Category Archives: Projects & Services

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New no-cost research computing allocations are now available

The University of Michigan Research Computing Package (UMRCP), provided by Information and Technology Services, is an investment into the U-M research community via simple, dependable access to several ITS-provided high-performance computing clusters and data storage resources.  University researchers now have access to a base allocation for 80,000 CPU hours of high-performance computing and research storage services (including 10… Read More »

NameCoach pronunciation tool now available in Canvas

NameCoach is a tool that allows students and faculty to create an audio recording to help peers better pronounce their names within officially-provisioned Canvas courses. Provided by Information and Technology Services (ITS), NameCoach is now available on all campuses (Ann Arbor, Dearborn, Flint, and Michigan Medicine) to support inclusive teaching and learning.  The tool has two parts: NameCoach… Read More »

U-M receives Esri’s 2021 award for Geographic Information System

By | August 11, 2021

At this past July’s annual Esri User Conference, the University of Michigan was recognized with the prestigious President’s Award for being a model for the higher education community in how to become a true geospatial university. Receiving the award on behalf of the university, in front of a virtual audience of over 60,000, Peter Knoop, a senior programmer/analyst… Read More »

Simplified placement exams save time by going digital

An innovation born out of necessity during the pandemic has led Information and Technology Services, the LSA Language Resource Center and the Registrar’s Office to address an ongoing challenge with language placement exams: time. The teams partnered to move four placement exams — German, Chinese, Italian and Latin — to an online format in Canvas. This sped up… Read More »

New research computing package supports data-intensive research

Information and Technology Services has launched a new package of supercomputing resources for researchers and PhD students on all U-M campuses: the U-M Research Computing Package, provided by ITS. The U-M Research Computing Package reduces the current rates for high performance computing and research storage services provided by ITS by an estimated 35-40 percent. The reduction in rates… Read More »

IT supports commencement activities

Commencement is always an exciting opportunity to celebrate the achievements of graduating U-M students. After the past year of extraordinary circumstances and unpredictable challenges, the Spring Commencement of 2021 was perhaps more meaningful than ever. To recognize the strength and perseverance graduating seniors displayed while finishing their degrees in the midst of the pandemic, Information and Technology Services… Read More »

UMTurk interface simplifies tasks, wins teaching innovation award

UMTurk, a new way to collect data online and in real time using Amazon Mechanical Turk, was developed in a partnership with faculty from the Department of Psychology and staff from LSA Technology Services.  UMTurk is a simple interface that allows instructors to set up new tasks in a matter of seconds. Amazon Mechanical Turk (AMT) is used… Read More »

New Resource Management Portal feature for Great Lakes HPC Clusters

Advanced Research Computing (ARC), a division of Information and Technology Services (ITS), has been developing a self-service tool called the Resource Management Portal (RMP) to give researchers and their delegates the ability to directly manage the IT research services they consume from ARC.  Customers who use the Great Lakes High-Performance Computing Clusters now have the ability to view… Read More »

The Box to Dropbox migrations begin in June

The U-M Box to U-M Dropbox migrations are beginning in June and will continue throughout the spring and summer on a rolling basis. Faculty and staff will be notified by the Unit Ambassador associated with their school, college, or unit as to when they can begin using the self-service migration tool, which has been designed to make the… Read More »

ITS adds additional security to Virtual Sites with Duo

In January 2019, U-M made Duo two-factor authentication a requirement for logging into many U-M systems. Since then, Information and Technology Services (ITS) continues to add two-factor authentication to additional services to ensure that the university is securing our important digital resources. Beginning June 16, 2021, Virtual Sites, another ITS provided service, will be added to the list… Read More »

Library system overhaul happening in June

By | May 25, 2021

An upcoming overhaul of the platform that allows you to find, request, and borrow materials will be bringing some changes to library services and interfaces. The current technology, which is more than thirty years old, is out-of-sync with modern computing standards, and doesn’t meet the needs of a large collection that includes an expanding variety of materials and… Read More »

U-M retires BlueJeans videoconferencing service

One of the university’s original videoconferencing services, BlueJeans, was retired on May 1. Information and Technology Services (ITS) will continue to offer Zoom, Google Meet, and Microsoft Teams for all faculty, staff, and students to use at no cost. The U-M community uses videoconferencing services to facilitate everything from remote meetings to virtual classrooms, research collaborations to yoga… Read More »

University makes changes to U-M Zoom

The university will roll out three key changes to U-M Zoom on May 18, 2021. The changes are being implemented to improve security while ensuring that U-M Zoom continues to meet the needs of the U-M community.  Users of U-M Zoom are being notified of these changes on a rolling basis. It is important that users take action… Read More »

A year of Service Excellence: TeamDynamix helps improve customer service

Last spring, while the entire world was coming to terms with uncertain “new normals,” growing health concerns, and video conversations interrupted by home life, a project team in Information and Technology Services stayed stubbornly on track and under budget for its May 12, 2020, release date.

Call to Action: ITS Internship Program looking for project proposals

The ITS Summer Internship Program is looking for impactful projects for our 2021 cohort to invest in this summer! As we enter the seventh year of the program, interns have made a difference in many areas of ITS and the Michigan IT Community through cohort projects. Some examples from 2020 include: Counseling and Psychological Services (CAPS) website redesign… Read More »