Kimberly Jacobson, ITS PMO

Kimberly is an intermediate project manager with the ITS Project Management Office. You can reach her at

Author Archives: Kimberly Jacobson, ITS PMO

Document Imaging system upgrade scheduled for June 21

The ITS Document Imaging System (also known as Perceptive Content, WebNow, ImageNow, or ROI) will be unavailable during an upgrade from Friday, June 21, at 6 p.m. through Monday, June 24, at 6 a.m. The upgrade will eliminate most browser and Java incompatibility issues, including those with Mac operating systems. During the upgrade window, you will not be… Read More »

Document Imaging System upgrade coming in summer 2019

By | December 6, 2018

ITS is planning to upgrade the Document Imaging System in June or July of 2019. This upgrade will increase customer service and support to system users by expanding browser accessibility and increasing system stability. Web-based access will have an updated look and feel. More details will be shared in the coming months.   The Document Imaging System is an enterprise… Read More »