U-M’s Alumni Association has improved its LEAD Scholarship Application process by integrating Salesforce. The new system streamlined the award process, reducing overhead and improving efficiency. The LEAD program processed over 1400 applications, and more than 80 scholarships were offered for the upcoming academic year.
In 2019, leadership from the Salesforce Recruitment Org, which included several schools, approached the ITS Salesforce Center of Excellence (SFCOE) and Student Life Technology Solutions (SLTS) to discuss merging the Salesforce Recruitment Org with Student Life’s Student Org. Conversations took place at both the leadership and technical levels, leading to the conclusion that merging the two Salesforce orgs… Read More »
The project began with a vision to create a scalable digital infrastructure where all U-M schools, colleges, and units can post volunteer opportunities for alumni, friends, and fans to explore.
With COVID-19 and working from home upon the university community, leadership at UM-Dearborn identified the need to move the paper-based process for grade corrections known as Grade Change into an electronic format. There was an additional pressure: the “busy season” for grade changes was just a few weeks away. Salesforce was chosen as the solution—it was already in use,… Read More »