For more than a decade, Information and Technology Services has provided a platform for strong visual communication in a wide variety of campus settings through the Digital Signage service. Now the service website has been refreshed to bring you the most up-to-date information about Digital Signage and the benefits they bring to campus. Digital signs support multiple types… Read More »
MRequest (FootPrints) has retired. The service was launched over 18 years ago as a low-cost ticketing and customer-service solution. While it saw substantial use on campus, the service had been working with decreased functionality, obsolete code-base, lack of vendor support, and costly U-M customizations. As of late 2020, MRequest (FootPrints) was still in use by more than 20… Read More »
Information and Technology Services along with many units are working to discontinue use and retire the two-decade old Cosign Authentication service. As part of the U-M Annual Internal Control Certification process for this fiscal year, units are required to attest to discontinuing or planning to discontinue use of Cosign in unit-owned applications by June 2023.
In the several years since Canvas became the university’s primary learning platform, the ITS Teaching & Learning team has leveraged Learning Tools Interoperability (LTI), a standard that allows courseware and learning tools from different vendors to be launched within a learning platform, like Canvas. LTIs make available to Canvas users a significant number of external tools that can be… Read More »
Released over ten years ago, MCommunity recently went through a remarkable transformation! The MCommunity Directory replaced the legacy U-M Online Directory (UMOD) in the summer of 2011. A major driver for the replacement was that UMOD did not support authentication and managing access to U-M resources based on who is affiliated with the university and in what capacity.… Read More »
Information and Technology Services (ITS) is offering extended support hours for the fall crunch, now through September 11. If you regularly share support information with your team or your community, ITS encourages you to share this information. The ITS Service Center is ready to serve students, faculty, and staff. Sunday Phone support: 2 p.m. – 7 p.m. Monday… Read More »
Schedule Displays are now available for order through the Tech Shop. Schedule Displays are small, interactive touch panels that allow users to see what meetings are coming up in a specific space. These Schedule Displays are compact and simple to install. Licensing is covered at no additional cost. All you need to do is purchase the display and… Read More »
The University of Michigan has adopted a new Electronic and Information Technology Accessibility Standard Practice Guide, which will help to ensure technologies on all three U-M campuses and Michigan Medicine are inclusive and accessible to the entire U-M community.
I first encountered MCommunity in the summer before my first year at Michigan. I had joined one of many group chats for incoming students and it mentioned a Facebook-like service at U-M called MCommunity. I had no recollection of it being mentioned in orientation and glanced over my profile and those of a few professors before closing the… Read More »
The SAP BusinessObjects reporting platform is a widely-used reporting tool that is available across all U-M campuses and Michigan Medicine. BusinessObjects connects to all of U-M’s Enterprise Data Sets such as Human Resources (HR), Student, Financial, Dart, eResearch, and others. The vendor-initiated upgrade that will take place from Saturday, October 15, 8 p.m. EDT, to Sunday, October 16,… Read More »
The University of Michigan is the first university in the nation to offer WiFi 6E to students, faculty, staff, and campus visitors on the Ann Arbor and Dearborn campuses. Learn how the WiFi Upgrade Project team replaced more than 16,000 wireless access points (APs) in over 225 indoor and outdoor locations despite a global chip shortage and supply chain disruptions.
Learn how ITS Teaching & Learning collaborated with ITS Digital UX and DISC teams to bring a crucial Canvas app up to current technology standards and meet the needs of faculty and course administrators.
The WiFi Upgrade Project is nearing completion plus the latest completed buildings on the Ann Arbor campus, including the residence halls.
Michigan IT is pleased to announce that a new randomizer feature will be available on April 1, 2022, for both the U-M Google and Outlook calendar applications.
The U-M Software Directory, supported by ITS in partnership with LSA and OUD, is accepting new unit partners! Learn about the directory and how your unit’s software can be searchable by the entire U-M community across all three campuses and Michigan Medicine.
The WiFi Upgrade Project continues! Nearly 100% of LSA buildings are complete and remaining residence halls are being updated, plus the latest completed buildings on the Ann Arbor campus
Hybrid meetings have become the norm as people have returned to campus while others work from home. That’s why Information and Technology Services created a guide to navigate those meetings. See a quick breakdown of the tips and best practices for how to get the most out of your hybrid meetings. The communications toolkit can help you share… Read More »
In order to make events like alpaca yoga, Quidditch matches, improv shows, and pierogi cooking nights possible, student organizations across campus often request funding reimbursement from Central Student Government (CSG) to cover various event costs. CSG’s Student Organization Committee partnered with Information and Technology Services’ Support Services team to improve the efficiency of their processing technique. After successfully implementing a ticketing system using TeamDynamix software, turnaround times have been cut in half.
The WiFi Upgrade project continues: UM-Dearborn campus is nearly complete plus find out when LSA and remaining residence halls will be updated.
Information and Technology Services (ITS) has streamlined the maintenance process for UPS batteries which will increase operational efficiency and improve network reliability. Effective January 1, ITS will no longer charge a separate fee for UPS battery replacements and units no longer need to obtain separate shortcodes to pay for UPS battery replacements. The UPS battery fee of approximately… Read More »