Tag Archives: videoconferencing

Requesting telecomm services just became easier

The ITS Infrastructure team successfully launched the new Service Request System (SRS) on Wednesday October 16, decommissioning the 16-year-old Online Service Center (OSC). The OSC used obsolete technology and had an outdated, non-intuitive web interface. It had also grown unreliable, experiencing routine outages, and had a high risk of permanent failure. The team set out to deliver a… Read More »

Skype for Business rolls out to Michigan Medicine

  In November, Skype for Business “dial-in conferencing” became available to all of Michigan Medicine as the organization’s primary business communication tool for audio/video conferencing. This feature enables users to set up or join an online conference directly through their Outlook calendars. Additional contact, support, and PIN information is included in meeting invites so users can now invite… Read More »

Videoconferencing improves liver disease care

U-M gastroenterologist Grace L. Su believes providing the option of videoconferencing for liver disease patients who are unable to make multiple office visits to specialists improves the provided care. Su and her team determined in a study that patients of primary care physicians who used video consultations with liver disease specialists had a 54 percent higher survival rate than… Read More »

Detroit Center adds streaming & videoconferencing capabilities

The Detroit Center recently added online streaming and videoconferencing capabilities to its facility. Streaming is done through Sony’s Playstation Vue service via MGuest connectivity. Playstation Vue replaces the center’s previous use of DirecTV, which had become problematic during inclement weather. We incorporate streaming with our digital signage boards and conference room computers for broadcasting live events. The center has also… Read More »

Microsoft Lync to be decommissioned Jan. 29

By | December 5, 2017

Since the university’s adoption of services such as Google’s G Suite and BlueJeans, the user base for Microsoft Lync, an instant messaging and conferencing tool, has been slowly declining. Because of this, the Ross School of Business, which has hosted and maintained the service for use by campus, will retire Microsoft Lync on January 29, 2018. Current users of… Read More »