Category Archives: Projects & Services

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Google Chat for Gmail is arriving July 15

By | July 8, 2020

Google Chat will be replacing classic Google Hangouts in Gmail. Google Chat is an evolution of classic Hangouts, adding additional features that let you chat with individuals, send group messages, and engage in team-based collaboration with rooms across the entire university community and externally. Starting July 15, 2020, Google Chat will become the default option for direct (one-to-one)… Read More »

Google Cloud Print changes

By | July 1, 2020

As of December 31, 2020, Google will no longer support Google Cloud Print, Google’s beta, cloud-based printing solution.  Beginning January 1, 2021, devices across all operating systems will not be able to print using Google Cloud Print. It is recommended that you find an alternative print solution and migrate your print services by the end of 2020. One alternative, MPrint, is U-M’s printing… Read More »

MiServer delivers significant improvements

In an ongoing effort to provide the best possible service to its customers, the MiServer team recently invested a tremendous amount of time and labor to bring quality enhancements to their managed virtual server environment. Over an 18-month period, the group worked extensively on replacing aging hardware, upgrading supporting infrastructure, and developing automation tools in an effort to… Read More »

Omeka-MiVideo integration saves time, storage, and money

In response to feedback from faculty and students, LSA Technology Services has been increasing its support for digital scholarship and digital humanities by piloting services that offer new types of consultations, platforms, and community engagement. One of them, an integration between MiVideo and Omeka, improves streaming performance and increases storage capacity for video and other rich media content. Omeka is a… Read More »

Preview the new Wolverine Access

Visitors to Wolverine Access this week may have noticed an invitation to try a new version of the gateway to many university systems and resources. Because the current platform is out of date by today’s standards, ITS has pursued an alternate technology for a new Wolverine Access gateway built on a more modern, secure technology platform called OneCampus.… Read More »

ITS offers online Canvas workshops

ITS Teaching & Learning is hosting a series of live Canvas workshops called “Teaching Online with Canvas Workshops: From Good to Great.” Sessions are held daily at noon. Topics will change based on need and interest. Please share this information with faculty and staff in your units who might be interested. Visit the Canvas training page to register. All sessions are… Read More »

Google Meet: Integration with Gmail, features extended

Google has announced they will integrate Google Meet into Gmail, making it easier to create a session and stay connected right from your inbox. This feature is currently only available in Gmail on the web but is coming soon to the Gmail mobile app. According to Google, this feature should begin showing up in U-M Google on April 30 and… Read More »

Reminder: Best practices for sharing safely in U-M Box and Google

When you share files or folders from Google Drive or Box, you can control the level of permissions granted to others. The U-M Collaboration Services team recommends using caution when you choose permissions for your files and folders to ensure the privacy and security of university data. This is especially true when collaborating with people outside of U-M.… Read More »

Introducing Trio 3FA

By | April 1, 2020

We all know that two-factor authentication (2FA) adds an extra layer of security to computer systems, applications, networks, and servers. It combines something you know, like a password or PIN, and something you have, like your 2FA token (either a physical item or a smartphone app). Well, if two-factor is good, then three-factor must be better! U-M has… Read More »

Technology for the win: How MARI met the needs of clients and staff in a time of coronavirus

If organizations are learning one thing in this time of coronavirus, it’s that necessity remains the mother of not just invention but also innovation. U-M’s Mary A. Rackham Institute (MARI) has been quick to adopt technological tools amidst coronavirus chaos. MARI, an organization that provides mental health, testing, and language and literacy services to the U-M community as… Read More »

Michigan IT helps faculty to “Keep Teaching @ U-M” during COVID-19 response

In a matter of days, the coronavirus forced everything to change at the University of Michigan. To promote public safety and to “flatten the curve,” the university determined all courses needed to move online for the remainder of the semester, and faculty had two working days to make that happen.  The response from faculty, students, and staff was… Read More »

ITS ready to help with “homework”

As the U-M community adjusts to the COVID-19 pandemic, many people are working from home and connecting online with colleagues, often for the first time. Information and Technology Services (ITS) responded with urgency to help students, faculty, and staff host lectures, access university resources, collaborate with colleagues, and continue to support the university from home. Strong networks In… Read More »

Hangouts Meet: Premium features, expanded audio options

At the beginning of March, Google announced they would extend temporary access to some premium Hangouts Meet features until July 1, 2020. These features are now available within the U-M domain: Increased participant limit of 250 participants per video call Livestream a video call (up to 100,000 viewers) Record a video call Important: U-M Google is not HIPAA-compliant. Review the Sensitive Data Guide for types of data permitted… Read More »