Category Archives: Projects & Services

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Learning Analytics & Data Services publishes year-end report

The ITS Learning Analytics & Data Services team is happy to share its year-end report (PDF) with the Michigan IT Community. LAADS achieved several milestones in 2018: Delivered the initial phase of the Unizin Data Platform Piloted My Learning Analytics in collaboration with faculty from the School of Information and School of Education Data Concierge services fulfilled 15… Read More »

Great Lakes update: December 2018

By | December 19, 2018

The Great Lakes service is a next generation HPC platform for U-M researchers that will provide several performance advantages compared to Flux, primarily in the areas of storage and networking. Great Lakes is built around the latest Intel CPU architecture called Skylake, and will have standard, large memory, visualization, and GPU-accelerated nodes. For more information on the technical aspects of… Read More »

ITS sets up new DNS authoritative server in AWS

By | December 13, 2018

Members of the ITS CITP (Cloud Infrastructure Transformation Program) technical team, working with the ITS Hostmaster, have created a Domain Name Service (DNS) authoritative server in Amazon Web Services (AWS) to increase resiliency. There are two types of DNS servers: resolvers and authoritative. Computers send DNS questions (queries) to a DNS resolver. The resolver then finds the right… Read More »

Improved cell service for Crisler Center

By | December 11, 2018

Michigan basketball players, athletics staff, and Wolverine fans are benefiting from improved Verizon cellular service at Crisler Center this season. ITS partnered with Verizon, Facilities & Operations, and Athletics to install a Distributed Antenna System in Crisler Center that went live just before the first game. Antennas throughout the arena, concourse, and player development facilities will enhance overall… Read More »

Dearborn moves to MiBackup solution

A cross-campus collaboration that moved UM-Dearborn to UM-Ann Arbor ITS’s MiBackup system has resulted in significant cost savings, increased efficiency, and reduced work effort. At the end of 2017, Dearborn’s primary server backup system had reached capacity. After consulting with Ann Arbor ITS, Dearborn ITS created a plan to migrate its failing backups over to the MiBackup service… Read More »

Document Imaging System upgrade coming in summer 2019

By | December 6, 2018

ITS is planning to upgrade the Document Imaging System in June or July of 2019. This upgrade will increase customer service and support to system users by expanding browser accessibility and increasing system stability. Web-based access will have an updated look and feel. More details will be shared in the coming months.   The Document Imaging System is an enterprise… Read More »

Check out GSuite & Box training this winter

The Collaboration Services team is pleased to announce that, following this year’s pilot, we are continuing the in-person training program. Classes are offered to U-M faculty and staff at no-charge. Register via My LINC. We have scheduled classes throughout 2019 offering each class once a quarter. You can see the course offerings on the U-M Box website and the  U-M… Read More »

My Learning Analytics offers new insights to learners

ITS Teaching and learning (T&L) is partnering with the School of Information (SI) and the School of Education (SOE) to develop learning analytics tools aimed at improving student performance. Equipped with evidence from past learning dashboard efforts, research faculty and graduate students in SI and SOE have been working with development staff from T&L on designing —and then… Read More »

New HPC resources to replace Flux, updates to Armis coming

New HPC resources to replace Flux and updates to Armis will run a new scheduling system (Slurm). Users will need to learn the commands in this system and update batch files to successfully run jobs. Slurm is expected to bring performance gains, better user communications, and increased reliability that will significantly improve the efficiency and effectiveness of the… Read More »

Skype for Business rolls out to Michigan Medicine

  In November, Skype for Business “dial-in conferencing” became available to all of Michigan Medicine as the organization’s primary business communication tool for audio/video conferencing. This feature enables users to set up or join an online conference directly through their Outlook calendars. Additional contact, support, and PIN information is included in meeting invites so users can now invite… Read More »

ITS delivers first software-driven network at NCDC

The ITS Network team has successfully delivered a new ITS network in the North Campus Data Center (NCDC). Because the network was brand new, the teams explored some exciting network advancements as part of the project, including: adopting more modern networking practices, and including a network architecture that leverages EVPN-VXLAN in lieu of less-stable, legacy protocols. In addition… Read More »