Recently, Information and Technology Services announced its vision for a data-informed decision making ecosystem at U-M, which aspires for “U-M to be an empowered community of data consumers who have on-demand, role-based access to enterprise data.” To align its resources and expertise to ensure ITS is successful in this effort, Database Administration Services (DBA) moved from the Infrastructure… Read More »
The ITS Information Quest team is offering full-day trainings for Business Objects and Tableau. From beginning “how-to’s” to intermediate and advanced functionality, IQ can help you get the most out of these reporting tools. All classes are from 8-4 p.m. at Arbor Lakes. For either training, you are required to bring a laptop. For the Business Objects training… Read More »
Information Quest and the Office of Budget and Planning have partnered and launched two new dashboards this fiscal year: University Metrics and Michigan Metrics.
IQ recently launched a pilot of Data Concierge, an ITS service that delivers administrative and learning management data in a consistent, timely, and secure manner. Previously, requests for administrative data sometimes took months to fulfill, and requesters were not always kept informed of progress. Data Concierge aims to create a one-stop shop for university data needs. Requests for administrative… Read More »
The Higher Education Data Warehouse (HEDW) selected Information Quest (IQ) to host their April 2019 Conference in Ann Arbor. “This is a huge honor and will allow us to showcase the University of Michigan and our work here in IQ,” said Shelly Turner, application developer lead for IQ who will also serve on the HEDW board from 2017… Read More »
The Data Concierge initiative has completed the design of data request processes and the initial supporting ServiceLink configuration. These steps will enable the flow of data requests through the ITS support services system and reporting on key service indicators such as data request volume, origin, and resolution time. Currently, requests for administrative data are routed through various channels… Read More »