Category Archives: Projects & Services
My First IT Project: MCommunity Transformation
I first encountered MCommunity in the summer before my first year at Michigan. I had joined one of many group chats for incoming students and it mentioned a Facebook-like service at U-M called MCommunity. I had no recollection of it being mentioned in orientation and glanced over my profile and those of a few professors before closing the… Read More »
SAP BusinessObjects upgrade coming on October 16
The SAP BusinessObjects reporting platform is a widely-used reporting tool that is available across all U-M campuses and Michigan Medicine. BusinessObjects connects to all of U-M’s Enterprise Data Sets such as Human Resources (HR), Student, Financial, Dart, eResearch, and others. The vendor-initiated upgrade that will take place from Saturday, October 15, 8 p.m. EDT, to Sunday, October 16,… Read More »
U-M first in nation to offer WiFi 6E; universitywide accomplishment is an investment in the future
The University of Michigan is the first university in the nation to offer WiFi 6E to students, faculty, staff, and campus visitors on the Ann Arbor and Dearborn campuses. Learn how the WiFi Upgrade Project team replaced more than 16,000 wireless access points (APs) in over 225 indoor and outdoor locations despite a global chip shortage and supply chain disruptions.
ITS T&L, DUX, DISC teams partner to redesign crucial Canvas app
WiFi Upgrade: Nearly complete!
Randomizer feature added to Google and Exchange calendars
U-M Software Directory open for new partners
WiFi Upgrade: LSA buildings and residence halls update
Hybrid meetings best practices
Hybrid meetings have become the norm as people have returned to campus while others work from home. That’s why Information and Technology Services created a guide to navigate those meetings. See a quick breakdown of the tips and best practices for how to get the most out of your hybrid meetings. The communications toolkit can help you share… Read More »
ITS and Central Student Government team up to improve student org reimbursement process
In order to make events like alpaca yoga, Quidditch matches, improv shows, and pierogi cooking nights possible, student organizations across campus often request funding reimbursement from Central Student Government (CSG) to cover various event costs. CSG’s Student Organization Committee partnered with Information and Technology Services’ Support Services team to improve the efficiency of their processing technique. After successfully implementing a ticketing system using TeamDynamix software, turnaround times have been cut in half.
WiFi Upgrade progress on UM-Dearborn campus; remaining LSA buildings and residence halls coming up soon
UPS battery maintenance process streamlined
Information and Technology Services (ITS) has streamlined the maintenance process for UPS batteries which will increase operational efficiency and improve network reliability. Effective January 1, ITS will no longer charge a separate fee for UPS battery replacements and units no longer need to obtain separate shortcodes to pay for UPS battery replacements. The UPS battery fee of approximately… Read More »
Understanding the strongest electromagnetic fields in the universe
Alec Thomas is part of the team from the U-M College of Engineering Gérard Mourou Center for Ultrafast Optical Science that is building the most powerful laser in the U.S. Dubbed “ZEUS,” the laser will be 3-petawatts of power. That’s a ‘3’ with 15 zeros. All the power generated in the entire world is 10-terawatts, or 1000 times less than the ZEUS laser.
Microsoft Teams now available for Michigan Medicine
Health Information Technology & Services (HITS) recently launched Microsoft Teams across Michigan Medicine, for use by faculty, staff, and learners. This secure digital workspace brings together conversation and content into one platform, enabling more efficient productivity, cloud-based convenience, and collaboration across Michigan Medicine. The Teams launch is a major milestone of Michigan Medicine’s broader Microsoft 365 effort. Teams is a powerhouse app, seamlessly combining chat,… Read More »
Whoa, we’re halfway there! Wireless upgrades continue on the Ann Arbor campus.
AI-enabled surveys with Survey123
U-M leading the way in assistive technology testing, design
U-M will be a beta site for Morphic, a new system that makes technology significantly more usable for individuals with disabilities and others who have difficulty using standard digital setups. Morphic is now available on all Campus Computing Sites computers on the UM-Ann Arbor campus. Learn about how Morphic came to U-M, the benefits of Morphic, and how you can provide your feedback on new features as they are developed.