Category Archives: Projects & Services

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New U-M Google Storage limits in place

University of Michigan community members may notice a change in the amount of data they can store through their U-M Google accounts, but most users are not expected to have to reduce storage under the new limits.  Unlimited cloud storage is no longer an industry standard, as the model is unsustainable for companies. As such, Google decided in… Read More »

5G upgrade now at Crisler Center

In November, Information and Technology Services (ITS) partnered with Verizon and U-M Athletics to complete a project to launch C-band 5G cellular service at Crisler Center – which is now among the first indoor arenas in the country to offer this technology. The new service enhances the connectivity experience for our student-athletes and fans and delivers a highly… Read More »

Enhancements to MCommunity Group expiration and renewal

On December 8, an MCommunity release improved deactivated and expired group functionality. Instead of deleting groups as they do today, owners now deactivate groups, thus affording all owners an option to restore groups. My Groups in MCommunity now includes a new Trash tab showing group owners all their deactivated and expired groups.  Owners can recover groups for 30… Read More »

Michigan Medicine and University of Michigan Health-West partner to implement remote emergency radiology service

On May 16, the Michigan Medicine and U-M Health West radiology departments launched a remote emergency imaging interpretation service. Michigan Medicine’s dedicated emergency radiologists now interpret all overnight and weekend urgent/emergent diagnostic radiology exams for U-M Health West. This provides a vital service to patients who receive emergency room care or are admitted to U-M Health West. Together,… Read More »

Congratulations Adobe Creative Campus Fellow:  Tony Luckett, LEO lecturer IV

Tony Luckett, LEO lecturer IV, Journalism and Media Production, director of Humanities and History Internship Program, UM-Dearborn, was awarded the 2022 Adobe Creative Campus Faculty Fellow Certificate.  Here’s what Luckett had to say about the Adobe Faculty Development Institute: “I found the Adobe Creative Campus training extremely helpful. I am now using the tools that I learned from… Read More »

New Digital Signage Service website live

For more than a decade, Information and Technology Services has provided a platform for strong visual communication in a wide variety of campus settings through the Digital Signage service. Now the service website has been refreshed to bring you the most up-to-date information about Digital Signage and the benefits they bring to campus.  Digital signs support multiple types… Read More »

Long-time ticketing service, MRequest, has retired

MRequest (FootPrints) has retired. The service was launched over 18 years ago as a low-cost ticketing and customer-service solution. While it saw substantial use on campus, the service had been working with decreased functionality, obsolete code-base, lack of vendor support, and costly U-M customizations.  As of late 2020, MRequest (FootPrints) was still in use by more than 20… Read More »

Units: plan to discontinue Cosign use by June 2023

Information and Technology Services along with many units are working to discontinue use and retire the two-decade old Cosign Authentication service. As part of the U-M Annual Internal Control Certification process for this fiscal year, units are required to attest to discontinuing or planning to discontinue use of Cosign in unit-owned applications by June 2023.

New Canvas App Explorer tool helps faculty get the most from Canvas

By | September 6, 2022

In the several years since Canvas became the university’s primary learning platform, the ITS Teaching & Learning team has leveraged Learning Tools Interoperability (LTI), a standard that allows courseware and learning tools from different vendors to be launched within a learning platform, like Canvas. LTIs make available to Canvas users a significant number of external tools that can be… Read More »

The history and future of the MCommunity Directory

Released over ten years ago, MCommunity recently went through a remarkable transformation! The MCommunity Directory replaced the legacy U-M Online Directory (UMOD) in the summer of 2011. A major driver for the replacement was that UMOD did not support authentication and managing access to U-M resources based on who is affiliated with the university and in what capacity.… Read More »

ITS Service Center extended hours

By | August 25, 2022

Information and Technology Services (ITS) is offering extended support hours for the fall crunch, now through September 11. If you regularly share support information with your team or your community, ITS encourages you to share this information. The ITS Service Center is ready to serve students, faculty, and staff. Sunday Phone support: 2 p.m. – 7 p.m. Monday… Read More »

Schedule Displays now available through the Tech Shop

Schedule Displays are now available for order through the Tech Shop. Schedule Displays are small, interactive touch panels that allow users to see what meetings are coming up in a specific space. These Schedule Displays are compact and simple to install. Licensing is covered at no additional cost. All you need to do is purchase the display and… Read More »

SAP BusinessObjects upgrade coming on October 16

The SAP BusinessObjects reporting platform is a widely-used reporting tool that is available across all U-M campuses and Michigan Medicine. BusinessObjects connects to all of U-M’s Enterprise Data Sets such as Human Resources (HR), Student, Financial, Dart, eResearch, and others. The vendor-initiated upgrade that will take place from Saturday, October 15, 8 p.m. EDT, to Sunday, October 16,… Read More »

U-M first in nation to offer WiFi 6E; universitywide accomplishment is an investment in the future

The University of Michigan is the first university in the nation to offer WiFi 6E to students, faculty, staff, and campus visitors on the Ann Arbor and Dearborn campuses. Learn how the WiFi Upgrade Project team replaced more than 16,000 wireless access points (APs) in over 225 indoor and outdoor locations despite a global chip shortage and supply chain disruptions.