Women in IT Community of Practice: Promoting professional growth and community outreach
March is Women’s History Month! In recognition, Michigan IT News invited the Women in IT CoP to provide an overview of their organization and work.
Category Archives: Top Stories
On-campus to online: Michigan IT supports summer and special programs
Virtual outreach programs develop the next generation of Leaders and Best at U-M, as well as opportunities for the Michigan IT community to get involved.
Student webinar introduces ViziBLUE
Student panelists shared their perspectives on privacy and introduced the new student guide to personal data—ViziBLUE—at the February 2 “Student Data, Privacy, and ViziBLUE webinar.
Message from the VPIT-CIO
Over the past year, we have learned incredibly valuable lessons about each other, working remotely, and the people who make up this amazing institution.
CrowdStrike Falcon deployment in the homestretch
Enhanced Endpoint Protection powered by CrowdStrike (Falcon) is a critical part of securing and protecting U-M systems and data, and we are relying on you all to complete deployment by the end of February.
Michigan IT Mentor Program now open
The Michigan Mentor IT program empowers and enables Michigan IT professionals from all levels to connect and learn from others with similar interests or experiences related to their goals.
New design for Michigan IT News
The Michigan IT News website and newsletter have been redesigned with input from the Michigan IT News Working Group and the ITS Communications Team.
Piazza Q&A available to all U-M faculty
Information and Technology Services has worked with Piazza to secure a universitywide license for Piazza Q&A, an online forum used by many faculty to manage class discussions and Q&A. Many faculty have used Piazza over the past several years to address teaching and learning challenges specific to their courses and extend student discussion beyond the classroom. The new licensing arrangement means that Piazza will continue to… Read More »
Collaborative learning projects connect staff, build skills during remote work
In February of 2020, just before Campus shifted to remote work, an interdisciplinary group formed to learn about creating web mapping applications using the ArcGIS API for JavaScript. The idea: work on a project that meets the needs of a researcher, but also provides an opportunity to share and grow knowledge across teams, in turn allowing us to… Read More »
ITS Service Center enhances customer service with Amazon Connect Chat
On December 7, the ITS Service Center moved to a new chat tool to improve the quality of support their agents can provide to the community. Moving to the same platform for both voice and chat will give the Service Center the flexibility to innovate in the future, save agents time, and streamline management activities.
Hacks with Friends event, coming May 2021
Plans are underway for a first virtual Michigan IT Hacks with Friends event to take place over the first three Fridays in May 2021 (May 7, 14, and 21). Co-chairs Joe Lubomirski, UM-Dearborn ITS, and Kenny Moore, UM-Ann Arbor ITS, and the event planning committee are developing the framework for an event you are not going to want… Read More »
Host drop-in meetings virtually over Zoom with Remote Office Hours Queue
ITS recently updated the Remote Office Hours Queue (ROHQ) application to support U-M Zoom meetings. The ROHQ software allows users to create meeting queues that virtually simulate waiting in line to meet with someone. ROHQ can be used for in-person queueing, virtual queueing with a unique videoconferencing meeting for each attendee, and even hybrid (both in person and… Read More »
Profiles in IT: Ryan Henyard—Community collaborator
Henyard has spent his career leveraging IT to improve the education experience for students and actively works to incorporate diversity, equity, and inclusion concepts into the projects he consults on.
Alumni Association builds new volunteer initiative on Salesforce platform
The project began with a vision to create a scalable digital infrastructure where all U-M schools, colleges, and units can post volunteer opportunities for alumni, friends, and fans to explore.
Microsoft Teams available for videoconferencing and collaboration
In addition to videoconferencing, Microsoft Teams is another collaboration tool option offered by ITS that helps people stay connected and organized.
ITS making improvements with DNS Security Extensions
ITS has begun testing DNS Security Extensions (DNSSEC) for use at U-M. If this testing does not present any significant issues, ITS will begin validating signatures at the end of January.
ITS makes data management easier with launch of Denodo at U-M
The University of Michigan, as a public research institution, houses an incredible amount of data. One of the struggles that leaders and analysts face is how to easily pull together data from the vast number of sources currently available to help gain insights on many topics and improve decision making. That work just got a bit easier. In… Read More »
Message from the VPIT-CIO
This past year has called for extraordinary leadership, dedication, can-do attitude, trusting each other, supporting each other, serving our community, and working together. Each one of YOU exhibited these amazing attributes and more.
Sign up for the 2021 Michigan IT Mentor Program
Are you interested in helping colleagues reach their professional goals, or striving towards professional goals of your own? If so, sign up to become a mentor or mentee in the 2021 Michigan IT Mentor Program. The Michigan Mentor IT program empowers and enables Michigan IT professionals from all levels to connect and learn from others with similar interests… Read More »
Virtual 2020 Michigan IT Symposium exceeds expectations
The 2020 Michigan IT Symposium was held virtually November 10–12, 2020, with the theme “Innovative solutions to support the university mission.” Event highlights included: A leadership conversation between U-M VPIT-CIO Ravi Pendse and Michael S. Barr, Joan and Sanford Weill Dean of Public Policy Pendse’s fireside chat with keynote speaker Eric Yuan, Zoom CEO 18 fascinating breakout sessions… Read More »