Dana Fair, ITS Communications

Dana Fair, ITS Communications

Contact Dana at danafair@umich.edu.

Faculty support requested during Duo for students implementation

U-M faculty, instructors, and academic administrators received an ITS Information Assurance email on October 31 informing them the first wave of emails had begun to students who were not using Duo and encouraging those students to turn it on early. Faculty and instructors were asked for their patience and understanding as students became familiar with the tool and… Read More »

Container service offers free training sessions

By | September 18, 2019

Information and Technology Services is offering free training sessions to university community members for its Container Service – a high availability, secure environment for hosting containerized applications and services. Session attendees will be given workspace within the Container Service’s non-production cluster to do research-stage work, and will learn: how to use a Python application to run in the… Read More »

Fall campaign encourages students to turn on Duo by 2020

By | September 3, 2019

Beginning this fall, all students on the Ann Arbor, Dearborn, and Flint campuses are being encouraged to turn on Duo two-factor authentication by January 29.  Faculty, staff, student employees, and sponsored affiliates across U-M voluntarily turned on two-factor authentication by this past January with the support of ITS and the overall Michigan IT community. Over 50% of the… Read More »

Container Service debuts at the U

The new ITS Container Service – a foundational technology for modernizing ITS teaching and learning, web hosting, and other services – has officially arrived. This offering provides the university with a high availability, secure environment for hosting containerized applications and services.  Containerization is a virtualization method offering several benefits over bare metal and virtual machines. As environments are… Read More »

It’s like traveling without moving: How to work remotely abroad and maintain your sanity

A short while ago I had an opportunity to work abroad for a brief period. After securing approval from my supervisor and making the necessary arrangements, I discovered that working remotely not only allowed me to keep up on various projects, but to make headway while enjoying time out of the country.  The experience of working while traveling… Read More »

Web Platforms Service hires new manager

Mark Montague has been named manager of Web Platforms and Information Systems for ITS Infrastructure Application Operations. Prior to this role, Montague ran his two-person IT consulting and contracting company from 1992–1995, and has a long history with the university that begins in 1992. Some may remember him from his previous work at ITS (1995-1998 and 2006-2010) or… Read More »

New tool lets users find online services easier

Information and Technology Services has launched a new tool called MaizeLink, which uses search and filter technology to make it easier to organize and find web-based campus services, websites, and information in one location. MaizeLink lets users build their own page linking to all the university tools they need as a member of the U-M community. For the… Read More »

Outcomes of March Web Platforms Town Hall

Over 60 university community members attended the Web Platforms Service Town Hall on March 7 at Palmer Commons. The presentation reflected feedback received during meetings and interactions held over the past year and a half. Town hall participants shared further ideas verbally and using the Poll Everywhere app. The service project team is reviewing the latest feedback and… Read More »

Web Platforms service town hall March 7

A town hall and interactive session will be held to discuss the new Web Platforms service being developed by ITS for the university community. This event will take place on Wednesday, March 7 at 2:00 p.m. in the Great Lakes Central Room, Palmer Commons. Members of the university web developer community and those who have an interest in… Read More »

New web hosting platforms to meet campus needs

By | December 12, 2017

Information and Technology Services is redesigning and launching new web hosting platforms that are tailored to the unique and varying needs of the U-M community. “The main aspects of the hosting platforms will be reliable and robust cloud-first architecture, scalable and flexible environment, simple provisioning, and security improvements,” says Deborah Gowan, director of ITS application operations. “Individuals can… Read More »

What do you think about MaizeLink?

ITS is piloting new software for campus called MaizeLink. Powered by OneCampus, the software uses search and filter technology to make it easier to organize preferred web-based campus services in one mobile-friendly location. For the last two years, ITS engaged campus user groups via interviews, surveys, and prototype reviews to search for software to do what this one… Read More »

E-signature service comes to campus

The university recently signed an enterprise services agreement with Barracuda Networks for a new e-signature service called U-M SignNow. The agreement covers the Ann Arbor, Dearborn, and Flint campuses, and Michigan Medicine. “The first service pilot has begun already,” says Bob Sabourin, U-M SignNow project lead. “Enrolled participants include the Alumni Association, Athletics, College of Engineering, Conference and… Read More »

U-M not affected by worldwide ransomware attacks

U-M has not been affected by the widespread global ransomware attacks on computer networks over the weekend. Even with the U-M campuses — including Michigan Medicine — unaffected at this time, the attack remains a serious, ongoing threat. The attack that started May 12 has spread to more than 150 countries and 200,000 computers. For those affected, the attack… Read More »

Newly published MESAs

Michigan IT teams are collaborating increasingly on service planning and service roadmaps by using the Michigan Enterprise Strategic Assessments (MESAs). IT staff are using MESAs to think comprehensively about their services, products, technologies, and capabilities and to consider how they are being used today, what their future might be, and what new items are on the horizon. MESAs… Read More »