Category Archives: Projects & Services

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Dearborn moves the Internet

It wasn’t an earthquake, but it sure shook things up. The start of a building renovation for the Engineering Lab Building (ELB) required moving the network connection for the Dearborn campus. A collaborative team built of Dearborn ITS, Merit, and Ann Arbor ITS Infrastructure created new network paths that not only added redundancy and stability, but they did… Read More »

EMERSE: Michigan Medicine’s powerful medical record search engine

Any note or document that is written by a medical professional (like a doctor, pharmacist, nurse, or social worker) is called free text, meaning anything goes—from syntax errors to misspellings to abbreviations, and more. That’s tough for a search engine to navigate. To get any information at all for things like research studies or billing information, users would have… Read More »

ITS announces approval for project to install WiFi on the Diag

Information and Technology Services has received funding approval to install WiFi in portions of the Diag. In September 2017, Central Student Government President Anushka Sarkar and CSG Vice President Nadine Jawad announced an initiative outlined as part of their platform to install WiFi on the Central Campus Diag. At the request of students and with the support of… Read More »

Changing the channel of MWireless: Improving your WiFi experience

A few months ago, we told you about a change to MWireless that was being tested in all ITS buildings (Arbor Lakes, Administrative Services Building, and Boyer.) The change involved having building occupants connect to MWireless using the 5 GHz frequency exclusively, which is now considered mainstream. Older devices that only support 2.4 GHz WiFi—mainly those manufactured before… Read More »

New “Great Lakes” cluster to replace Flux

Advanced Research Computing – Technology Services (ARC-TS) is starting the process of creating a new, campus-wide computing cluster, “Great Lakes,” that will serve the broad needs of researchers across the university. Over time, Great Lakes will replace Flux, the shared research computing cluster that currently serves over 300 research projects and 2,500 active users. The existing Flux cluster… Read More »

Dearborn ITS helps students study abroad

UM-Dearborn faculty, staff, and students now have one-stop to explore study abroad opportunities. ITS at the Dearborn campus partnered together with the Office of International Affairs (OIA) to automate and streamline the management of their study abroad program. Using Terra Dotta to implement the new M-Navigator site required data integration with the student information system Banner. Once configured, single sign-on… Read More »

Integrating events with Drupal and Salesforce

UM-Dearborn’s Web Services team recently partnered with a cross-functional, cross-campus team to integrate Salesforce/TargetX and Drupal to promote Undergraduate and Graduate Admissions events on the new campus calendar. In late 2017, the team introduced a new events calendar using the campus-wide Drupal content management system. The calendar is refreshed and modern, featuring a responsive design, filterable search, and… Read More »

Single sign-on makes life easier for Dearborn students

As part of the improvements to the identity processes for UMID and uniqnames, UM-Dearborn students are now using their uniqname and passwords to sign into the student self-service portal UM-Dearborn Connect. This is expected to streamline campus orientation, enhance the usability of the site, and reduce much of the ad-hoc support that was previously needed. This implementation involved a… Read More »

Michigan Medicine upgrading to Windows 10

Microsoft recently announced that it will be ending its support of Windows 7 — the operating system (OS) on most Michigan Medicine CoreImage devices. To get a step ahead of the transition, Health Information Technology & Services (HITS) has already begun to migrate CoreImage PCs to the Windows 10 operating system in several locations. There are more than 36,000… Read More »

Outcomes of March Web Platforms Town Hall

Over 60 university community members attended the Web Platforms Service Town Hall on March 7 at Palmer Commons. The presentation reflected feedback received during meetings and interactions held over the past year and a half. Town hall participants shared further ideas verbally and using the Poll Everywhere app. The service project team is reviewing the latest feedback and… Read More »

WiFi update

This month is all about parking…U-M faculty, students and staff will now begin to see improved WiFi coverage in several parking structures around campus. Students at Northwood apartments are seeing improvements in their WiFi, and work also continues on buildings that play an important role in supporting operations for the U-M campus. Check out our current progress. Recently… Read More »

M-Pathways Student Administration upgrade coming May 2018, outage planned

  The M-Pathways Student Administration upgrade is in full swing with an expected go-live date of May 21, 2018. This upgrade brings a review of processes, an opportunity for future advancements to meet the needs of our students and faculty, and updated training and support. Additionally, it positions U-M to better leverage future enhancements from the vendor and… Read More »

Michigan Medicine completes NAC project

Michigan Medicine recently achieved a significant goal of ensuring that 100 percent of all devices connecting to its internal network by wire are accounted for, categorized by device type, and secured with the necessary protocols required to protect two-way communication from cyberattacks. A program to enhance network security and identify all electronic equipment connecting to Michigan Medicine internal resources… Read More »

ServiceLink adds mobile app enhancements and more

Here’s what’s new in the March 15 ServiceLink upgrade: ServiceLink mobile app enhancements We are excited to share changes in the mobile app with you. The app has been available in an unmanaged format, which has made it difficult to use. With this release we’ve updated the interface and added the features below. A screen for all ServiceLink… Read More »