Laura Shelp, UM-Dearborn IT

Laura Shelp, UM-Dearborn IT

Laura is an operations manager for Dearborn ITS. Contact her at lshelp@umich.edu.

Author Archives: Laura Shelp, UM-Dearborn IT

Dearborn moves the Internet

It wasn’t an earthquake, but it sure shook things up. The start of a building renovation for the Engineering Lab Building (ELB) required moving the network connection for the Dearborn campus. A collaborative team built of Dearborn ITS, Merit, and Ann Arbor ITS Infrastructure created new network paths that not only added redundancy and stability, but they did… Read More »

Dearborn ITS helps students study abroad

UM-Dearborn faculty, staff, and students now have one-stop to explore study abroad opportunities. ITS at the Dearborn campus partnered together with the Office of International Affairs (OIA) to automate and streamline the management of their study abroad program. Using Terra Dotta to implement the new M-Navigator site required data integration with the student information system Banner. Once configured, single sign-on… Read More »

Integrating events with Drupal and Salesforce

UM-Dearborn’s Web Services team recently partnered with a cross-functional, cross-campus team to integrate Salesforce/TargetX and Drupal to promote Undergraduate and Graduate Admissions events on the new campus calendar. In late 2017, the team introduced a new events calendar using the campus-wide Drupal content management system. The calendar is refreshed and modern, featuring a responsive design, filterable search, and… Read More »

Single sign-on makes life easier for Dearborn students

As part of the improvements to the identity processes for UMID and uniqnames, UM-Dearborn students are now using their uniqname and passwords to sign into the student self-service portal UM-Dearborn Connect. This is expected to streamline campus orientation, enhance the usability of the site, and reduce much of the ad-hoc support that was previously needed. This implementation involved a… Read More »

Dearborn ITS improves identity management

By | February 28, 2018

Dearborn ITS recently launched new processes for improving student identity management. Robert Ward (Enterprise Application manager) partnered with the Account Lifecycle Optimization (ALO) project team, UM-Dearborn Registrar and Admissions to develop new solutions with his team for improving student identity management. Uniqname student self-service UM-Dearborn leveraged the work of the ALO project to improve the uniqname account creation for… Read More »

Girls Are IT! STEAM JAM 2017 hosted at UM-Dearborn

By | December 12, 2017

The UM-Dearborn Career Center hosted Girls Are IT! STEAM JAM 2017 on October 18. This half-day workshop targeted 50 middle school (grade 6-8) girls from Detroit Public Schools Community District. UM-Dearborn, Detroit Public Schools Community District, and Ford Motor partnered to deliver educational opportunities in STEAM for these students. These highly committed and cohesive teams worked together to… Read More »

Improving Dearborn IT services end-to-end: Phase I is complete!

By | December 11, 2017

TeamDynamix goes live as the UM-Dearborn IT service management tool on December 13. With this upgrade, campus members will have access to a full use self-service portal, putting ITS and the Service Desk at their fingertips to request services, find answers to questions, or open a ticket to seek assistance.  Visit our Service Desk self-service portal to see… Read More »

UM-Dearborn IT summer initiatives

By | September 1, 2017

It has been a busy summer for ITS in the D… UM-Dearborn that is. With changes from WiFi to enterprise systems and adding additional services, we have been making improvements to connect our campus members wherever they are and make sure our systems are adding value by making a positive impact on the IT environment here in Dearborn.… Read More »