Tag Archives: IQ

IQ launches Data Concierge pilot

IQ recently launched a pilot of Data Concierge, an ITS service that delivers administrative and learning management data in a consistent, timely, and secure manner. Previously, requests for administrative data sometimes took months to fulfill, and requesters were not always kept informed of progress. Data Concierge aims to create a one-stop shop for university data needs. Requests for administrative… Read More »

IQ to host data conference

By | December 15, 2016

The Higher Education Data Warehouse (HEDW) selected Information Quest (IQ) to host their April 2019 Conference in Ann Arbor. “This is a huge honor and will allow us to showcase the University of Michigan and our work here in IQ,” said Shelly Turner, application developer lead for IQ who will also serve on the HEDW board from 2017… Read More »

Data Concierge completes design process

The Data Concierge initiative has completed the design of data request processes and the initial supporting ServiceLink configuration. These steps will enable the flow of data requests through the ITS support services system and reporting on key service indicators such as data request volume, origin, and resolution time. Currently, requests for administrative data are routed through various channels… Read More »