Category Archives: Top Stories

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University makes changes to U-M Zoom

The university will roll out three key changes to U-M Zoom on May 18, 2021. The changes are being implemented to improve security while ensuring that U-M Zoom continues to meet the needs of the U-M community.  Users of U-M Zoom are being notified of these changes on a rolling basis. It is important that users take action… Read More »

A year of Service Excellence: TeamDynamix helps improve customer service

Last spring, while the entire world was coming to terms with uncertain “new normals,” growing health concerns, and video conversations interrupted by home life, a project team in Information and Technology Services stayed stubbornly on track and under budget for its May 12, 2020, release date.

Call to Action: ITS Internship Program looking for project proposals

The ITS Summer Internship Program is looking for impactful projects for our 2021 cohort to invest in this summer! As we enter the seventh year of the program, interns have made a difference in many areas of ITS and the Michigan IT Community through cohort projects. Some examples from 2020 include: Counseling and Psychological Services (CAPS) website redesign… Read More »

Success! Falcon endpoint protection deployment project complete

IT security is a shared responsibility and a never-ending journey of incremental improvement, but some improvements are larger and come faster than others. In October 2020, ITS announced that Enhanced Endpoint Protection powered by CrowdStrike Falcon would be rolled out to university-owned computers (desktops, laptops, and servers). About six months later, as of early March 2021, Falcon has… Read More »

Global research uses computing services to advance parenting and child development

Andrew Grogan-Kaylor, professor of Social Work, has spent the past 15 years studying the impact of physical discipline on children within the United States.  Working with a team of other researchers at the School of Social Work, co-led by professors Shawna Lee and Julie Ma, he recently expanded his research to include children from all over the world,… Read More »

Migrating from Box to Dropbox

Information and Technology Services is working closely with Box Retirement Unit Ambassadors to empower faculty, staff, and students to migrate their data from U-M Box to U-M Dropbox before December 1, 2021. Unit Ambassadors are collaborating with the Box Retirement Project team to ensure the university’s needs are met, and serving as a point of contact between ITS,… Read More »

“Coded Bias” watch event; Join experts for panel discussion afterwards

You are invited to a free, on-demand screening of the documentary film Coded Bias—available anytime from April 8 to 14 and a panel discussion of the film April 15. Coded Bias explores the fallout from an MIT Media Lab researcher’s discovery that facial recognition does not identify dark-skinned faces and women’s faces accurately. The film follows her journey to push for the first legislation in the U.S. to govern against bias in the algorithms.

Dearborn door screening improved

UM-Dearborn deployed a door screening system for Fall 2020 where live screeners checked student and faculty ResponsiBLUE screens, took their temperatures, and compared their Mcard swipes against schedules to ensure they had a class in the building on that particular day. This process was highly successful in keeping building densities low while ensuring compliance with public health guidelines.… Read More »

ARC, LSA support groundbreaking global energy tracking

How can technology services like high-performance computing and storage help a political scientist contribute to more equal access to electricity around the world?  Brian Min, associate professor of political science and research associate professor with the Center for Political Studies, and lead researcher Zachary O’Keeffe have been using nightly satellite imagery to generate new indicators of electricity access… Read More »