This month marks a special milestone: three years since Health Information Technology & Services formed. To commemorate the anniversary, HITS published a Year in Review, an interactive website highlighting some of the organization’s major accomplishments and inspiring staff. “As we look back at the past year with pride, I want to thank our staff for their enthusiasm, support, and dedication,”… Read More »

During a recent panel discussion, “Delivering a Patient Experience Across the Continuum of Care,” Barbara Rotondo, a Senior Manager in Solutions Consulting at ServiceNow, sat down with Erik Zempel, HITS Director of Performance and Improvement Management and Michael Warden, HITS Senior Director of Service Management, to gather insights on the connection between technology and the customer experience. Read… Read More »

Amanda Sedlik, MSHI, BSN, RN became the new senior director for Clinical & Operational Applications in May. The previous interim senior director, Carleen Penoza, was recently named Michigan Medicine’s Chief Informatics Nursing Officer. Amanda is a registered nurse with vast experience in electronic medical record (EMR) go-lives, readiness, and optimization at hospitals and health systems across the country. She most… Read More »