perseverance, and vibrancy focused on creating brighter futures at the University of Michigan. This Veterans Day, November 11, 2018, we are especially thankful for their service, and are appreciative… Read More »
Giveaways, popcorn, games, treats, and much more! The 6th Annual North Campus Research Complex (NCRC) Expo was on October 16, 2018, and brought together hundreds of researchers and their NCRC partners, including Health Information Technology and Services (HITS). The NCRC is a place of fast-paced scientific discovery that lead to improvements in health and well-being, and HITS is… Read More »
Games, prizes, and a T-Rex. Researchpalooza was the largest-ever! More than 4,000 faculty and staff perused 91 different offices and labs that serve biomedical research across campus. HITS was on hand to showcase their at-the-elbow support with “Help Me Now.” They were alongside the Research Engagement team who shared IT solutions and MiChart Research staff who helped guests… Read More »
Melissa Thurber, was recently interviewed about her work on the Software Delivery Team. The Health Information Technology & Services (HITS) project manager began her career in IT working in the digital marketing space. Thurber understands what customers are looking for, making her contributions to healthcare IT all the more impactful. Tell us about your role and responsibilities. I… Read More »
The latest technologies and services available in biomedical research, all in one place. The Core Technology & Services Showcase on June 7 brought hundreds of faculty, students, and staff from the Biomedical Research Core Facilities (BRCF) together with dozens of partner vendors, including Health Information Technology & Services. Cores are centralized facilities or labs that offer shared… Read More »
More than 1,500 gamers from all over the world participated in person and online in a momentous weekend fundraising event held at the EMU Convocation Center in April. Their purpose: raise money to provide entertainment devices for kids at C.S. Mott Children’s Hospital, and other hospitalized children across the United States. The event was hosted by Gamers for… Read More »
Michigan Medicine recently hosted a week-long celebration of patients and their families. A number of events throughout the week brought together faculty, staff, students, patients, and their families to honor, discuss, and engage in all aspects of the patient experience. The Patient Experience Expo, held on April 24, was especially festive, and HITS was there to join in… Read More »
Any note or document that is written by a medical professional (like a doctor, pharmacist, nurse, or social worker) is called free text, meaning anything goes—from syntax errors to misspellings to abbreviations, and more. That’s tough for a search engine to navigate. To get any information at all for things like research studies or billing information, users would have… Read More »
The U-M Medical School is undergoing a curriculum transformation to develop future physician leaders in health care. In the previous model, students spent the first two years of their education focusing on science and the second two years in the clinic working with patients. In the new curriculum, students are exposed to the clinical aspects of medicine in… Read More »