Patty Giorgio, ITS Communications

Patty Giorgio, ITS Communications

Contact Patty at pgiorgio@umich.edu.

WiFi update

This month is all about parking…U-M faculty, students and staff will now begin to see improved WiFi coverage in several parking structures around campus. Students at Northwood apartments are seeing improvements in their WiFi, and work also continues on buildings that play an important role in supporting operations for the U-M campus. Check out our current progress. Recently… Read More »

ITS offers training in AWS, Azure, and Google Cloud Platform

Information and Technology Services (ITS) is pleased to announce training for Amazon Web Services, Microsoft Azure, and Google Cloud Platform. These day-long sessions will provide an overview as well as hands-on opportunities to explore these cloud based computing platforms. You will be able to get help with your specific use case, leveraging these platforms. Learn and apply knowledge… Read More »

ITS retires its oldest legacy system, the Uniqname Service

In early February, ITS retired its oldest running production system—the Uniqname Service (UNS). Implemented in 1992, UNS was running on outdated hardware with an old homegrown “UMCE Linux” operating system. Due to high risk, the system had not been shut down or upgraded since 2012. “We were concerned about the fragility and technical debt associated with the homegrown… Read More »

ITS offers new features & discounts for AWS

In the last few months Information & Technology Services (ITS) has announced several enhancements to its cloud offerings to the U-M campus. One of these enhancements was the execution of a new Enterprise Agreement and Business Associate Agreement (BAA) with Amazon for AWS at U-M. With this agreement, faculty, researchers, and staff at all U-M campuses can now… Read More »

WiFi update

The project hit an important milestone last month, as we went over the 12 million square foot mark of building space upgraded. Work continues on buildings that play an important role in supporting operations for the U-M campus. Check out our current progress. Recently completed: Wolverine Tower, 305 W. Liberty, Weidenbach Hall Currently under construction: Varsity Drive Building,… Read More »

DNS Re-address Project nears completion

In an effort to further secure and reduce the complexity of U-M networks, ITS Infrastructure has worked for the past year with unit IT representatives to change the IP addresses of U-M’s domain name system (DNS) resolver servers from public to private. The goals of the project were to: Improve security by reducing internet threats that exploit DNS resolvers.… Read More »

WiFi update

It may be cold outside, but WiFi upgrade work still continues on buildings across the Ann Arbor campus.  Many of the buildings currently under construction or design play an important role in supporting operations for the U-M campus. Check out our current progress. Recently completed: Arbor Lakes Bldgs. 1, 2, 3, Central Power Plant, Marie Dorothy Hartwig Administrative… Read More »

Improvements to MCommunity

ITS recently completed critical enhancements to MCommunity, which had been experiencing significant backlogs during peak data periods. Additions, changes, and removals for individuals and groups were taking days to process, which caused provisioning and communication issues for campus. In the fall of 2016, ITS set a priority to improve the reliability and performance of MCommunity as well as… Read More »

ITS offers new cloud vendor choices

For several years, Information and Technology Services (ITS) offered Amazon Web Services (AWS) at U-M as its sole cloud computing IaaS (Infrastructure as a Service) offering. That is changing. U-M recently signed enterprise agreements to offer Microsoft Azure and Google Cloud Platform (GCP). The addition of these industry leading vendors provides a strong foundation of cloud computing solutions, and will enable… Read More »

WiFi update

Wow, have we come a long way! Eighty percent of in-scope buildings are completed. The team has upgraded 156 buildings to date as part of this effort.  Work in academic buildings is mostly complete, and upgrades in the remaining residence halls and administrative buildings are moving quickly. Check out our current progress. Recently completed: Facilities Services Building A.… Read More »

Change to Microsoft Office 365 authentication

On December 4, Information and Technology Services enabled U-M Weblogin for Office 365, 2017. This change will impact faculty, students, and staff with a Microsoft Office 365 Education Suite account on all U-M campuses. Login information will change from a self-directed password to U-M Weblogin credentials. No other action is required by Office 365 account holders. This change is part of… Read More »

WiFi update

Moving through its final year, the Campus WiFi Upgrade project continues to complete WiFi upgrades across campus at a steady pace. Check out our current progress. Recently completed: Business Admin Executive Dorm, Argus Building, Robben W. & Aldyth Fleming Administrative Bldg., Pellston Biological Currently under construction: Facilities Services Building A. B. &C, Glenn E. Schembechler Hall, Arbor Lakes… Read More »

ITS plans new data center strategy

As the landscape for research and high performance computing keeps growing, ITS support is critical to the success of the university’s data intensive research efforts. The demand for compute, storage, and faster network connectivity has challenged ITS to evaluate its data center strategy in a more holistic way. Rather than incur the high costs of a brick and… Read More »

ITS offers enhancements to Amazon Web Services

Are you a current user of Amazon Web Services (AWS) offered by ITS?  Should you be?  Recently, ITS announced that several new features have been added to the AWS at U-M service. The previous service offered an enterprise agreement, consolidated billing, training, some consulting, as well as an AWS Data Egress waiver. The features that are being added are:… Read More »

WiFi update

Students are back on campus and WiFi usage continues to grow!  The Campus WiFi Upgrade project continues to complete WiFi upgrades across campus at a fast pace.  Check out our current progress. Recently completed: Institute for Social Research (ISR), Wallace House, Madelon Pound House, Michigan Square (CEW), Ross Academic Center, Detroit Observatory, Boyer Building, Physical Properties Building, LSA… Read More »

ITS offers cloud computing training

ITS is pleased to announce training for Amazon Web Services, Microsoft Azure, and Google Cloud Platform. These day-long sessions will provide an overview as well as hands-on opportunities to explore these cloud based computing platforms. You will be able to get help with your specific use case, leveraging these platforms. Learn and apply knowledge to the work/research you… Read More »

WiFi update

It has been a busy summer for the Campus WiFi Upgrade project team, as several buildings underwent wireless upgrades just in time for the fall term. Welcome back students and faculty! Recently completed: Environmental and Water Resources Engineering, Phoenix Memorial Project Laboratory, North Quad Residence Hall, Ross School of Business, Cooley Building, Dental Building and W. K Kellogg… Read More »

MStaff 200 brings WiFi to the Diag

Long before staff gathered in the Diag to celebrate 200 years of University of Michigan history, members of the ITS Infrastructure network team, supported by WiFi vendor WZC, were working hard to install temporary WiFi in the Diag for this historic event.  The team deployed 15 access points (APs): eight wired connections and seven connected via Wi-Fi mesh.… Read More »

WiFi update

The WiFi Project team continues to upgrade buildings across campus. Visit the project website for additional information. Recently completed: East Hall, School of Social Work, Betsy Barbour House, Lay Automotive Engineering Laboratory Currently under construction: Dental Bldg., Cooley Bldg., Environmental and Water Resources Engineering, Space Research Laboratory, Phoenix Memorial Project Laboratory, West Hall, Wyly Sam Hall Ross School of… Read More »

Voice service upgrades completed at Dearborn and Flint campuses

In March 2017, the Ann Arbor Information and Technology Services (ITS) Infrastructure team successfully completed a project that involved de-clustering the UM-Flint IP voice environment from Ann Arbor’s. This completed the IP voice de-clustering across all three campuses that began with UM-Dearborn in 2016. By separating the three campuses into smaller, more agile independent systems, Ann Arbor ITS… Read More »