Michigan Medicine is constantly looking for ways to improve the patient experience, even during the ongoing COVID-19 pandemic. One way the organization is doing just that is by optimizing eCheck-in and introducing mobile arrival, touchless processes that allow patients to skip the line when they arrive for an appointment. The changes launched on August 26. Prior to an… Read More »
A team of researchers from U-M recently published a paper in the Journal of General Internal Medicine documenting electronic medical record time demands faced by general internists at Michigan Medicine. The findings build on other studies showing that primary care providers nationwide face the highest number of incoming tasks on electronic health records systems. Lead author Laurence McMahon, chief of general medicine at U-M,… Read More »
Michigan Medicine CIO Andrew Rosenberg, MD, is focused on finding methods to sustain the unprecedented level of remote work and clinical care during the pandemic while keeping an eye on the data analytics and IT investments the system will need to drive efficiencies and cost-savings in the future. In a recent article with Becker’s Health IT, he discusses… Read More »
It goes without saying that COVID-19 changed many things at Michigan Medicine. One major change has been the restricted hospital visitor policy, significantly limiting the number of people and time visitors can spend with a patient. For clinicians, this has upended patient-family communications, typically conducted face-to-face. “Not being able to share information with families in-person has been a… Read More »
Project Healthy Schools is a community-Michigan Medicine collaboration designed to reduce childhood obesity and improve the current and future health of Michigan’s youth. Through lessons and wellness activities, Project Healthy Schools enables middle school students to increase physical activity, eat healthier, and understand how nutrition and activity influence their lifelong health. When Gov. Gretchen Whitmer canceled classroom instruction… Read More »
On March 9, Michigan Medicine treated its first COVID-19 patient, one of two in the state, prompting Michigan Gov. Gretchen Whitmer to mandate that non-essential workers “Stay Home and Stay Safe.” To Michigan Medicine ambulatory care clinics, this meant deferring all in-person, non-critical appointments and elective surgeries, creating a backlog of appointments that pushed virtual care to the forefront.… Read More »
The AV Technology community of practice united to support Michigan Medicine as HITS outfitted a potential field hospital with AV equipment. While the need for the field hospital is evolving, the experience demonstrates that relationships are being strengthened across Michigan IT.
Michigan Medicine CIO Andrew Rosenberg was recently named one of the “100 hospital and health system CIOs to know” by Becker’s Hospital Review. The executives featured on the list lead technology and health IT initiatives for hospitals and health systems across the U.S., overseeing EHR installations, cybersecurity, data management, and telemedicine services. See the full list.
Innovation in healthcare often requires a technology component and significant cultural change. As a result, it’s not always possible on a tight timeline. However, new initiatives focused on solving real and immediate problems in the healthcare space will gain priority and the necessary resources to get the job done. Andrew Rosenberg, MD, CIO of Michigan Medicine, has first-hand… Read More »
Beginning in 2016, and continuing with a major effort in 2018, the Office of Continuing Medical Education and Lifelong Learning (OCME&LL) worked with several groups within HITS to retire and replace the old system for tracking continuing medical education (CME). Known as eCat or Orange Card, the old system was replaced with a more streamlined, electronic service called… Read More »
Last year, HITS instituted a program called Home for Dinner, to help physicians use MiChart more efficiently. Provider exhaustion is a significant issue across the medical community. While MiChart, the electronic health record (EHR) at Michigan Medicine, can enhance coordination and quality of care, it can also have unintended negative consequences. Michigan Medicine providers are spending significant time… Read More »
Due to an increased threat of phishing attacks targeted at Michigan Medicine, remote access to Outlook email will change on November 21. Michigan Medicine email users will need to connect to the VPN or use Outlook on the Web anytime they are off the Michigan Medicine network. This change only impacts laptop or desktop computers — accessing email on… Read More »
During the week of October 21, 2019, healthcare data and analytics practitioners from across the U.S. and Canada descended upon Ann Arbor to participate in the annual conference of the Healthcare Data & Analytics Association (HDAA)—hosted by Michigan Medicine. The theme of this year’s conference was The Art of Data & Analytics. Almost 400 attendees from more than 140… Read More »
The relationship between research and IT is complex. Erin Dietrich, HITS senior director, and her team team are on a mission to strengthen the relationship between researchers and HITS, improve the customer experience, and raise awareness of IT services. “In developing a strategy and vision for research IT, we have focused on defining the services needed to support… Read More »
Michigan Medicine employees and students are required to use passwords to access various applications and business systems in their daily work. Because it can be difficult to keep track of multiple passwords, some people choose a simple password they can remember (e.g., their date of birth, a pet’s name, or another easily discovered piece of personal information), keep… Read More »
Michigan Medicine researchers have developed an algorithm to be used with consumer sleep trackers. The algorithm, built by post-doctoral research fellow in neurology Olivia Walch, outperforms expensive medical trackers. The University of Michigan algorithm could be used on consumer wearable devices in the future and would be a more transparent, scientifically rigorous tool.
A new national poll carried out by the U-M Institute for Healthcare Policy and Innovation with support from AARP and Michigan Medicine suggests that people over 50 aren’t quite ready to fully embrace virtual health visits with their doctors and other providers — also known as telehealth. Only 4 percent of those polled had a video-based telehealth visit with a provider via smartphone or computer… Read More »
What exactly is “virtual care?” Perhaps you envision someone sitting at home on the couch, clutching a box of tissues in one hand and FaceTime/Skype chatting with their doctor in the other? Or a parent on the phone with the pediatrician’s office, hoping to find out why their child’s fever isn’t responding to over-the-counter medications? Although these are… Read More »
Carleen Penoza became Michigan Medicine’s chief nursing informatics officer in April. As CNIO, she leads the strategic planning and deployment of technology for nursing. She previously served as the director of inpatient applications and interim senior director for clinical and operational applications in Health Information Technology & Services (HITS). Michigan Medicine Headlines recently caught up with Penoza to… Read More »
The academic medical center of the University of Michigan is leveraging investments in artificial intelligence, machine learning, and advanced analytics to unlock the value of its health data. According to Andrew Rosenberg, chief information officer for Michigan Medicine, the organization currently has 34 ongoing AI and machine learning projects, 28 of which have principal investigators. “There’s a lot… Read More »