Tag Archives: LSA

Profiles in IT: Mike Douglas—Customer experience leader

Mike Douglas has a new role as a customer experience team manager for LSA Technology Services. He was recently interviewed about his work by Teri Horton, senior instructional consultant at LSA. Michigan IT News also caught up with Mike to learn more about his approach to customer service. Empowerment, empathy, and active listening are key ingredients to his… Read More »

Technology Tools for Teaching Oct. 15: Interactive demos & strolling appetizers

Visit more than 25 interactive demonstrations of educational technologies, services, and initiatives in a casual strolling appetizer format. The event is from 1–3 p.m. on October 15 in 1060 Biological Sciences Building (BSB). BSB 1060 is our largest team-based classroom with 23 team tables and large screens, providing the perfect venue for demonstrating popular technology tools. Participants can… Read More »

Profiles in IT: Emily Ravenwood—Teaching tools expert

Emily Ravenwood has come back to her literal and intellectual hometown of Ann Arbor. She recently granted an interview to Teri Horton, senior instructional consultant, about her work with LSA Technology Services as the manager of the Learning and Teaching Consultants team. Michigan IT News also caught up with Ravenwood to learn even more about learning tech tools. … Read More »

LSA Technology Services launches new website

A year ago, LSA formed LSA Technology Services to: Provide faculty, students, and staff easier access to service and support. Enhance existing services and provide new services that meet college needs. Offer more opportunities to improve LSA Technology Services staff skills and support professional advancement and development. As part of that effort, we recently revised and relaunched our… Read More »

LSA Technology Services announces new directors

LSA Technology Services continues to evolve in how it provides integrated solutions and technology services to faculty, staff, and students. On July 1, the organization was restructured to better achieve its strategic goals. As part of that effort, LSA CIO Cathy Curley announced a new leadership team: Mark Bacon, Operational Effectiveness Pat Belden, Web and Application Development Services Monika… Read More »

Connecting digital scholarship

By | April 26, 2019

The term digital scholarship can be interpreted in many different ways. As defined by Wikipedia, it means  “. . . new ways of doing scholarship that involve collaborative, transdisciplinary, and computationally engaged research, teaching, and publishing. It brings digital tools and methods to the study of the humanities with the recognition that the printed word is no longer… Read More »

AWS training at U-M March 20

The College of Literature, Science and the Arts, in partnership with the Amazon Web Services at U-M team, is pleased to announce a free, hands-on cloud computing workshop. Join us on March 20 at The Ross School of Business, classroom R1210. Register. NOTE: Computers will not be provided, so please bring a laptop to this event. Agenda 9:00… Read More »

LSA courses pilot new iClicker Reef system

By | March 7, 2019

Since the beginning of the academic year, several LSA classes have been participating in a pilot program of iClicker Reef, a new student response system from Macmillan Learning, to ask a wider variety of questions than traditional iClicker remotes. This pilot program is being used to help the LSA Instructional Support Services weigh in on what advantages the… Read More »

LSA research museums go digital

By | February 7, 2019

In September, 2018, the university completed the move of more than 20 million museum specimens from its zoology, paleontology, and anthropology collections to a state-of-the-art collections and research facility on Varsity Drive. Not as well known, however, is that a second large move was occurring at the same time—this one digital. LSA Technology Services team members John Torgersen… Read More »

IA Chrome extension protecting LSA

About 2,100 managed systems in the College of Literature, Science, and the Arts (LSA) now have extra protection from malicious websites thanks to the Safe Computing Website Checker developed by Information Assurance (IA). The extension protects people from some types of malicious websites when browsing the web with Chrome. “Utilizing Group Policy Management (GPO) we have deployed this… Read More »

Q&A with LSA CIO Cathy Curley

By | September 20, 2018

The College of Literature, Science, and the Arts has worked to unite its LSA Information Technology, Instructional Support Services, Management and Information Systems, and Web Services teams. These four groups have come together to form LSA Technology Services. (Read the Michigan IT News story about the change.) This past spring, Cathy Curley joined LSA as its new Chief Information… Read More »

LSA IT honored for special achievement in GIS

Esri, the global leader in spatial analytics, presented LSA IT with Esri’s Special Achievement in GIS (SAG) Award on July 11 at the annual Esri User Conference. Selected from over 300,000 eligible candidates, LSA IT received the award for its innovative application of mapping, data analytics, and thought leadership in higher-education research and teaching. The SAG Awards are meant… Read More »

Introducing LSA Technology Services

On August 23, 2018, the College of LSA announced the creation of LSA Technology Services, a new organization that unites the LSA Information Technology, Instructional Support Services, Management and Information Systems, and Web Service teams into a single, cohesive unit. Andrew D. Martin, dean of LSA, and Cathy Curley, chief information officer of LSA, made the announcement. “This… Read More »

Beyond the classroom: ISS has deep roots in the Ann Arbor community

LSA Instructional Support Services has a professional staff of 53 full-time employees that strives to provide exceptional and professional support for the integration of new technologies, methods, and content into courses across LSA. ISS is also responsible for the audio/visual, computing, and technology needs of all of LSA’s classrooms, auditoriums, and event spaces, as well as most of… Read More »

When two worlds meet: Using international virtual exchange

By | July 26, 2018

Philomena Meechan, LSA Language Resource Center, and Todd Austin, LSA Instructional Support Services, recently presented with Professor Alexander Knysh, U-M Near Eastern Studies, and faculty from St. Petersburg State University, Russia at the SUNY COIL conference in New York and at the UNICollaboration Conference in Kraków, Poland. Their presentation showcased how two Near Eastern Studies courses used a combination of… Read More »

U-M NCID: Changing STEM to encourage minority students

  The National Center for Institutional Diversity is taking a multi-pronged approach through research and scholarship to increase underrepresented minority students in science, technology, engineering, and math (STEM). The NCID, which is housed in LSA, is leading this effort because STEM fields remain mostly homogenous despite programs designed to support students of underrepresented minorities. The center is creating… Read More »