Finding the right storage option just got easier thanks to a new Data Storage Finder developed by ITS. The tool helps individuals browse and compare available storage and backup options based on the type of data that will be stored, how it will be accessed and shared, and other features. The Data Storage Finder was developed in collaboration… Read More »
ITS Teaching & Learning is hosting a series of live Canvas workshops called “Teaching Online with Canvas Workshops: From Good to Great.” Sessions are held daily at noon. Topics will change based on need and interest. Please share this information with faculty and staff in your units who might be interested. Visit the Canvas training page to register. All sessions are… Read More »
Google has announced they will integrate Google Meet into Gmail, making it easier to create a session and stay connected right from your inbox. This feature is currently only available in Gmail on the web but is coming soon to the Gmail mobile app. According to Google, this feature should begin showing up in U-M Google on April 30 and… Read More »
When you share files or folders from Google Drive or Box, you can control the level of permissions granted to others. The U-M Collaboration Services team recommends using caution when you choose permissions for your files and folders to ensure the privacy and security of university data. This is especially true when collaborating with people outside of U-M.… Read More »
As U-M has shifted to offering classes, programs, and events in alternative and virtual formats, Michigan IT has risen to the challenge by enabling and supporting the most cutting-edge conferencing services available.
Cross-campus network infrastructure teams have been working together to activate MWireless as the primary wireless network at UM-Dearborn, effective April 1.
We all know that two-factor authentication (2FA) adds an extra layer of security to computer systems, applications, networks, and servers. It combines something you know, like a password or PIN, and something you have, like your 2FA token (either a physical item or a smartphone app). Well, if two-factor is good, then three-factor must be better! U-M has… Read More »
If organizations are learning one thing in this time of coronavirus, it’s that necessity remains the mother of not just invention but also innovation. U-M’s Mary A. Rackham Institute (MARI) has been quick to adopt technological tools amidst coronavirus chaos. MARI, an organization that provides mental health, testing, and language and literacy services to the U-M community as… Read More »
In a matter of days, the coronavirus forced everything to change at the University of Michigan. To promote public safety and to “flatten the curve,” the university determined all courses needed to move online for the remainder of the semester, and faculty had two working days to make that happen. The response from faculty, students, and staff was… Read More »
As the U-M community adjusts to the COVID-19 pandemic, many people are working from home and connecting online with colleagues, often for the first time. Information and Technology Services (ITS) responded with urgency to help students, faculty, and staff host lectures, access university resources, collaborate with colleagues, and continue to support the university from home. Strong networks In… Read More »
At the beginning of March, Google announced they would extend temporary access to some premium Hangouts Meet features until July 1, 2020. These features are now available within the U-M domain: Increased participant limit of 250 participants per video call Livestream a video call (up to 100,000 viewers) Record a video call Important: U-M Google is not HIPAA-compliant. Review the Sensitive Data Guide for types of data permitted… Read More »
To better accommodate the need for team-based chat and collaboration, Google Hangouts Chat is now available for use at U-M. Hangouts Chat is a G Suite for Education core service. It is free and covered under U-M’s agreement with Google and also can be used for certain kinds of sensitive data. It should not be used for protected… Read More »
ITS has announced a new option for connecting remotely: Zoom Videoconferencing. Training will be held March 19 with a recording to be published afterward.
The university recently entered into an agreement with Adobe that provides all faculty, staff and students on the Ann Arbor, Dearborn and Flint campuses and at Michigan Medicine with access to Adobe Creative Cloud apps. The agreement advances an ITS initiative that is based on a desire to build partnerships that would benefit the entire university community. Previously,… Read More »
In support of attending classes, events, and meetings virtually, ITS will host virtual BlueJeans training and drop-in sessions. Live sessions begin March 12 and continue through the month, with recordings to be published afterward.
You have probably heard that the University of Michigan was selected to host the second of three 2020 Presidential Debates. The event will take place on the Ann Arbor campus on October 15, 2020, and will be staged largely on the university’s athletics campus, with Crisler Center as the main stage. In addition to the Crisler Center, other… Read More »
In 2013, ITS adopted ServiceNow as part of a multi-phase initiative to provide consistent and effective IT service management (ITSM). Since then, ITS has been steadily raising its level of service excellence by establishing several ITSM processes and customizing ServiceNow to meet service management needs. But there was still room for growth and improvement. User-centric, laser-focused customer service… Read More »
The campus institution that began with a computer truck load sale in 1987 will mark a major milestone this spring. When the Computer Showcase returns home to a brand new Michigan Union store space in April, they will adopt a new name: Tech Shop. When the first brick-and-mortar location opened in 1988, Computer Showcase only offered consulting and… Read More »
What does it take to connect the #1 public research university in the U.S. to the rest of the world? The answer is a powerful network, that allows faculty, students, staff, and researchers on the U-M Ann Arbor campus to reach and share enormous amounts of information with their partners around the world. The data network is the… Read More »
To better meet the needs of Michigan Medicine customers, Health Information Technology and Services (HITS) has been working hard to replace devices, upgrade technology, and improve services. Here’s a wrap-up.