Tag Archives: conference

Contact Center CoP presents at ACUTA

By | March 28, 2017

Lisa Callihan (LSA IT customer experience manager) and Jennifer Herron (ITS infrastructure business planning lead) presented at the 46th ACUTA (Association for College and University Technology Advancement) Annual Conference on March 20 in Chicago, IL. Their presentation focused on their effort to create, maintain, and grow a Community of Practice (CoP) for U-M’s contact centers, in partnership with the Michigan IT… Read More »

QuasiCon 2017

By | February 9, 2017

Saturday, March 11; 8:30 am–3 pm; Rackham Graduate Building. QuasiCon is a free, annual, one-day conference devoted to discussing information that is hosted by the student chapter of the American Library Association at the University of Michigan School of Information. Positioned at UMSI, QuasiCon aims to connect students and professionals from all types of information fields, from librarians to UX… Read More »

Preventing the AI-pocalypse

By | February 8, 2017

A panel on AI ethics and education in San Francisco hosted by the Future of Life Institute warned about unforeseen consequences if researchers ignore the inherent ethical dilemmas in the emerging technology. Benjamin Kuipers, a computer science professor and AI researcher at U-M, explained that although humans program AI-powered robots to accomplish a particular goal, these robots will typically… Read More »

UMICH represents!

By | November 1, 2016

Twenty Michigan IT staff presented at the 2016 EDUCAUSE Annual Conference held at the Anaheim Convention Center in Anaheim, California on Wednesday, October 26. The EDUCAUSE Annual Conference is the premier convening of IT professionals and technology providers in higher education. The conference programming is derived from member-driven content organized across overarching IT tracks and hosts one of… Read More »