Patty Giorgio, ITS Communications

Patty Giorgio, ITS Communications

Contact Patty at pgiorgio@umich.edu.

How a simple question grew into a vision for a data-informed future

Some of you may have heard folks from ITS talking about the “Where’s Our Data?” effort that spun up around seven months ago and probably wondered: What exactly does that mean? When our new VPIT-CIO Ravi Pendse arrived on campus last August, he spent several months listening to the U-M community about IT needs and asking questions. With… Read More »

ITS begins work on CUI proof of concept

The University of Michigan has been working on a effort to ensure that the university is compliant with the new regulations concerning the use of Controlled Unclassified Information (CUI). The next step is to develop a CUI public cloud strategy and proof of concept in AWS. That is where the ITS Cloud Infrastructure Transformation Program (CITP) technical team… Read More »

ITS completes upgrades of MCommunity ecosystem

The ITS Identity and Access Management functional and operations team successfully upgraded the MCommunity ecosystem in October, 2018. This project involved upgrades of the Identity Manager and eDirectory systems. It was the final phase of an 18-month effort to transition the MCommunity ecosystem off of virtual hardware and onto a hybrid virtual/physical hardware architecture with an eye towards… Read More »

U-M Leaders and Best in cloud storage adoption

ITS is pleased to announce that we have successfully adopted Amazon Web Services’ Simple Storage Service (AWS S3) to seamlessly store aging campus files and save university MiStorage capital funds. The benefit to the university is that the Storage team will be able to run the service within the current rate structure without having to ask for additional… Read More »

It’s a wrap! Campus WiFi Upgrade and WiFi on the Diag are complete

On Friday, September 7, 2018, ITS held a ribbon cutting ceremony on the steps of Hatcher Graduate Library, in the iconic central Diag, to mark the completion of two projects: the Campus WiFi Upgrade Project and WiFi on the Diag. The event began with remarks from Vice President of Information Technology and CIO, Ravi Pendse. Pendse reviewed the… Read More »

You’re invited: Celebrate Campus WiFi projects Sept. 7

Please join us to celebrate the completion of the Campus WiFi Upgrade and WiFi on the Diag projects. Because of these projects, WiFi was upgraded in over 250 buildings on the University of Michigan-Ann Arbor campus and made WiFi available on the Diag for the first time. All are welcome to attend! Steps of Hatcher Graduate Library 913… Read More »

U-M IT collaboration improves UMnet on the Ann Arbor campus

Kudos to the ITS UMnet team and our Michigan IT partners across the Ann Arbor campus for an effort that will result in a more secure and reliable UMnet enterprise network. In August, 2016, ITS Network Engineering audited the UMnet enterprise network and identified 300 instances where VLANs (virtual local area network) had been spanned across two or… Read More »

Cloud Infrastructure Transformation Program launches new website

The Cloud Infrastructure Transformation Program now has a new website—http://its.umich.edu/projects/cloud-program/ The website is designed to provide information to campus about the Cloud Program, the various projects that are currently running under the program, as well as provide the latest updates and news. The site offers information in six areas: Why Cloud?: U-M is expanding our use of cloud services. Learn… Read More »

Campus WiFi upgrades near completion as WiFi on the Diag breaks ground

For the past three years, a dedicated team within ITS Infrastructure has been working hard with Facilities and Operations (F&O) staff, to improve WiFi in 275 buildings that make up the heart of the Ann Arbor campus. The Campus WiFi Upgrade project is scheduled to complete on-time at the end of August, 2018, and has vastly improved connectivity… Read More »

ITS launches the Cloud Infrastructure Transformation Program

We all have read plenty of stories about organizations moving their systems and applications to the cloud. Many individuals and units at U-M have made their own forays into the cloud, and it’s now time for ITS to provide a way to facilitate the university’s use of cloud services. In March, 2018 ITS formed the ITS Cloud Infrastructure… Read More »

Charting a course: ITS Cloud Decision Framework & Application Roadmapping Project (CFAR)

ITS has embarked on a journey to determine which of the hundreds of applications that we manage should be candidates for migration to the cloud. Unlike other institutions, U-M is not being driven to these decisions by a need to free up data center space, or many of the drivers currently faced by other universities. We have the… Read More »

ITS announces approval for project to install WiFi on the Diag

Information and Technology Services has received funding approval to install WiFi in portions of the Diag. In September 2017, Central Student Government President Anushka Sarkar and CSG Vice President Nadine Jawad announced an initiative outlined as part of their platform to install WiFi on the Central Campus Diag. At the request of students and with the support of… Read More »

Changing the channel of MWireless: Improving your WiFi experience

A few months ago, we told you about a change to MWireless that was being tested in all ITS buildings (Arbor Lakes, Administrative Services Building, and Boyer.) The change involved having building occupants connect to MWireless using the 5 GHz frequency exclusively, which is now considered mainstream. Older devices that only support 2.4 GHz WiFi—mainly those manufactured before… Read More »

ITS offers additional training in AWS, Azure, and GCP

Information and Technology Services (ITS) is pleased to announce that detailed agendas are now available for training on Amazon Web Services, Microsoft Azure, and Google Cloud Platform. These day-long sessions will provide an overview as well as hands-on opportunities to explore these cloud based computing platforms. You will be able to get help with your specific use case,… Read More »

WiFi update

This month is all about parking…U-M faculty, students and staff will now begin to see improved WiFi coverage in several parking structures around campus. Students at Northwood apartments are seeing improvements in their WiFi, and work also continues on buildings that play an important role in supporting operations for the U-M campus. Check out our current progress. Recently… Read More »

ITS offers training in AWS, Azure, and Google Cloud Platform

Information and Technology Services (ITS) is pleased to announce training for Amazon Web Services, Microsoft Azure, and Google Cloud Platform. These day-long sessions will provide an overview as well as hands-on opportunities to explore these cloud based computing platforms. You will be able to get help with your specific use case, leveraging these platforms. Learn and apply knowledge… Read More »