Category Archives: Projects & Services

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Summer training for U-M Box and Google

The ITS Collaboration Services team is excited to offer a summer series of instructor-led training sessions to U-M faculty and staff. The classes are offered at no-charge and are open for registration via My LINC. Stay tuned for additional fall scheduled classes as well! Mail and Calendar (2hrs) ITS_GOOC101 July 10, 1-3 p.m., Shapiro 2054 Working with Google Drive (2hrs) ITS_GOOC102 July… Read More »

ITS launches the Cloud Infrastructure Transformation Program

We all have read plenty of stories about organizations moving their systems and applications to the cloud. Many individuals and units at U-M have made their own forays into the cloud, and it’s now time for ITS to provide a way to facilitate the university’s use of cloud services. In March, 2018 ITS formed the ITS Cloud Infrastructure… Read More »

Google Jamboard demo June 19

Google has introduced Jamboard, a new, free service at the University of Michigan. Jamboard allows for real-time collaborative whiteboarding between multiple people simultaneously, no matter where they are physically. Jamboard is a dynamic and fun way to ensure that everyone in a meeting – including remote workers – can collaboratively use whiteboards to take notes, brainstorm, conduct meetings,… Read More »

Plan to attend the 2018 MiVideo Summit

Register today for the 2018 MiVideo Summit and discover what’s possible to do with MiVideo, U-M’s cloud-based media streaming and content management service, powered by Kaltura. The event will be held Wednesday, July 18, 1–4:30 p.m. at the Kipke Conference Center at UM-Ann Arbor. Learn how faculty, staff and students across U-M use MiVideo to organize, catalog, share,… Read More »

Charting a course: ITS Cloud Decision Framework & Application Roadmapping Project (CFAR)

ITS has embarked on a journey to determine which of the hundreds of applications that we manage should be candidates for migration to the cloud. Unlike other institutions, U-M is not being driven to these decisions by a need to free up data center space, or many of the drivers currently faced by other universities. We have the… Read More »

AFS database move completes Uniqname Resiliency project

On May 6, ITS migrated the primary Andrew File System (AFS) database from systems housed in Arbor Lakes data center building 3 (ALDC3) to AFS servers located at Administrative Services Building data center (ASBDC). Moving the AFS database was the last task for the Uniqname Resiliency project. During the week of May 14, a request was sent to… Read More »

If you forget your UMICH password, remember your phone!

A new option for securely and conveniently resetting a forgotten UMICH (Level-1) password is now available. In the past, if you forgot your UMICH password, you had to request a password reset code be sent to a non-UMICH email account. Now you may send the password reset code to your phone as a text message. (Standard text message… Read More »

U-M joins Cloud Native Computing Foundation

Advanced Research Computing – Technology Services (ARC-TS) at U-M has recently joined the Cloud Native Computing Foundation (CNCF), an organization that advances the development and use of cloud native applications and services. U-M is the second academic institution to join the foundation, and the only one in the U.S. “Our membership in the CNCF signals our commitment to… Read More »

Google Chrome verification begins May 7

Beginning Monday, May 7, Google is rolling out a new security feature that requires users to verify their identity when using the Chrome browser to log in to Google at U-M. The information below explains what to expect with the new Google Chrome verification process. When you log in to your Google at U-M account using the Chrome… Read More »

Yottabyte Research Cloud certified for CUI data

Advanced Research Computing – Technology Services (ARC-TS) is pleased to announce that the Yottabyte Research Cloud (YBRC) computing platform is now certified to accept data designated as Controlled Unclassified Information (CUI). This includes certification for YBRC and its associated services, enabling secure data analysis on Windows and Linux virtual desktops as well as secure hosting of databases and… Read More »

Dearborn moves the Internet

It wasn’t an earthquake, but it sure shook things up. The start of a building renovation for the Engineering Lab Building (ELB) required moving the network connection for the Dearborn campus. A collaborative team built of Dearborn ITS, Merit, and Ann Arbor ITS Infrastructure created new network paths that not only added redundancy and stability, but they did… Read More »

EMERSE: Michigan Medicine’s powerful medical record search engine

Any note or document that is written by a medical professional (like a doctor, pharmacist, nurse, or social worker) is called free text, meaning anything goes—from syntax errors to misspellings to abbreviations, and more. That’s tough for a search engine to navigate. To get any information at all for things like research studies or billing information, users would have… Read More »

ITS announces approval for project to install WiFi on the Diag

Information and Technology Services has received funding approval to install WiFi in portions of the Diag. In September 2017, Central Student Government President Anushka Sarkar and CSG Vice President Nadine Jawad announced an initiative outlined as part of their platform to install WiFi on the Central Campus Diag. At the request of students and with the support of… Read More »

Changing the channel of MWireless: Improving your WiFi experience

A few months ago, we told you about a change to MWireless that was being tested in all ITS buildings (Arbor Lakes, Administrative Services Building, and Boyer.) The change involved having building occupants connect to MWireless using the 5 GHz frequency exclusively, which is now considered mainstream. Older devices that only support 2.4 GHz WiFi—mainly those manufactured before… Read More »