Category Archives: Projects & Services

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Dearborn ITS helps students study abroad

UM-Dearborn faculty, staff, and students now have one-stop to explore study abroad opportunities. ITS at the Dearborn campus partnered together with the Office of International Affairs (OIA) to automate and streamline the management of their study abroad program. Using Terra Dotta to implement the new M-Navigator site required data integration with the student information system Banner. Once configured, single sign-on… Read More »

Integrating events with Drupal and Salesforce

UM-Dearborn’s Web Services team recently partnered with a cross-functional, cross-campus team to integrate Salesforce/TargetX and Drupal to promote Undergraduate and Graduate Admissions events on the new campus calendar. In late 2017, the team introduced a new events calendar using the campus-wide Drupal content management system. The calendar is refreshed and modern, featuring a responsive design, filterable search, and… Read More »

Single sign-on makes life easier for Dearborn students

As part of the improvements to the identity processes for UMID and uniqnames, UM-Dearborn students are now using their uniqname and passwords to sign into the student self-service portal UM-Dearborn Connect. This is expected to streamline campus orientation, enhance the usability of the site, and reduce much of the ad-hoc support that was previously needed. This implementation involved a… Read More »

Michigan Medicine upgrading to Windows 10

Microsoft recently announced that it will be ending its support of Windows 7 — the operating system (OS) on most Michigan Medicine CoreImage devices. To get a step ahead of the transition, Health Information Technology & Services (HITS) has already begun to migrate CoreImage PCs to the Windows 10 operating system in several locations. There are more than 36,000… Read More »

Outcomes of March Web Platforms Town Hall

Over 60 university community members attended the Web Platforms Service Town Hall on March 7 at Palmer Commons. The presentation reflected feedback received during meetings and interactions held over the past year and a half. Town hall participants shared further ideas verbally and using the Poll Everywhere app. The service project team is reviewing the latest feedback and… Read More »

WiFi update

This month is all about parking…U-M faculty, students and staff will now begin to see improved WiFi coverage in several parking structures around campus. Students at Northwood apartments are seeing improvements in their WiFi, and work also continues on buildings that play an important role in supporting operations for the U-M campus. Check out our current progress. Recently… Read More »

M-Pathways Student Administration upgrade coming May 2018, outage planned

  The M-Pathways Student Administration upgrade is in full swing with an expected go-live date of May 21, 2018. This upgrade brings a review of processes, an opportunity for future advancements to meet the needs of our students and faculty, and updated training and support. Additionally, it positions U-M to better leverage future enhancements from the vendor and… Read More »

Michigan Medicine completes NAC project

Michigan Medicine recently achieved a significant goal of ensuring that 100 percent of all devices connecting to its internal network by wire are accounted for, categorized by device type, and secured with the necessary protocols required to protect two-way communication from cyberattacks. A program to enhance network security and identify all electronic equipment connecting to Michigan Medicine internal resources… Read More »

ServiceLink adds mobile app enhancements and more

Here’s what’s new in the March 15 ServiceLink upgrade: ServiceLink mobile app enhancements We are excited to share changes in the mobile app with you. The app has been available in an unmanaged format, which has made it difficult to use. With this release we’ve updated the interface and added the features below. A screen for all ServiceLink… Read More »

Michigan App released for public beta

The Michigan App has been available for limited beta for a little over two months. The development team took that feedback from testers and has now launched the public beta to all U-M staff, faculty, and students. The new app features a completely redesigned interface that helps streamline daily activities and supports success towards academic and personal goals for… Read More »

New research computing package for Michigan Medicine

Research labs and teams sometimes spend a large amount of sponsored grant funding on data storage and computing resources. Researchers often have to choose between data safety and saving money, resulting in decreased productivity, and time wasted on data recovery. Beginning March 5, 2018, Health Information Technology & Services (HITS), in partnership with Advanced Research Computing – Technology Services (ARC-TS),… Read More »

ITS retires its oldest legacy system, the Uniqname Service

In early February, ITS retired its oldest running production system—the Uniqname Service (UNS). Implemented in 1992, UNS was running on outdated hardware with an old homegrown “UMCE Linux” operating system. Due to high risk, the system had not been shut down or upgraded since 2012. “We were concerned about the fragility and technical debt associated with the homegrown… Read More »

ITS offers new features & discounts for AWS

In the last few months Information & Technology Services (ITS) has announced several enhancements to its cloud offerings to the U-M campus. One of these enhancements was the execution of a new Enterprise Agreement and Business Associate Agreement (BAA) with Amazon for AWS at U-M. With this agreement, faculty, researchers, and staff at all U-M campuses can now… Read More »

WiFi update

The project hit an important milestone last month, as we went over the 12 million square foot mark of building space upgraded. Work continues on buildings that play an important role in supporting operations for the U-M campus. Check out our current progress. Recently completed: Wolverine Tower, 305 W. Liberty, Weidenbach Hall Currently under construction: Varsity Drive Building,… Read More »

UM-Flint wireless and network upgrades

By | February 20, 2018

This past year, UM-Flint ITS began a push to overhaul and upgrade the wireless network on the Flint campus. The wireless infrastructure upgrade entered phase one as the equipment purchased in 2010 has finally reached the end of life and end of support stage. Phase one of the project included all university-owned buildings south of the Flint River,… Read More »

Patients respond enthusiastically to MyUofMHealth updates

By | February 19, 2018

MyUofMHealth, also known as the U-M patient portal, empowers patients to take an active role in their care by providing access to key components of their medical record, while also allowing them to communicate with their care team(s). The feedback from patients on the efficacy of this tool has been wholly positive. A U-M heart transplant patient praised… Read More »