On Tuesday, February 20, 2024, the University of Michigan will start using an updated Duo Universal Prompt screen for two-factor authentication. All Duo customers across the world, including U-M, are required to transition to the Universal Prompt, and Duo is ending support for the traditional version.
Duo has released a new Universal Prompt to replace their traditional two-factor authentication prompt that U-M currently uses. ITS Identity and Access Management (IAM) is planning to switch U-M Weblogin to use the Duo Universal Prompt in early 2024. Visit the Upcoming Changes to Duo page on Safe Computing to see an example. The advantages of the Universal… Read More »
Duo will soon see improvements and changes, including the approve button is now on the right.
Coming in fall 2021, it is anticipated that use of Duo two-factor will be required when logging in to the U-M Virtual Private Network (VPN). That will provide added security not just for you, but for U-M networks and systems, too.
In January 2019, U-M made Duo two-factor authentication a requirement for logging into many U-M systems. Since then, Information and Technology Services (ITS) continues to add two-factor authentication to additional services to ensure that the university is securing our important digital resources. Beginning June 16, 2021, Virtual Sites, another ITS provided service, will be added to the list… Read More »
When working from home or elsewhere, you can use Duo two-factor protection for additional security with the U-M Virtual Private Network (VPN). It provides added security not just for you, but for U-M networks, too.
A new Duo option makes it easier to reactivate the Duo Mobile app when you get a new device. Prior to October 23, 2020, if you got a new smartphone or tablet and wanted to reactivate the Duo Mobile app on it, you needed to use an alternate method of Duo two-factor (such as a phone call) or… Read More »
You can now use Duo two-factor protection with the U-M Virtual Private Network (VPN). With faculty, staff, and students already benefiting from Duo two-factor authentication at Weblogin, ITS is working to further extend this protection to other university services. Try it now on your personal computer Visit ITS: Getting Started With VPN and choose your operating system to… Read More »
79,093 in Ann Arbor. 39,163 in Michigan Medicine. 10,184 in Dearborn. 8,315 in Flint. That’s how many U-M students, staff, faculty, and sponsored affiliates – more than 133,700 in all – are now using Duo two-factor authentication to help protect the privacy of the institution’s digital information and assets as well as each individual’s personal information. The most… Read More »
When you get a new smartphone, you need to reactivate the Duo Mobile app before you can get push notifications or generate passcodes. To do that, you’ll need a computer. Follow these steps to reactivate the Duo app: From your computer: Log in to a U-M service on the web through U-M Weblogin. When you get to the… Read More »
U-M faculty, instructors, and academic administrators received an ITS Information Assurance email on October 31 informing them the first wave of emails had begun to students who were not using Duo and encouraging those students to turn it on early. Faculty and instructors were asked for their patience and understanding as students became familiar with the tool and… Read More »
Over the next few months, a more secure connection method for the U-M Virtual Private Network (VPN) will be introduced, and the current method will be retired. The new method will direct people to Weblogin, and two-factor authentication using Duo will be required. The addition of two-factor to the U-M VPN login will improve security for U-M networks.… Read More »
If you’ve been logging in with Duo the same way for awhile, now is a good time to review your options and consider whether there are other methods that might work better for you. Duo Mobile app Advantages: Offers multiple login-approval methods (passcode, push notification; phone call and text message when installed on a smartphone). Works with or… Read More »
Don’t let Duo two-factor become a distraction when you travel. Review your options before you leave to make sure you’re prepared. While your regular Duo option may work, you could choose to use an alternative method that better suits your travel plans. Duo offers multiple options that are suited for different circumstances. The recommended travel option is the… Read More »
You can reduce the number of times you have to use Duo two-factor authentication when logging in at U-M Weblogin by checking the Remember me for 7 days box. With this feature, you will not be prompted for a two-factor authentication method at Weblogin over the next seven days, as long as you use the same computer and… Read More »
Beginning this fall, all students on the Ann Arbor, Dearborn, and Flint campuses are being encouraged to turn on Duo two-factor authentication by January 29. Faculty, staff, student employees, and sponsored affiliates across U-M voluntarily turned on two-factor authentication by this past January with the support of ITS and the overall Michigan IT community. Over 50% of the… Read More »
May 15, 2019 update: You can once again use the Call Me option to receive Duo phone calls to Chinese (+86) numbers for two-factor authentication. Automated phone calls for Duo two-factor authentication are no longer being blocked to Chinese (+86) numbers. Duo worked with one of its telephony providers and the Chinese government to resolve the issue. China… Read More »
Michigan IT staff on the Ann Arbor, Dearborn, and Flint campuses and in Michigan Medicine were responsible for the successful Duo expansion. This journey as a community made U-M 106,000 people safer. Read how.
As U-M gets ready for Winter Break, remember that cyber attackers never take time off. The university takes measures to protect the institution’s data and systems no matter the time of the year.
During a recent Duo “go-live,”nearly a dozen HITS staff-volunteers supplemented regular Service Desk staff – answering customers’ questions and providing support during the set-up and activation process. Beginning October 10, Michigan Medicine began requiring all Michigan Medicine employees to use Duo two-factor authentication to access U-M resources that require Weblogin. This move was intended to provide an additional layer of protection… Read More »