Jackie Wolf is a web project manager and an user experience specialist for Michigan Medicine Department of Communication. Primarily she and her team build and support websites for Michigan Medicine. She also ensures that the web technology is robust, flexible, accessible, and secure. Collectively, the team gathers data to look for lessons about how frequently the content is… Read More »
Michigan IT News recently talked with Nathan Magyar who works as a user experience designer at the Center for Academic Innovation (AI). Magyar takes the AI mission to heart: to design the future of learning through research, innovation, experimentation, and iteration. Tell us about your role. As a user experience (UX) designer for the Center for Academic Innovation,… Read More »
Mike Douglas has a new role as a customer experience team manager for LSA Technology Services. He was recently interviewed about his work by Teri Horton, senior instructional consultant at LSA. Michigan IT News also caught up with Mike to learn more about his approach to customer service. Empowerment, empathy, and active listening are key ingredients to his… Read More »
Ignite UX Michigan is an evening of 5-minute talks on a range of user experience, design, and research topics in Ann Arbor. It is a free event, open to the public, that takes place at The Circ Bar, 210 S 1st St., Ann Arbor. The School of Information is a co-sponsor of this event. Talks Tim Ho – “VUI… Read More »
ITS staff gave a presentation and demonstrated assistive technology at this event that focused on the impact design decisions have on humanity and society as a whole.
World Information Architecture Day, February 23, brings together industry professionals, students, and the general public for a series of talks about the design of information systems.
In a recent blog post, the Office of Academic Innovation describes how it employed “pop-up” usability testing as a valuable means to collect student feedback for making improvements to the course page layout of its data visualization tool, Academic Reporting Tools 2.0. Unlike traditional forms of usability testing—such as one-on-one interviews, focus groups, etc.—“pop-up” tests are free… Read More »
Engineering professor Sang-Hwan Kim won’t be surprised if UM-Dearborn soon becomes a center for human-centered design—an emerging field focused on the intersections of technology and human experience. His department is stacked with faculty specializing in ergonomics and human factors (a cousin of ergonomics). And come fall, the launch of a new Master of Science in Engineering degree program… Read More »