Beginning this fall, all students on the Ann Arbor, Dearborn, and Flint campuses are being encouraged to turn on Duo two-factor authentication by January 29. Faculty, staff, student employees, and sponsored affiliates across U-M voluntarily turned on two-factor authentication by this past January with the support of ITS and the overall Michigan IT community. Over 50% of the… Read More »
Although many features of Sites computer labs are responsive to the needs of disabled students, there are some types of accommodations that can best be provided from a customized location. This location is the James Edward Knox Adaptive Technology Computing Site, commonly known as the Knox Center, which completed its move to the second floor of the Shapiro… Read More »
On October 12, ServiceNow will undergo an upgrade to the newest version, New York. This release will add features and enhancements that will impact many users of ServiceNow, including small improvements across the platform. Over the coming weeks ITS will keep users updated about the upgrade and provide information about what parts of the release are compatible with… Read More »
Sometimes timing is everything! This was the case when Student Life partnered with Information and Technology Services (ITS) on a data mapping proof-of-concept for its “Where is our Data?” initiative. Back in April, a story in Michigan IT News updated the U-M community about the effort to better understand where our institutional data lives within ITS systems, how… Read More »
A year ago, LSA formed LSA Technology Services to: Provide faculty, students, and staff easier access to service and support. Enhance existing services and provide new services that meet college needs. Offer more opportunities to improve LSA Technology Services staff skills and support professional advancement and development. As part of that effort, we recently revised and relaunched our… Read More »
Before Michigan Medicine began its Windows 10 upgrade, the medical center announced the impending project to staff. HITS didn’t want anyone to be surprised. Once word spread, HITS educated employees about the process. The IT staff scheduled meetings with departments, indicated how many devices would be affected, went over schedules and explained what to expect. “As we do more rollouts, the process has gotten… Read More »
Information and Technology Services is happy to announce that ARC-TS is rolling out the Great Lakes high-performance computing cluster. It is now available for general access to the university community. Until the migration from Flux is complete on November 25, 2019, there will be no charge for using the Great Lakes HPC cluster. Every current Flux user can… Read More »
U-M held almost a quarter of a million BlueJeans meetings in 12 months—about 37% more than the previous fiscal year. There were also over 900,000 people using the service.
U-M Alumni Association recently launched Alumni Online Communities, an engagement platform where alumni can reconnect through an all-alumni directory and form community groups based on popular topics of interest.
The ITS Production Freeze webpage has been updated with changes to their Production Freeze guidelines and schedule. The website should be used as a tool in planning for any change to ITS systems.
First-year medical student Jacob Lowy has moderate-to-severe hearing loss in his right ear. Working together, HITS, ITS, and other units on campus leveraged IT that has transformed his experience—including adding captions to lecture videos and setting up realtime captioning (CART) during lectures. Lowy realizes that when something isn’t visible, it’s not always easy to understand. This often happens… Read More »
Electronic health records are crucial to the daily functioning of the School of Dentistry. So, when the school reached out to ITS for help with a system upgrade, both teams knew it was a mission-critical project.
LSA Technology Services continues to evolve in how it provides integrated solutions and technology services to faculty, staff, and students. On July 1, the organization was restructured to better achieve its strategic goals. As part of that effort, LSA CIO Cathy Curley announced a new leadership team: Mark Bacon, Operational Effectiveness Pat Belden, Web and Application Development Services Monika… Read More »
The new ITS Container Service – a foundational technology for modernizing ITS teaching and learning, web hosting, and other services – has officially arrived. This offering provides the university with a high availability, secure environment for hosting containerized applications and services. Containerization is a virtualization method offering several benefits over bare metal and virtual machines. As environments are… Read More »
Watch this video that showcases a new set of Guiding Principles for Accessibility that ITS published to ensure that people with disabilities enjoy the services it offers to campus.
Despite some last-minute challenges and unexpected bumps in the road, ITS Collaboration Services has successfully launched the new Microsoft 365 platform, completing a process that began over six months ago. U-M’s re-negotiated licensing agreement with Microsoft will provide an expanded set of tools and services to faculty, staff, and students, including both online and desktop versions of the… Read More »
ITS began implementing components of a greatly enhanced network security threat detection and mitigation system in late June. This approach combines cutting edge technologies, open source tools, and U-M’s MITN threat intelligence framework to provide a security solution that scales across U-M networks. It will allow ITS to: Detect and mitigate network threats across more U-M networks. Extend… Read More »
At the beginning of this year, UM-Flint ITS began the process of migrating the campus to Google G Suite for Education from Microsoft Exchange/Outlook email and calendar services. Currently, all students and a majority of faculty and staff have been successfully migrated to Google. Remaining departments will continue to migrate up to the end of July. ITS moved… Read More »
ITS is retiring Adobe CS6 products from its services (Campus Computing Sites, UMichITAM, and MiWorkspace) by August 1 and recommends units transition to the Adobe Enterprise Term License Agreement (ETLA) or Value Incentive Program (VIP).
ITS has announced that, effective immediately, users of Adobe Acrobat or Adobe Creative Cloud 2019 must sign in with an Adobe/Enterprise ID to use Adobe software purchased through ITS.