Category Archives: Projects & Services

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Changes coming to Google Hangouts Chat this spring

By | February 13, 2019

In 2017, Google announced Hangouts Chat and Hangouts Meet for team communication. Later this year, Google will transition classic Hangouts to Chat and Meet on the UMICH domain. As a first step, some changes are coming on April 16, 2019. Key dates to note: Starting April 16, 2019 – Chat will begin to gradually roll out to U-M Google accounts on… Read More »

AWS training @ UMSI Feb. 28

The U-M School of Information, in partnership with the Amazon Web Services at U-M team, is pleased to announce a free hands-on cloud computing workshop. Join us on February 28 at the School of Information, 3100 North Quad, Ehrlicher room. Computers will not be provided, so please bring a laptop to this event. If you are interested in… Read More »

Michigan Medicine employees get new cybersecurity reminders

Starting in January, the Information Assurance Michigan Medicine Education & Awareness Program began publishing monthly IT security awareness reminders titled “Cyber Safety — Review in 2.” The campaign’s goal is to increase awareness of key cybersecurity topics by presenting important information that can be reviewed in two minutes or less. To encourage the Michigan Medicine workforce to learn more about… Read More »

LSA research museums go digital

By | February 7, 2019

In September, 2018, the university completed the move of more than 20 million museum specimens from its zoology, paleontology, and anthropology collections to a state-of-the-art collections and research facility on Varsity Drive. Not as well known, however, is that a second large move was occurring at the same time—this one digital. LSA Technology Services team members John Torgersen… Read More »

Learning Analytics & Data Services publishes year-end report

The ITS Learning Analytics & Data Services team is happy to share its year-end report (PDF) with the Michigan IT Community. LAADS achieved several milestones in 2018: Delivered the initial phase of the Unizin Data Platform Piloted My Learning Analytics in collaboration with faculty from the School of Information and School of Education Data Concierge services fulfilled 15… Read More »

Great Lakes update: December 2018

By | December 19, 2018

The Great Lakes service is a next generation HPC platform for U-M researchers that will provide several performance advantages compared to Flux, primarily in the areas of storage and networking. Great Lakes is built around the latest Intel CPU architecture called Skylake, and will have standard, large memory, visualization, and GPU-accelerated nodes. For more information on the technical aspects of… Read More »

ITS sets up new DNS authoritative server in AWS

By | December 13, 2018

Members of the ITS CITP (Cloud Infrastructure Transformation Program) technical team, working with the ITS Hostmaster, have created a Domain Name Service (DNS) authoritative server in Amazon Web Services (AWS) to increase resiliency. There are two types of DNS servers: resolvers and authoritative. Computers send DNS questions (queries) to a DNS resolver. The resolver then finds the right… Read More »

Improved cell service for Crisler Center

By | December 11, 2018

Michigan basketball players, athletics staff, and Wolverine fans are benefiting from improved Verizon cellular service at Crisler Center this season. ITS partnered with Verizon, Facilities & Operations, and Athletics to install a Distributed Antenna System in Crisler Center that went live just before the first game. Antennas throughout the arena, concourse, and player development facilities will enhance overall… Read More »

Dearborn moves to MiBackup solution

A cross-campus collaboration that moved UM-Dearborn to UM-Ann Arbor ITS’s MiBackup system has resulted in significant cost savings, increased efficiency, and reduced work effort. At the end of 2017, Dearborn’s primary server backup system had reached capacity. After consulting with Ann Arbor ITS, Dearborn ITS created a plan to migrate its failing backups over to the MiBackup service… Read More »

Document Imaging System upgrade coming in summer 2019

By | December 6, 2018

ITS is planning to upgrade the Document Imaging System in June or July of 2019. This upgrade will increase customer service and support to system users by expanding browser accessibility and increasing system stability. Web-based access will have an updated look and feel. More details will be shared in the coming months.   The Document Imaging System is an enterprise… Read More »