Category Archives: Projects & Services

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U-M partners with Cavium on Big Data computing platform

By | November 27, 2017

A new partnership between the University of Michigan and Cavium Inc., a San Jose-based provider of semiconductor products, will create a powerful new Big Data computing cluster available to all U-M researchers. The $3.5 million ThunderX computing cluster will enable U-M researchers to, for example, process massive amounts of data generated by remote sensors in distributed manufacturing environments, or by… Read More »

Be a beta tester of the new Michigan App

U-M students, faculty, and staff can sign up to be part of the beta group for the release of the new, highly anticipated Michigan App. The new Michigan App is a cloud platform app that allows for a more modern interface, along with new features that streamline daily activities (bus, class schedule, dining, maps) and support success in… Read More »

LSA Gateway: Faculty and staff portal to the college

Historically the College of Literature, Science, and the Arts (LSA) used its public web site for some content that ideally would have gone to department- or college-level intranet sites, if those sites had existed. This past summer, using the same web content management software as our public web site — Adobe Experience Manager (AEM) — LSA Web Services… Read More »

CTools project site migration clinic happens Nov. 10

The ITS CTools team will host a project site migration clinic on Friday, November 10, 10 a.m.-4 p.m. in the ScholarSpace in Hatcher Graduate Library, room 206. If you own a project site in CTools, this is a great opportunity to meet one-on-one with a CTools expert to get help downloading your project site content and learn about alternative… Read More »

WiFi update

Moving through its final year, the Campus WiFi Upgrade project continues to complete WiFi upgrades across campus at a steady pace. Check out our current progress. Recently completed: Business Admin Executive Dorm, Argus Building, Robben W. & Aldyth Fleming Administrative Bldg., Pellston Biological Currently under construction: Facilities Services Building A. B. &C, Glenn E. Schembechler Hall, Arbor Lakes… Read More »

ITS plans new data center strategy

As the landscape for research and high performance computing keeps growing, ITS support is critical to the success of the university’s data intensive research efforts. The demand for compute, storage, and faster network connectivity has challenged ITS to evaluate its data center strategy in a more holistic way. Rather than incur the high costs of a brick and… Read More »

Google Team Drives rolls out Oct. 25

Starting Wednesday, October 25, users can request Google Team Drives by filling out a request form on the Google at U-M Website or by contacting the ITS Service Center. Team Drives is a new feature of Google Drive that allows groups of colleagues to access, create, store, search, and collaborate with their team-owned files. This team-based ownership model… Read More »

UM.Lessons slated for retirement in 2018

Due to declining use and stability, outdated functionality, and the potential for increased security risks, the university is planning to discontinue UM.Lessons, an online quizzing tool originally developed by U-M in 1994. The target date for migrating all UM.Lessons content (questions, lessons, and resources) to alternative services is April 30, 2018. The UM.Lessons Retirement Project team began planning and… Read More »

Update on Cisco Finesse migration for contact centers

One-button login for IP contact centers will be discontinued by ITS on December 22, 2017. All groups will be migrated to Cisco Finesse by this date. Some groups have already been migrated, while others are scheduled for migration through early December 2017. We are making this change because the vendor is ending support for the one-button feature. Benefits of… Read More »

ITS offers enhancements to Amazon Web Services

Are you a current user of Amazon Web Services (AWS) offered by ITS?  Should you be?  Recently, ITS announced that several new features have been added to the AWS at U-M service. The previous service offered an enterprise agreement, consolidated billing, training, some consulting, as well as an AWS Data Egress waiver. The features that are being added are:… Read More »

Michigan Medicine IT security projects

IT security is an ongoing priority for Michigan Medicine. Currently, several projects are focused on enhancements and upgrades to ensure the security of patient and personal data and services. Find out more about the following: Enterprise Identity and Access Management (EIAM) Program Network Admission Control (NAC) for the Wireless and Wired Networks Skype for Business mobile – Secure… Read More »

WiFi update

Students are back on campus and WiFi usage continues to grow!  The Campus WiFi Upgrade project continues to complete WiFi upgrades across campus at a fast pace.  Check out our current progress. Recently completed: Institute for Social Research (ISR), Wallace House, Madelon Pound House, Michigan Square (CEW), Ross Academic Center, Detroit Observatory, Boyer Building, Physical Properties Building, LSA… Read More »

HITS introduces new online service portal

By | September 28, 2017

On September 11, Health Information Technology & Services (HITS) upgraded to ServiceNow, a move designed to simplify and improve the way requests for IT-related help and services are handled. In conjunction with this change, HITS also began inviting Michigan Medicine users to “CLICK, CALL, or VISIT,” to request help, as follows: Click – on the online customer service… Read More »

CTools offers download tool & clinics for project sites migration

Thanks to the School of Dentistry for partnering with ITS this summer to pilot the self-service project site download tool and migration clinics. They provided valuable feedback that confirmed the ease of using the tool as well as the value of one-on-one consultations. The project site migration tool is now available to all project site owners in CTools.… Read More »