Patty Giorgio, ITS Communications

Patty Giorgio, ITS Communications

Contact Patty at pgiorgio@umich.edu.

Northwood IV & V get network upgrade

For ITS Infrastructure teams the Labor Day weekend was not a holiday — they were working down to the wire, fighting through bad weather in Ann Arbor to complete work on North Campus to complete a much needed network upgrade to Northwoods IV & V whose apartments are home to many U-M graduate students and their families.  This… Read More »

Taking it outside: ITS adds networking on Ann Arbor campus to assist students

Dependence on the U-M Network has always been strong, but this term it will be used in locations, and ways not seen before. With COVID-19 concerns at a high level, the university has come up with creative ideas to assist our faculty and students, and decrease density in buildings, by creating new outdoor spaces for students to work… Read More »

A new email security tool — Virtru!

Make your U-M Gmail even more secure Information and Technology Services (ITS) is happy to announce that effective immediately, students, staff, and faculty have access to a new email security tool — Virtru. (Note: Michigan Medicine provides a similar capability for their email service). With Virtru, you can send end-to-end encrypted email to any address, prevent a forwarded email… Read More »

Dropbox team folders support collaboration

In June 2020, Information and Technology Services (ITS) announced an agreement to offer Dropbox at U-M—a cloud file storage option that provides automatic back-up and is readily accessible from any device. The first phase of the rollout included individual accounts with a 5TB storage limit for all faculty, staff, and students on the Ann Arbor, Dearborn, and Flint… Read More »

MIND: Paving the way for a more data-informed campus

With COVID-19 changing the landscape of how higher-education and other areas of our society operate, gaining important insights from data is more important than ever. As U-M begins a historical public health-informed in-residence semester, the Michigan Insights on Demand (MIND) team at Information and Technology Services (ITS) continues to make strides in building and enhancing the ecosystem needed… Read More »

Say hello to Dropbox

Information and Technology Services (ITS) recently announced an agreement to offer Dropbox, a cloud file storage option that provides automatic back-up and is readily accessible from any device, to all faculty, staff and students on the Ann Arbor, Dearborn and Flint campuses as well as Michigan Medicine. U-M’s agreement with Dropbox includes a Business Associate Agreement (BAA), which… Read More »

2020 presidential debate: Doing our part to support democracy

You have probably heard that the University of Michigan was selected to host the second of three 2020 Presidential Debates. The event will take place on the Ann Arbor campus on October 15, 2020, and will be staged largely on the university’s athletics campus, with Crisler Center as the main stage. In addition to the Crisler Center, other… Read More »

University leaders approve investment in core network upgrade

What does it take to connect the #1 public research  university in the U.S. to the rest of the world? The answer is a powerful network, that allows faculty, students, staff, and researchers on the U-M Ann Arbor campus to reach and share enormous amounts of information with their partners around the world. The data network is the… Read More »

Data mapping helps inform decision-making for Student Life

Sometimes timing is everything! This was the case when Student Life partnered with Information and Technology Services (ITS) on a data mapping proof-of-concept for its “Where is our Data?” initiative.  Back in April, a story in Michigan IT News updated the U-M community about the effort to better understand where our institutional data lives within ITS systems, how… Read More »

How a simple question grew into a vision for a data-informed future

Some of you may have heard folks from ITS talking about the “Where’s Our Data?” effort that spun up around seven months ago and probably wondered: What exactly does that mean? When our new VPIT-CIO Ravi Pendse arrived on campus last August, he spent several months listening to the U-M community about IT needs and asking questions. With… Read More »

ITS begins work on CUI proof of concept

The University of Michigan has been working on a effort to ensure that the university is compliant with the new regulations concerning the use of Controlled Unclassified Information (CUI). The next step is to develop a CUI public cloud strategy and proof of concept in AWS. That is where the ITS Cloud Infrastructure Transformation Program (CITP) technical team… Read More »

ITS completes upgrades of MCommunity ecosystem

The ITS Identity and Access Management functional and operations team successfully upgraded the MCommunity ecosystem in October, 2018. This project involved upgrades of the Identity Manager and eDirectory systems. It was the final phase of an 18-month effort to transition the MCommunity ecosystem off of virtual hardware and onto a hybrid virtual/physical hardware architecture with an eye towards… Read More »

U-M Leaders and Best in cloud storage adoption

ITS is pleased to announce that we have successfully adopted Amazon Web Services’ Simple Storage Service (AWS S3) to seamlessly store aging campus files and save university MiStorage capital funds. The benefit to the university is that the Storage team will be able to run the service within the current rate structure without having to ask for additional… Read More »

It’s a wrap! Campus WiFi Upgrade and WiFi on the Diag are complete

On Friday, September 7, 2018, ITS held a ribbon cutting ceremony on the steps of Hatcher Graduate Library, in the iconic central Diag, to mark the completion of two projects: the Campus WiFi Upgrade Project and WiFi on the Diag. The event began with remarks from Vice President of Information Technology and CIO, Ravi Pendse. Pendse reviewed the… Read More »

You’re invited: Celebrate Campus WiFi projects Sept. 7

Please join us to celebrate the completion of the Campus WiFi Upgrade and WiFi on the Diag projects. Because of these projects, WiFi was upgraded in over 250 buildings on the University of Michigan-Ann Arbor campus and made WiFi available on the Diag for the first time. All are welcome to attend! Steps of Hatcher Graduate Library 913… Read More »

U-M IT collaboration improves UMnet on the Ann Arbor campus

Kudos to the ITS UMnet team and our Michigan IT partners across the Ann Arbor campus for an effort that will result in a more secure and reliable UMnet enterprise network. In August, 2016, ITS Network Engineering audited the UMnet enterprise network and identified 300 instances where VLANs (virtual local area network) had been spanned across two or… Read More »