Category Archives: Projects & Services

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Michigan Medicine SharePoint upgrade: Learning opportunities, development freeze, community of practice

By | November 30, 2020

Michigan Medicine is upgrading its existing Microsoft SharePoint 2016 environment to SharePoint Online, a cloud-based service that will provide new opportunities for teams to share and manage content, knowledge, and applications. Pilots and testing are happening now, and HITS plans to introduce SharePoint Online across all of Michigan Medicine beginning in early 2021. In addition to significantly improving the… Read More »

Support for Sophos Antivirus on UM-owned machines to end December 2020

Support for Sophos Antivirus installed on U-M machines will end on December 31, 2020. Enhanced Endpoint Protection powered by CrowdStrike replaces Sophos. The Sophos product will continue to work, but will not be updated, and quickly will become deprecated. If you are responsible for managing university Macs, please ensure that you transition them to CrowdStrike Falcon for endpoint… Read More »

HITS announces the rollout of eduroam across Michigan Medicine; improvements to MWireless-UMHS

By | November 11, 2020

Health Information Technology & Services (HITS) is excited to announce changes and improvements to two of its WiFi networks across Michigan Medicine in November. Michigan Medicine began offering eduroam on November 9 across all of its buildings, including NCRC, the medical school, hospitals and clinics. The eduroam service is a dual band network that allows visitors from other… Read More »

COVID-19 research leverages machine learning and high-performance computing

A researcher in the College of Literature, Science, and the Arts (LSA) is pioneering two separate, ongoing efforts for measuring and forecasting COVID-19: pandemic modeling and a risk tracking site.  The projects are led by Sabrina Corsetti, a senior undergraduate student pursuing dual degrees in honors physics and mathematical sciences, and supervised by Thomas Schwarz, associate professor of… Read More »

Campus units invited to receive Microsoft Premier Support

All technical support staff from campus units are invited to receive Microsoft support services at reduced rates by partnering with ITS in its Microsoft Premier Support contract. By joining the pay2play program, campus units using Microsoft (MS) systems and applications can receive MS Premier Support services, such as unlimited 24-hour access to MS specialists, at highly discounted rates.… Read More »

Patient data tells a story to help Michigan Medicine clinicians read ahead

Hospital patients produce a tremendous amount of data. Throughout Michigan Medicine, MCIRCC’s PICTURE analytic is reading the stories within this data to help clinicians act on potential emergencies chapters in advance. In the summer of 2020, the Michigan Center for Integrative Research in Critical Care (MCIRCC) detailed its predictive analytic “PICTURE,” which crunches an array of patient data—including… Read More »

Clinical Enterprise Imaging (CEI) coming summer of 2021

By | November 3, 2020

The current enterprise viewer used for diagnostic images (WebPACS) that launches from MiChart will be replaced next year. Health Information Technology & Services (HITS) plans to deploy the new viewer, Mach7, initially with McKesson in the summer of 2021 and then with the new Sectra PACS in the fall of 2021. “Michigan Medicine has outgrown the capabilities of… Read More »

Google Meet: Keeping virtual convenient

As our work and education continue to move online, it is important to become acquainted with each videoconferencing service the university offers. Moreover, with the announcement of the retirement of BlueJeans in May 2021, consider an option for day-to-day meetings that’s already available at your fingertips: Google Meet. Google Meet is a G Suite for Education videoconferencing core… Read More »

Access to BlueJeans in Canvas ends Jan. 12

Last month, ITS announced that the university will retire BlueJeans effective May 1, 2021. To prepare for this change, ITS has begun work on the steps needed to replace BlueJeans with Zoom in ITS-supported applications, including Canvas. As part of this process, BlueJeans integrations in Canvas will no longer be available starting Tuesday, January 12, 2021. Users will… Read More »

MRequest (FootPrints) to retire in December 2021

MRequest (FootPrints) is a web-based service that allows central tracking and management of customer support and other issues. It is slated to retire on December 17, 2021.  More than 20 U-M schools, colleges, and major administrative units use the service. While primarily used by campus IT departments, campus units have discovered other uses for MRequest (FootPrints) as well. For… Read More »

Microsoft Azure cloud computing credits awarded, credits still available

The Michigan Institute for Data Science (MIDAS) and Information and Technology Services (ITS) recently partnered with Microsoft Azure to offer cloud computing credits to U-M faculty members for both research and teaching projects.   Congratulations to the following faculty members who received awards for their projects.  Emily Mower Provost, associate professor of electrical engineering and computer science, College of… Read More »

Collaborating for student success, one space at a time!

While preparing for the fall term under the COVID-19 pandemic, the university recognized that the student experience on campus in the 2020–21 academic year would be very different than a regular term at U-M. To support students on campus, the university launched a new web-based space reservation system and app for the Ann Arbor campus called Study Spaces… Read More »

HITS deploys high reliability app delivery through MCloud

By | October 23, 2020

The Academic IT DevOps team from Health Information Technology & Services (HITS) recently deployed their first containerized vendor applications to Google Cloud Platform (GCP) through MCloud. By the end of December 2020, it will be supporting thousands of users and over 500 departmental solutions, including Jenkins, GitLab, Michigan Medicine HR Service Desk, and the Data Office Service Desk. These applications… Read More »

Improvements to the UM Emergency Alerts system

The Division of Public Safety and Security (DPSS) and Information and Technology Services (ITS) have partnered to improve the UM Emergency Alerts system for all University of Michigan campuses.  On October 19, the university introduced a new enrollment page, alerts.umich.edu, where students, faculty, and staff can go to verify or update their preferred mobile number to receive UM Emergency… Read More »

Library IT overhauls its portfolio management system

By | October 12, 2020

Academic library service portfolios are mostly a mix of big to small strategic initiatives and tactical projects. Some are well-defined development projects with a fixed timeline, while others are ongoing support and legacy systems needing IT resources in order to update and sustain them. The needs and aspirations of the service and programmatic areas of the library are… Read More »

Bring the power of the HPC clusters to your laptop

Open OnDemand (OOD) is a tool that brings to researchers and students the power of Great Lakes, the university’s flagship open-science, high-performance, computing cluster.  Open OnDemand is a way for researchers and students to use a web interface to access the Advanced Research Computing – Technology Services (ARC-TS) Great Lakes and Lighthouse High-Performance Computing (HPC) resources. Because users… Read More »

Microsoft Azure Cloud credits available

By | October 2, 2020

The Michigan Institute for Data Science (MIDAS) and Information and Technology Services (ITS) have partnered with Microsoft Azure to offer cloud computing credits to U-M faculty members for both research and teaching projects.   Research. Submit proposals for research projects in any discipline that fit one of the following categories: The research project is new and can take advantage of… Read More »

New version of Wolverine Access launched

Visitors to Wolverine Access experienced a new gateway to university systems and resources beginning September 27. The new Wolverine Access makes it easier to find and “bookmark” frequently-used tools and resources within the U-M digital universe, has a mobile-friendly design that is easy to use on all devices, and is built on a more modern and secure platform… Read More »

Ross IT supports hybrid “public health-informed” return to campus

By | September 29, 2020

After supporting the move of students, faculty, and staff to remote learning and working, Ross IT developed plans for a “public health-informed” return to campus for the fall semester. Ross IT engaged with the Ross community to prepare how to transform the classrooms to meet the hybrid academic requirements. The approach involved three principles for design: consistent, standardized,… Read More »