What exactly is “virtual care?”
Perhaps you envision someone sitting at home on the couch, clutching a box of tissues in one hand and FaceTime/Skype chatting with their doctor in the other? Or a parent on the phone with the pediatrician’s office, hoping to find out why their child’s fever isn’t responding to over-the-counter medications?
Although these are good guesses (with some truth in both depictions), those scenarios don’t cover the majority of what “virtual care” encompasses at Michigan Medicine.
“Virtual Care is the remote delivery of health care services and clinical information using telecommunications technology such as telephones, computers, email, webcams and mobile devices,” said Larry An, M.D., associate professor of internal medicine and medical director of the Michigan Medicine Virtual Care Program.