Today, much of our university uses services that run in the cloud—such as Canvas, Duo Security, U-M Box and Google, Concur, and Qualtrics. Your smartphones run your favorite apps in the cloud, Spotify plays music in the cloud, ToDoist keeps you scheduled in the cloud. These are Software as a Service (SaaS) cloud solutions. Information and Technology Services… Read More »
The M-Pathways Student Administration upgrade officially kicked off early this past summer and has an expected go-live date of May 21, 2018. This upgrade brings a review of processes, an opportunity for future advancements to meet the needs of our students and faculty, and updated training and support. Additionally, it positions U-M to better leverage future enhancements… Read More »
On November 16, ServiceLink was successfully upgraded to the Jakarta version, which provides improved performance, new features, several accessibility advances, and more. The process went smoothly with ServiceLink users in ITS and around campus contributing to the effort. Please see the following resources for information on the changes included in the upgrade to Jakarta: ServiceLink users in ITS… Read More »
A new partnership between the University of Michigan and Cavium Inc., a San Jose-based provider of semiconductor products, will create a powerful new Big Data computing cluster available to all U-M researchers. The $3.5 million ThunderX computing cluster will enable U-M researchers to, for example, process massive amounts of data generated by remote sensors in distributed manufacturing environments, or by… Read More »
The channel lineup for cable television on campus will change slightly on November 28, 2017. The lineup changes are related to a new contract for cable content. See a full list of changes. Following this change, which should be completed by 6 a.m. on November 28, it may be necessary to rescan the channel lineup on televisions receiving service.… Read More »
U-M students, faculty, and staff can sign up to be part of the beta group for the release of the new, highly anticipated Michigan App. The new Michigan App is a cloud platform app that allows for a more modern interface, along with new features that streamline daily activities (bus, class schedule, dining, maps) and support success in… Read More »
Historically the College of Literature, Science, and the Arts (LSA) used its public web site for some content that ideally would have gone to department- or college-level intranet sites, if those sites had existed. This past summer, using the same web content management software as our public web site — Adobe Experience Manager (AEM) — LSA Web Services… Read More »
The ITS CTools team will host a project site migration clinic on Friday, November 10, 10 a.m.-4 p.m. in the ScholarSpace in Hatcher Graduate Library, room 206. If you own a project site in CTools, this is a great opportunity to meet one-on-one with a CTools expert to get help downloading your project site content and learn about alternative… Read More »
Catch up on the latest feature updates and changes to the U-M Box and Google services.
Ethiopia. It’s a country with limited bandwidth and just a single internet service provider—the government. But don’t count it out for videoconferencing.
Since BlueJeans was introduced to the U-M community in 2014, campus has found creative ways to use the service to connect users anywhere, anytime, and from almost any device.
Moving through its final year, the Campus WiFi Upgrade project continues to complete WiFi upgrades across campus at a steady pace. Check out our current progress. Recently completed: Business Admin Executive Dorm, Argus Building, Robben W. & Aldyth Fleming Administrative Bldg., Pellston Biological Currently under construction: Facilities Services Building A. B. &C, Glenn E. Schembechler Hall, Arbor Lakes… Read More »
As the landscape for research and high performance computing keeps growing, ITS support is critical to the success of the university’s data intensive research efforts. The demand for compute, storage, and faster network connectivity has challenged ITS to evaluate its data center strategy in a more holistic way. Rather than incur the high costs of a brick and… Read More »
Starting Wednesday, October 25, users can request Google Team Drives by filling out a request form on the Google at U-M Website or by contacting the ITS Service Center. Team Drives is a new feature of Google Drive that allows groups of colleagues to access, create, store, search, and collaborate with their team-owned files. This team-based ownership model… Read More »
Due to declining use and stability, outdated functionality, and the potential for increased security risks, the university is planning to discontinue UM.Lessons, an online quizzing tool originally developed by U-M in 1994. The target date for migrating all UM.Lessons content (questions, lessons, and resources) to alternative services is April 30, 2018. The UM.Lessons Retirement Project team began planning and… Read More »
One-button login for IP contact centers will be discontinued by ITS on December 22, 2017. All groups will be migrated to Cisco Finesse by this date. Some groups have already been migrated, while others are scheduled for migration through early December 2017. We are making this change because the vendor is ending support for the one-button feature. Benefits of… Read More »
Are you a current user of Amazon Web Services (AWS) offered by ITS? Should you be? Recently, ITS announced that several new features have been added to the AWS at U-M service. The previous service offered an enterprise agreement, consolidated billing, training, some consulting, as well as an AWS Data Egress waiver. The features that are being added are:… Read More »
All benefits-eligible faculty and staff have access to Lynda.com through their U-M email and password (Level 1).
IT security is an ongoing priority for Michigan Medicine. Currently, several projects are focused on enhancements and upgrades to ensure the security of patient and personal data and services. Find out more about the following: Enterprise Identity and Access Management (EIAM) Program Network Admission Control (NAC) for the Wireless and Wired Networks Skype for Business mobile – Secure… Read More »
Catch up on the latest feature updates and changes to the U-M Box and Google services.