ITS has announced a new option for connecting remotely: Zoom Videoconferencing. Training will be held March 19 with a recording to be published afterward.
In support of attending classes, events, and meetings virtually, ITS will host virtual BlueJeans training and drop-in sessions. Live sessions begin March 12 and continue through the month, with recordings to be published afterward.
BlueJeans will add closed captioning in February. Meeting participants will be able to switch on “automated” Closed Captions with a check box in Settings.
Don’t forget to download your meeting recordings within 90 days. Once deleted, there are no backups and they cannot be recovered. Per a new policy, BlueJeans Network no longer keeps recordings on record.
The ITS Infrastructure team successfully launched the new Service Request System (SRS) on Wednesday October 16, decommissioning the 16-year-old Online Service Center (OSC). The OSC used obsolete technology and had an outdated, non-intuitive web interface. It had also grown unreliable, experiencing routine outages, and had a high risk of permanent failure. The team set out to deliver a… Read More »
ITS and BlueJeans Network are bringing a new feature called to U-M’s preferred conferencing service. Breakout Sessions allows meeting moderators to create separate rooms and move participants in and out of them as needed.
U-M held almost a quarter of a million BlueJeans meetings in 12 months—about 37% more than the previous fiscal year. There were also over 900,000 people using the service.
After months of using BlueJeans to stay connected, virtual exchange students in the M²GATE program finally got to meet in real life.
Two new versions of the BlueJeans desktop app were recently released on MiWorkspace-supported devices, bringing the current version up to 2.10. Here’s a summary of changes.
In November, Skype for Business “dial-in conferencing” became available to all of Michigan Medicine as the organization’s primary business communication tool for audio/video conferencing. This feature enables users to set up or join an online conference directly through their Outlook calendars. Additional contact, support, and PIN information is included in meeting invites so users can now invite… Read More »
BlueJeans’ updated desktop app is designed for speed and simplicity. A visual refresh brings an interface that is modern and intuitive.
New data about U-M’s use of BlueJeans cloud-based conferencing service illustrates impressive growth year-over-year.
U-M gastroenterologist Grace L. Su believes providing the option of videoconferencing for liver disease patients who are unable to make multiple office visits to specialists improves the provided care. Su and her team determined in a study that patients of primary care physicians who used video consultations with liver disease specialists had a 54 percent higher survival rate than… Read More »
BlueJeans meetings can now accommodate up to 150 connected devices. ITS also negotiated continued access to BlueJeans Events (formerly Primetime) at no extra cost.
U-M Library and ITS have devised a model of excellence for conference room AV. The new option contributes to the thriving AV Technology Community of Practice created by Michigan IT staff.
The William Davidson Institute has created a “virtual exchange” of young people across cultures and continents in an eight-week challenge of social entrepreneurship.
The Detroit Center recently added online streaming and videoconferencing capabilities to its facility. Streaming is done through Sony’s Playstation Vue service via MGuest connectivity. Playstation Vue replaces the center’s previous use of DirecTV, which had become problematic during inclement weather. We incorporate streaming with our digital signage boards and conference room computers for broadcasting live events. The center has also… Read More »
Since the university’s adoption of services such as Google’s G Suite and BlueJeans, the user base for Microsoft Lync, an instant messaging and conferencing tool, has been slowly declining. Because of this, the Ross School of Business, which has hosted and maintained the service for use by campus, will retire Microsoft Lync on January 29, 2018. Current users of… Read More »
Ethiopia. It’s a country with limited bandwidth and just a single internet service provider—the government. But don’t count it out for videoconferencing.
Since BlueJeans was introduced to the U-M community in 2014, campus has found creative ways to use the service to connect users anywhere, anytime, and from almost any device.