Heather Kipp, HITS Communications

Heather Kipp, HITS Communications

Heather is a brand/product analyst lead within the Michigan Medicine Office of the CIO. You can contact her at hengeshl@umich.edu.

Author Archives: Heather Kipp, HITS Communications

Michigan Medicine awarded $440,000 for health IT contributions

By | May 7, 2018
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Doctor at computer

Michigan Medicine received $440,000 in invoice credit from its electronic health record vendor for taking steps to support continuous improvements in patient outcomes, quality of care, workflow efficiency, and financial performance. Epic recently awarded Michigan Medicine with Magna Cum Laude status in its Honor Roll Program. The recognition program is based on achieving continuous improvements in patient outcomes,… Read More »

Erin Dietrich joins HITS as senior director for Research Applications & Advanced Computing

By | April 24, 2018
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ERIN DIETRICH

  Erin Dietrich joined Health Information Technology & Services (HITS) as the new senior director for Research Applications & Advanced Computing in March. As a member of the HITS senior team, Erin provides leadership for operational coordination and strategic guidance of the information technologies and services that support the research mission of Michigan Medicine. She works with U-M… Read More »

Barcode scanning eliminates breast milk misadministration

By | February 12, 2018
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Woman in sanitary scrubs arranging bottles in a refrigeration unit.

Thanks in part to a barcoding system developed by Health Information Technology & Services, C.S. Mott Children’s and Von Voigtlander Women’s Hospital (C&W) virtually eliminated the misadministration of breast milk to infants in their care. C&W is home to the first 24/7 formula and breast milk preparation room in a pediatric hospital nationwide. Opened in 2011, the Milk… Read More »

EHR prompts improve chronic disease management and preventive care

By | January 15, 2018
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A male doctor stands at a computer

Something exciting is happening at Michigan Medicine. And U-M patients are benefiting. In recent months, the screening rate for depression symptoms in patients who had diagnosis of depression in last 12 months rose from 10 percent to nearly 70 percent. The rate of lung cancer screenings in smokers doubled. And the hepatitis C screening rate improved fivefold among… Read More »

Our nurses know: Technology

By | January 10, 2018
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Karen Hollingsworth

Karen Hollingsworth, R.N., M.S., CPHIMS, was recently interviewed by Michigan Medicine Headlines about her progression from nursing to IT. The Health Information Technology & Services (HITS) senior director began her career as a staff nurse — a position that exposed her to informatics and electronic health records. The emphasis on technology made it easy for Hollingsworth to transition… Read More »

Michigan Medicine to receive $2.5M for sharing health data electronically

By | January 8, 2018
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Physicians reviewing Xrays

Michigan Medicine will receive approximately $2.5 million for completing a statewide incentive program to improve patient safety, enhance data integrity, and reduce workflow. The program, Common Key Service (CKS), provides a consistent and reliable way to match patients with their electronic health data across multiple healthcare settings by assigning a unique identifier for every patient in the state… Read More »

As Michigan Medicine grows, so does the need for technology

By | November 30, 2017
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A rack of networked machines are pictured in a communications closet

The first thing you notice when entering West Ann Arbor-Parkland Plaza health center might be the welcome desk, floor-to-ceiling windows, or charming artwork. It probably isn’t the WiFi access points, label printers, or network cables. Randy Smith, a network architect with Health Information Technology & Services (HITS), knows how integral that technology is to the health center’s day-to-day… Read More »

Adapting technology to enhance Michigan Medicine’s mission: Q&A with Ranjit Aiyagari, MD

By | September 26, 2017
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Ranjit Aiyagari, MD

Ranjit Aiyagari, M.D. was recently named chief medical information officer for Michigan Medicine. Aiyagari oversees the Office of Clinical Informatics and works closely with the organization’s chief information and chief clinical officers to bridge the gap between provider-facing technology systems and the strategic goals of the clinical enterprise. Aiyagari recently discussed his role and how it differs from —… Read More »

Want to improve cross-team collaboration?

By | September 18, 2017
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Rowing team in sync

Cross-team collaboration is essential — uniting experts from a variety of teams and departments leads to deeper insights, fresher perspectives, and faster innovations. Open to all Michigan IT community members, two upcoming workshops share helpful tools and techniques to improve collaboration: Competing Values in the Workplace (HITS 1000) This workshop explores how the interplay among our competing values… Read More »

HITS celebrates one year anniversary; publishes Year in Review

By | September 11, 2017
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Physicians at computers

This month marks one year since Health Information Technology & Services formed. To celebrate its first anniversary, HITS published a Year in Review, which highlights the organization’s major accomplishments, measures the breadth and impact of Health IT, and introduces inspiring staff who play a key role in advancing the mission of Michigan Medicine through technology. “Over the last… Read More »

Michigan Medicine CIO looks back in time for answers to today’s dilemmas

By | August 28, 2017
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Andrew Rosenberg, MD

A majority of U.S. hospitals and health systems implemented electronic health records (EHR) over the last decade, thanks in large part to federal government incentive programs. But not everyone is happy about it. According to a 2016 Survey by Deloitte, seven out of 10 U.S. physicians believe EHRs reduce their  productivity. In a talk titled, “Solving the EHR Productivity… Read More »

Michigan Medicine wins ‘Most Wired’ award

By | July 11, 2017
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For the third consecutive year, Michigan Medicine has been named one of the nation’s “Most Wired” health systems by Hospitals & Health Networks magazine, a publication of the American Hospital Association. The award recognizes hospitals and health systems that excel in using information technology to advance patient care and population health, protect the privacy and security of patient… Read More »

HITS improves its online presence

By | July 5, 2017
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screenshot of new HITS site

Health Information Technology & Services (HITS) launched a new website. The new site provides essential information regarding the many products and services HITS provides, along with search options and intuitive navigation designed to make finding this information quicker and easier. It also links to an improved HITS Knowledgebase. This is an important next step in the unification of MCIT and… Read More »

HITS volunteers upgrade tech at Ronald McDonald House

By | July 5, 2017
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Ronald McDonald House logo

  Over the past three years, a group of volunteers from Health Information Technology & Services (HITS) has completely upgraded all technology services at the Ronald McDonald House of Ann Arbor, a valuable resource for thousands of families with children requiring critical and essential medical care. Many HITS staff members generously donated their time and skills to make… Read More »

HITS hosts successful electronic health records conference

By | May 24, 2017
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Nearly 350 health care IT professionals from 11 different health systems recently gathered in Ann Arbor to share ideas and knowledge to improve patient care. The EHR Michigan User Group, or eMUG, is a collection of health systems in Michigan that use Epic electronic health records software. The 2017 eMUG conference was hosted by Michigan Medicine Health Information Technology &… Read More »

HITS professional development series open to Michigan IT community

By | May 18, 2017
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Health Information Technology & Services (HITS) is offering two workshops in June. They are open to anyone in the Michigan IT community. Competing Values in the Workplace This workshop introduces the HITS model of customer experience. It offers more than simple platitudes regarding customer service – focusing on practical skills and techniques combined with processes used to intentionally… Read More »