Category Archives: Projects & Services

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New Canvas App Explorer tool helps faculty get the most from Canvas

By | September 6, 2022

In the several years since Canvas became the university’s primary learning platform, the ITS Teaching & Learning team has leveraged Learning Tools Interoperability (LTI), a standard that allows courseware and learning tools from different vendors to be launched within a learning platform, like Canvas. LTIs make available to Canvas users a significant number of external tools that can be… Read More »

The history and future of the MCommunity Directory

Released over ten years ago, MCommunity recently went through a remarkable transformation! The MCommunity Directory replaced the legacy U-M Online Directory (UMOD) in the summer of 2011. A major driver for the replacement was that UMOD did not support authentication and managing access to U-M resources based on who is affiliated with the university and in what capacity.… Read More »

ITS Service Center extended hours

By | August 25, 2022

Information and Technology Services (ITS) is offering extended support hours for the fall crunch, now through September 11. If you regularly share support information with your team or your community, ITS encourages you to share this information. The ITS Service Center is ready to serve students, faculty, and staff. Sunday Phone support: 2 p.m. – 7 p.m. Monday… Read More »

Schedule Displays now available through the Tech Shop

Schedule Displays are now available for order through the Tech Shop. Schedule Displays are small, interactive touch panels that allow users to see what meetings are coming up in a specific space. These Schedule Displays are compact and simple to install. Licensing is covered at no additional cost. All you need to do is purchase the display and… Read More »

SAP BusinessObjects upgrade coming on October 16

The SAP BusinessObjects reporting platform is a widely-used reporting tool that is available across all U-M campuses and Michigan Medicine. BusinessObjects connects to all of U-M’s Enterprise Data Sets such as Human Resources (HR), Student, Financial, Dart, eResearch, and others. The vendor-initiated upgrade that will take place from Saturday, October 15, 8 p.m. EDT, to Sunday, October 16,… Read More »

U-M first in nation to offer WiFi 6E; universitywide accomplishment is an investment in the future

The University of Michigan is the first university in the nation to offer WiFi 6E to students, faculty, staff, and campus visitors on the Ann Arbor and Dearborn campuses. Learn how the WiFi Upgrade Project team replaced more than 16,000 wireless access points (APs) in over 225 indoor and outdoor locations despite a global chip shortage and supply chain disruptions.

Hybrid meetings best practices

Hybrid meetings have become the norm as people have returned to campus while others work from home. That’s why Information and Technology Services created a guide to navigate those meetings. See a quick breakdown of the tips and best practices for how to get the most out of your hybrid meetings. The communications toolkit can help you share… Read More »

ITS and Central Student Government team up to improve student org reimbursement process

In order to make events like alpaca yoga, Quidditch matches, improv shows, and pierogi cooking nights possible, student organizations across campus often request funding reimbursement from Central Student Government (CSG) to cover various event costs. CSG’s Student Organization Committee partnered with Information and Technology Services’ Support Services team to improve the efficiency of their processing technique. After successfully implementing a ticketing system using TeamDynamix software, turnaround times have been cut in half.

UPS battery maintenance process streamlined

Information and Technology Services (ITS) has streamlined the maintenance process for UPS batteries which will increase operational efficiency and improve network reliability.  Effective January 1, ITS will no longer charge a separate fee for UPS battery replacements and units no longer need to obtain separate shortcodes to pay for UPS battery replacements.  The UPS battery fee of approximately… Read More »

Understanding the strongest electromagnetic fields in the universe

Alec Thomas is part of the team from the U-M College of Engineering Gérard Mourou Center for Ultrafast Optical Science that is building the most powerful laser in the U.S. Dubbed “ZEUS,” the laser will be 3-petawatts of power. That’s a ‘3’ with 15 zeros. All the power generated in the entire world is 10-terawatts, or 1000 times less than the ZEUS laser.

Microsoft Teams now available for Michigan Medicine

Health Information Technology & Services (HITS) recently launched Microsoft Teams across Michigan Medicine, for use by faculty, staff, and learners. This secure digital workspace brings together conversation and content into one platform, enabling more efficient productivity, cloud-based convenience, and collaboration across Michigan Medicine. The Teams launch is a major milestone of Michigan Medicine’s broader Microsoft 365 effort.    Teams is a powerhouse app, seamlessly combining chat,… Read More »