Category Archives: Projects & Services

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NameCoach pronunciation tool API now available to developers

NameCoach is a web-based tool that allows users to record, listen to, and learn names. It promotes inclusivity across all campuses (Ann Arbor, Dearborn, Flint, and Michigan Medicine) for all current students, faculty, and staff. NameCoach enables units to promote organizational diversity, equity, and inclusion, foster employee retention, and forge better customer relationships. Now, the NameCoach Participants APIs are… Read More »

School of Dentistry uses 3D CAD/CAM technology to better serve patients, students

In the past, having a tooth crowned meant visiting the dentist twice: once to bite into thick, pink, not-so-great-tasting putty to create molds of your teeth, followed by having the tooth drilled to make room for a temporary cap; and again, weeks later, to have the newly-made crown put in place.  Luckily for current and future U-M patients… Read More »

Closure of Box-to-Dropbox migration window quickly approaches

U-M’s move from Box to Dropbox has gone amazingly well, as the window for scheduling migrations is coming to a close on October 31. The faculty, staff, and students on top of their game have scheduled over 345 terabytes of data to be migrated since last spring, when the process officially began. By comparison, that amounts to more… Read More »

MRequest (FootPrints) retirement project update

MRequest (FootPrints), a web-based service for the tracking and management of customer support, is on track to retire in three months. As of Sept. 3, 85 percent of all workstations have been retired or deactivated, and the majority of the remaining units will complete migrations in November.  There are a few key dates remaining in the retirement schedule:… Read More »

Tech Shop Student Account Billing now available to UM-Dearborn

By | September 8, 2021

Like so many plans during early 2020, the new physical Tech Shop on the UM-Dearborn campus was put on hold due in part to the COVID-19 global pandemic; however, Director of Campus Tech Rich Wong quickly identified this pause as a new opportunity. Rich connected with UM-Dearborn Senior Manager for Business Affairs Marc Brigolin to inquire about a… Read More »

New no-cost research computing allocations are now available

The University of Michigan Research Computing Package (UMRCP), provided by Information and Technology Services, is an investment into the U-M research community via simple, dependable access to several ITS-provided high-performance computing clusters and data storage resources.  University researchers now have access to a base allocation for 80,000 CPU hours of high-performance computing and research storage services (including 10… Read More »

NameCoach pronunciation tool now available in Canvas

NameCoach is a tool that allows students and faculty to create an audio recording to help peers better pronounce their names within officially-provisioned Canvas courses. Provided by Information and Technology Services (ITS), NameCoach is now available on all campuses (Ann Arbor, Dearborn, Flint, and Michigan Medicine) to support inclusive teaching and learning.  The tool has two parts: NameCoach… Read More »

U-M receives Esri’s 2021 award for Geographic Information System

By | August 11, 2021

At this past July’s annual Esri User Conference, the University of Michigan was recognized with the prestigious President’s Award for being a model for the higher education community in how to become a true geospatial university. Receiving the award on behalf of the university, in front of a virtual audience of over 60,000, Peter Knoop, a senior programmer/analyst… Read More »

Simplified placement exams save time by going digital

An innovation born out of necessity during the pandemic has led Information and Technology Services, the LSA Language Resource Center and the Registrar’s Office to address an ongoing challenge with language placement exams: time. The teams partnered to move four placement exams — German, Chinese, Italian and Latin — to an online format in Canvas. This sped up… Read More »

New research computing package supports data-intensive research

Information and Technology Services has launched a new package of supercomputing resources for researchers and PhD students on all U-M campuses: the U-M Research Computing Package, provided by ITS. The U-M Research Computing Package reduces the current rates for high performance computing and research storage services provided by ITS by an estimated 35-40 percent. The reduction in rates… Read More »

IT supports commencement activities

Commencement is always an exciting opportunity to celebrate the achievements of graduating U-M students. After the past year of extraordinary circumstances and unpredictable challenges, the Spring Commencement of 2021 was perhaps more meaningful than ever. To recognize the strength and perseverance graduating seniors displayed while finishing their degrees in the midst of the pandemic, Information and Technology Services… Read More »

UMTurk interface simplifies tasks, wins teaching innovation award

UMTurk, a new way to collect data online and in real time using Amazon Mechanical Turk, was developed in a partnership with faculty from the Department of Psychology and staff from LSA Technology Services.  UMTurk is a simple interface that allows instructors to set up new tasks in a matter of seconds. Amazon Mechanical Turk (AMT) is used… Read More »

New Resource Management Portal feature for Great Lakes HPC Clusters

Advanced Research Computing (ARC), a division of Information and Technology Services (ITS), has been developing a self-service tool called the Resource Management Portal (RMP) to give researchers and their delegates the ability to directly manage the IT research services they consume from ARC.  Customers who use the Great Lakes High-Performance Computing Clusters now have the ability to view… Read More »

ITS adds additional security to Virtual Sites with Duo

In January 2019, U-M made Duo two-factor authentication a requirement for logging into many U-M systems. Since then, Information and Technology Services (ITS) continues to add two-factor authentication to additional services to ensure that the university is securing our important digital resources. Beginning June 16, 2021, Virtual Sites, another ITS provided service, will be added to the list… Read More »

Library system overhaul happening in June

By | May 25, 2021

An upcoming overhaul of the platform that allows you to find, request, and borrow materials will be bringing some changes to library services and interfaces. The current technology, which is more than thirty years old, is out-of-sync with modern computing standards, and doesn’t meet the needs of a large collection that includes an expanding variety of materials and… Read More »