Category Archives: Projects & Services

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Host drop-in meetings virtually over Zoom with Remote Office Hours Queue

ITS recently updated the Remote Office Hours Queue (ROHQ) application to support U-M Zoom meetings. The ROHQ software allows users to create meeting queues that virtually simulate waiting in line to meet with someone. ROHQ can be used for in-person queueing, virtual queueing with a unique videoconferencing meeting for each attendee, and even hybrid (both in person and… Read More »

DNA sequencing productivity increases with ARC-TS services

On the cutting-edge of research at U-M is the Advanced Genomics Core’s Illumina NovaSeq 6000 sequencing platform. The AGC is one of the first academic core facilities to optimize this exciting and powerful instrument, that is about the size of a large laser printer.  The Advanced Genomics Core (AGC), part of the Biomedical Research Core Facilities within the Medical… Read More »

U-M rolls out updated ResponsiBLUE app

By | January 20, 2021

The ResponsiBLUE application has been updated and expanded for the winter 2021 semester. U-M first launched ResponsiBLUE during the fall 2020 semester to contain the COVID-19 pandemic, aid in circulating public health knowledge, and ensure student safety. University Information and Technology Services developed ResponsiBLUE in partnership with the university leadership and the Office of Research. The app, which… Read More »

Both Tech Shop locations open for pickup

For the 2021 winter term, Tech Shop offers at-the-door pickup service at both campus locations—Michigan Union and Pierpont Commons. Pickup service is available by appointment only; both stores continue to be temporarily closed to in-person shopping at this time. Service at the Pierpont Commons location launched on January 19 and is available on Tuesday and Friday each week.… Read More »

Dell to be U-M’s new strategic supplier for computer hardware

By | January 14, 2021

Dell Technologies has been selected as U-M’s new strategic supplier for computer hardware, which includes laptops, PCs, monitors, keyboards and other equipment. The new contract goes into effect Jan. 18 and replaces the current HP contract. Dell was selected by a cross-functional team composed of representatives from the Ann Arbor, Dearborn and Flint campuses as well as Michigan… Read More »

ITS makes data management easier with launch of Denodo at U-M

The University of Michigan, as a public research institution, houses an incredible amount of data. One of the struggles that leaders and analysts face is how to easily pull together data from the vast number of sources currently available to help gain insights on many topics and improve decision making.  That work just got a bit easier. In… Read More »

Michigan Medicine launches Fluency Direct speech recognition technology

By | January 7, 2021

Beginning this month, Michigan Medicine will launch a speech recognition technology called Fluency Direct. Michigan Medicine is retiring Dragon services effective Feb. 3 and Phone Transcription services effective Feb. 15. “Michigan Medicine has seen a steady decline in phone transcription users, but still incurs substantial per-line transcription costs and fixed vendor costs,” said Jeff Terrell, professor of otolaryngology.… Read More »

Changes coming in 2021 to Zoom for Health

By | December 23, 2020

U-M Zoom has been approved for PHI (HIPAA data). As a result, Zoom for Health at U-M will be consolidated into regular U-M Zoom January 2–3, 2021. New features Thanks to collaborative efforts of U-M and Zoom, users will be able to use expanded features, such as: Cloud recording Live transcription Viewing identifying information in reports Ability to… Read More »

New how-to resources and data offerings on Precision Health Analytics Platform

By | December 17, 2020

Researchers across campus can now directly query, via SQL server, a de-identified version of the Research Data Warehouse, which includes all 4 million unique Michigan Medicine patients. Learn how to leverage this resource and more Precision Health resources through our updated documentation site (accessible with a Level 1 UMICH login) and video demos and how-to’s. Precision Health has expanded its offerings… Read More »

BlueJeans usage continues to drop as U-M prepares for May 1 service retirement

This past fall, Information and Technology Services announced that U-M will retire BlueJeans effective May 1, 2021 due to a significant drop in usage that began with the launch of Zoom last March. For example, in November there were just under 3,000 BlueJeans users across all campuses compared to 16,000 during peak usage in April.  “ITS is committed… Read More »

ResponsiBLUE Guest required for all university visitors

Information and Technology Services (ITS) has been overseeing the technical aspects of U-M’s recent effort to implement the guest version of ResponsiBLUE, the health-screening tool developed to help keep the university healthy and reduce the spread of COVID-19. The State of Michigan now requires all visitors, contractors and vendors through April 14, 2021, to complete a preliminary health… Read More »