MRequest (FootPrints) has retired. The service was launched over 18 years ago as a low-cost ticketing and customer-service solution. While it saw substantial use on campus, the service had been working with decreased functionality, obsolete code-base, lack of vendor support, and costly U-M customizations. As of late 2020, MRequest (FootPrints) was still in use by more than 20… Read More »
Request (FootPrints) is on track to retire in about one month. As of Nov. 2, over 94 percent of all workspaces have been retired or deactivated, and the majority of remaining units will complete migrations by Nov. 15.
MRequest (FootPrints), a web-based service for the tracking and management of customer support, is on track to retire in three months. As of Sept. 3, 85 percent of all workstations have been retired or deactivated, and the majority of the remaining units will complete migrations in November. There are a few key dates remaining in the retirement schedule:… Read More »
MRequest (FootPrints) is on track to retire on December 17, 2021. Through close coordination with MRequest (FootPrints) workspace owners and administrators, 75% of all workspaces have been retired or deactivated, as of May 17.
MRequest (FootPrints) is on-schedule to retire on December 17, 2021. For the past 18 years, it has offered web-based service tracking and management of customer support and other tasks. The retirement team has been actively partnering with units to determine solutions and, assisting in the creation of migration plans, including archiving data in Dropbox at U-M when needed.… Read More »
MRequest (FootPrints) is a web-based service that allows central tracking and management of customer support and other issues. It is slated to retire on December 17, 2021. More than 20 U-M schools, colleges, and major administrative units use the service. While primarily used by campus IT departments, campus units have discovered other uses for MRequest (FootPrints) as well. For… Read More »