Jennifer Wilkerson is a lead performance support analyst on the Information Assurance team. She promotes IT security and privacy awareness within the U-M community and her work often involves change management. She loves being outside and walking in her neighborhood as a form of self-care. She also enjoys reading, traveling, and spending time with her family and three dogs.
Leese has spent his career educating people how to use several tech tools, and currently ensures functionality of My LINC. He recently spent six weeks in Maine to see an art exhibition come together.
The ITS Summer Internship Program is looking for impactful projects for our 2021 cohort to invest in this summer! As we enter the seventh year of the program, interns have made a difference in many areas of ITS and the Michigan IT Community through cohort projects. Some examples from 2020 include: Counseling and Psychological Services (CAPS) website redesign… Read More »
Updating the incident process will increase effectiveness and enhance the overall experience.
Attend this month’s meeting and respond to the surveys to help inform ITS about campus software needs.
As we close out 2020, Information and Technology Services would like to thank our Michigan IT colleagues, faculty, staff, and students for their flexibility and willingness to adapt to so many changes this year. Happy holidays and best wishes for the winter term! Visit the ITS website for IT resources to make 2021 a successful new year.
The Michigan Institute for Data Science (MIDAS) and Information and Technology Services (ITS) recently partnered with Microsoft Azure to offer cloud computing credits to U-M faculty members for both research and teaching projects. Congratulations to the following faculty members who received awards for their projects. Emily Mower Provost, associate professor of electrical engineering and computer science, College of… Read More »
When you visit the ITS website after May 12, you’ll notice improvements designed to more quickly serve up the information and resources needed by the university community.
Finding the right storage option just got easier thanks to a new Data Storage Finder developed by ITS. The tool helps individuals browse and compare available storage and backup options based on the type of data that will be stored, how it will be accessed and shared, and other features. The Data Storage Finder was developed in collaboration… Read More »
When President Mark Schlissel announced last month that the balance of the winter semester would be conducted in alternate, virtual forms as the COVID-19 pandemic took hold, all university units were quick to respond. Information and Technology Services had been actively preparing for such a situation for almost a month, in partnership with university leadership and IT leaders… Read More »
As the U-M community adjusts to the COVID-19 pandemic, many people are working from home and connecting online with colleagues, often for the first time. Information and Technology Services (ITS) responded with urgency to help students, faculty, and staff host lectures, access university resources, collaborate with colleagues, and continue to support the university from home. Strong networks In… Read More »
You have probably heard that the University of Michigan was selected to host the second of three 2020 Presidential Debates. The event will take place on the Ann Arbor campus on October 15, 2020, and will be staged largely on the university’s athletics campus, with Crisler Center as the main stage. In addition to the Crisler Center, other… Read More »
Every summer ITS offers a 14-week internship program to students. The ITS Internship Program offers paid, full-time positions to students looking for an opportunity to gain valuable experience while making connections in the professional field they are considering for a career. Applications for the 2020 ITS Internship Program are now open. If you know students who might be… Read More »
It takes many people to ensure software applications run correctly, and the Software Development team at the Center for Academic Innovation knows that all too well. The latest improvement for GradeCraft — an online learning management system for faculty and students — is its migration to the Information and Technology Services (ITS) Container Service. Since its inception, Gradecraft… Read More »
The National Science Foundation recently recognized the Michigan Institute for Data Science and Information and Technology Services with grants totaling almost $3 million to support research in data equity, security, and privacy. Data science is an important tool that can help researchers tackle important societal challenges ranging from mobility and health to public safety and education. But data… Read More »
More than 70 volunteers from Information and Technology Services welcomed students and faculty to campus at six different outreach events this fall.
The Service Center (SC) RideAlong program started May 2018 and has since hosted almost 40 ITS staff members. Each four-hour ride along shift pairs a SC staff member with an ITS staffer who works outside of the center. The program builds awareness and appreciation among ITS staff members for the quality of the Service Center’s work. These experiences… Read More »
The ITS Production Freeze webpage has been updated with changes to their Production Freeze guidelines and schedule. The website should be used as a tool in planning for any change to ITS systems.
For several years, ITS has hosted a “backpack challenge” to deliver fully stocked backpacks to local organizations that serve families in the Ann Arbor/Ypsilanti area that struggle economically. Last year, for the first time, ITS invited their colleagues from HITS to a backpack challenge to see which group could raise the most supplies and cash. The 2018 goal… Read More »
Attend the ITS Intern Showcase at the Michigan League on August 9 to learn from ITS’s 47 interns, fellows, and academy interns.