Final update on Cisco Finesse migration for contact centers

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This is a final reminder that one-button login for IP contact centers will be discontinued by ITS on December 22, 2017. The final contact center groups migrated to Cisco Finesse the week of December 6. We are making this change because the vendor is ending support for the one-button feature. For more information about this change, please visit the IP Contact Centers website and support page or contact itcom.csr@umich.edu.