Open OnDemand (OOD) is a tool that brings to researchers and students the power of Great Lakes, the university’s flagship open-science, high-performance, computing cluster. Open OnDemand is a way for researchers and students to use a web interface to access the Advanced Research Computing – Technology Services (ARC-TS) Great Lakes and Lighthouse High-Performance Computing (HPC) resources. Because users… Read More »
The Michigan Institute for Data Science (MIDAS) and Information and Technology Services (ITS) have partnered with Microsoft Azure to offer cloud computing credits to U-M faculty members for both research and teaching projects. Research. Submit proposals for research projects in any discipline that fit one of the following categories: The research project is new and can take advantage of… Read More »
Visitors to Wolverine Access experienced a new gateway to university systems and resources beginning September 27. The new Wolverine Access makes it easier to find and “bookmark” frequently-used tools and resources within the U-M digital universe, has a mobile-friendly design that is easy to use on all devices, and is built on a more modern and secure platform… Read More »
After supporting the move of students, faculty, and staff to remote learning and working, Ross IT developed plans for a “public health-informed” return to campus for the fall semester. Ross IT engaged with the Ross community to prepare how to transform the classrooms to meet the hybrid academic requirements. The approach involved three principles for design: consistent, standardized,… Read More »
Supporting student motivation and self-regulation through online tools has become more important than ever with the shift to remote learning for fall, and My Learning Analytics (MyLA) is ready to help. Designed by U-M faculty Stephanie Teasley and Matt Kay from the School of Information and Stuart Karabenick from the School of Education, in collaboration with Information and… Read More »
As summer wound down, campus got ready for the fall semester at UM-Dearborn. An Emergency Operations Center directive necessitated restricting campus access to only those students with an on campus class—around 15% of our schedule. To do this efficiently and minimize health risks by reducing time standing in line, we turned to technology. Our reporting tool, WebFocus, produces… Read More »
In this time when so many of us are working and studying remotely, we are increasingly reliant on our home internet service and the WiFi networks within our homes. ITS Network teams, Neighborhood IT, and campus IT partners developed a set of resources to help members of our community improve their home networking experience.
In spring 2020, ITS deployed Zoom videoconferencing to campus and later added large event support, captioning, and PHI-compliant Zoom for Health. Since then, adoption of Zoom has grown exponentially, while the use of BlueJeans has fallen significantly. Additionally, Google Meet and Microsoft Teams are available as part of the U-M academic collaboration suite at no additional cost and… Read More »
For ITS Infrastructure teams the Labor Day weekend was not a holiday — they were working down to the wire, fighting through bad weather in Ann Arbor to complete work on North Campus to complete a much needed network upgrade to Northwoods IV & V whose apartments are home to many U-M graduate students and their families. This… Read More »
Dependence on the U-M Network has always been strong, but this term it will be used in locations, and ways not seen before. With COVID-19 concerns at a high level, the university has come up with creative ideas to assist our faculty and students, and decrease density in buildings, by creating new outdoor spaces for students to work… Read More »
The pandemic has created new and unique challenges for students. To support a culture of caring and to create safe computing options, ITS developed a new laptop loaner program called “Sites @ Home.” The program provides the best that ITS has to offer: Campus Computing Sites with access to specialized software, a Windows PC, and computers with higher… Read More »
As the next step in a public health informed return to service, Tech Shop now offers at-the-door pickup for online orders, in addition to a variety of shipping options. Online orders can be placed at techshop.umich.edu. This service will be available by appointment at the Michigan Union location. Service hours are 9 a.m. – 6 p.m., Monday through… Read More »
Make your U-M Gmail even more secure Information and Technology Services (ITS) is happy to announce that effective immediately, students, staff, and faculty have access to a new email security tool — Virtru. (Note: Michigan Medicine provides a similar capability for their email service). With Virtru, you can send end-to-end encrypted email to any address, prevent a forwarded email… Read More »
Since August 2019, Advanced Research Computing – Technology Services (ARC-TS), a division of ITS, has been developing a tool that would give researchers and their delegates the ability to directly manage the IT research services they consume from ARC-TS, such as user access and usage stats. The ARC-TS Resource Management Portal (RMP) beta tool is now available for… Read More »
The University of Michigan recently launched the accessible, mobile-friendly website ResponsiBLUE (responsiblue.umich.edu) to help keep university community members healthy and reduce the spread of COVID-19. A downloadable mobile app for both Android and Apple platforms is in development and will be available soon. All faculty, staff and students entering U-M buildings are required to use ResponsiBLUE to meet… Read More »
Previously targeted to retire at the end of the year, the campus contract for ServiceNow, an IT service management tool, will end early on September 30 to avoid significant licensing costs.
A more secure and user-friendly version of Procurement Services’ Quote-to-Order (QTO) System is now available for the university community. The QTO System allows university employees to, among other things, easily and conveniently obtain estimates—and place orders—from multiple strategic suppliers for a variety of products and services, including printing/mailing, web design, and IT temp staffing. The security enhancements to… Read More »
A key ITS area of focus is “to work as one ITS team to improve the way we serve the U-M campus.” This has the potential for significant impact. A recent dialogue between the digital accessibility and collaboration teams is an outstanding example of how ITS can benefit users far beyond our campus. Like many vendors of cloud-based… Read More »
In summer 2019, LSA Technology Services began investigating work management platforms (ticketing systems) as a way to enhance the customer experience. The LSA Technology Services team placed a high priority on increasing collaboration both internally and externally as they evaluated tools, vendors, and software solutions. The team sought out departmental partners across the college and worked with Information… Read More »
In June 2020, Information and Technology Services (ITS) announced an agreement to offer Dropbox at U-M—a cloud file storage option that provides automatic back-up and is readily accessible from any device. The first phase of the rollout included individual accounts with a 5TB storage limit for all faculty, staff, and students on the Ann Arbor, Dearborn, and Flint… Read More »