Category Archives: Projects & Services

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New research computing package supports data-intensive research

Information and Technology Services has launched a new package of supercomputing resources for researchers and PhD students on all U-M campuses: the U-M Research Computing Package, provided by ITS. The U-M Research Computing Package reduces the current rates for high performance computing and research storage services provided by ITS by an estimated 35-40 percent. The reduction in rates… Read More »

IT supports commencement activities

Commencement is always an exciting opportunity to celebrate the achievements of graduating U-M students. After the past year of extraordinary circumstances and unpredictable challenges, the Spring Commencement of 2021 was perhaps more meaningful than ever. To recognize the strength and perseverance graduating seniors displayed while finishing their degrees in the midst of the pandemic, Information and Technology Services… Read More »

UMTurk interface simplifies tasks, wins teaching innovation award

UMTurk, a new way to collect data online and in real time using Amazon Mechanical Turk, was developed in a partnership with faculty from the Department of Psychology and staff from LSA Technology Services.  UMTurk is a simple interface that allows instructors to set up new tasks in a matter of seconds. Amazon Mechanical Turk (AMT) is used… Read More »

New Resource Management Portal feature for Great Lakes HPC Clusters

Advanced Research Computing (ARC), a division of Information and Technology Services (ITS), has been developing a self-service tool called the Resource Management Portal (RMP) to give researchers and their delegates the ability to directly manage the IT research services they consume from ARC.  Customers who use the Great Lakes High-Performance Computing Clusters now have the ability to view… Read More »

ITS adds additional security to Virtual Sites with Duo

In January 2019, U-M made Duo two-factor authentication a requirement for logging into many U-M systems. Since then, Information and Technology Services (ITS) continues to add two-factor authentication to additional services to ensure that the university is securing our important digital resources. Beginning June 16, 2021, Virtual Sites, another ITS provided service, will be added to the list… Read More »

Library system overhaul happening in June

By | May 25, 2021

An upcoming overhaul of the platform that allows you to find, request, and borrow materials will be bringing some changes to library services and interfaces. The current technology, which is more than thirty years old, is out-of-sync with modern computing standards, and doesn’t meet the needs of a large collection that includes an expanding variety of materials and… Read More »

U-M retires BlueJeans videoconferencing service

One of the university’s original videoconferencing services, BlueJeans, was retired on May 1. Information and Technology Services (ITS) will continue to offer Zoom, Google Meet, and Microsoft Teams for all faculty, staff, and students to use at no cost. The U-M community uses videoconferencing services to facilitate everything from remote meetings to virtual classrooms, research collaborations to yoga… Read More »

University makes changes to U-M Zoom

The university will roll out three key changes to U-M Zoom on May 18, 2021. The changes are being implemented to improve security while ensuring that U-M Zoom continues to meet the needs of the U-M community.  Users of U-M Zoom are being notified of these changes on a rolling basis. It is important that users take action… Read More »

A year of Service Excellence: TeamDynamix helps improve customer service

Last spring, while the entire world was coming to terms with uncertain “new normals,” growing health concerns, and video conversations interrupted by home life, a project team in Information and Technology Services stayed stubbornly on track and under budget for its May 12, 2020, release date.

Call to Action: ITS Internship Program looking for project proposals

The ITS Summer Internship Program is looking for impactful projects for our 2021 cohort to invest in this summer! As we enter the seventh year of the program, interns have made a difference in many areas of ITS and the Michigan IT Community through cohort projects. Some examples from 2020 include: Counseling and Psychological Services (CAPS) website redesign… Read More »

Global research uses computing services to advance parenting and child development

Andrew Grogan-Kaylor, professor of Social Work, has spent the past 15 years studying the impact of physical discipline on children within the United States.  Working with a team of other researchers at the School of Social Work, co-led by professors Shawna Lee and Julie Ma, he recently expanded his research to include children from all over the world,… Read More »

Migrating from Box to Dropbox

Information and Technology Services is working closely with Box Retirement Unit Ambassadors to empower faculty, staff, and students to migrate their data from U-M Box to U-M Dropbox before December 1, 2021. Unit Ambassadors are collaborating with the Box Retirement Project team to ensure the university’s needs are met, and serving as a point of contact between ITS,… Read More »

New feature offered for the Resource Management Portal

Advanced Research Computing (ARC), a division of Information and Technology Services (ITS), has been developing a self-service tool called the Resource Management Portal (RMP) to give researchers and their delegates the ability to directly manage the IT research services they consume from ARC.  Turbo Research Storage customers now have the option to directly manage their own approved users. … Read More »

BlueJeans down to 800 users as U-M prepares for May 1 service retirement

This past fall, Information and Technology Services announced that U-M will retire BlueJeans effective May 1, 2021 due to a significant drop in use that began with the launch of Zoom last March. From the initial 16,000 users in April, there has been a notable drop to 800 BlueJeans users across all campuses.  “We’re very pleased that campus… Read More »

U-M rolls out new eco-friendly workstations

By | April 1, 2021

The Michigan IT Steerage Committee is happy to announce a new, high-end desktop workstation for use in both the academic and medical center environments across the university.  Introducing the Future Object-Oriented Laptop, a brand-new technology designed to be more “green”—sustainable, biodegradable, and using fewer heavy metals and less electricity to create and to operate—than contemporary workstations. Included in… Read More »