MiWorkspace will support Windows 10 on a limited number of computers starting now through April. Units that subscribe to MiWorkspace may identify a representative sample of faculty and staff to get Windows 10 early to identify concerns. In May, Windows 10 will be the default operating system for new and rebuilt Windows computers. Computers currently running Windows 7… Read More »
Information and Technology Services (ITS) is upgrading the PeopleTools technology behind M-Pathways to version 8.55. This upgrade will bring a new look and feel to navigation within M-Pathways. This change will impact everyone who uses Wolverine Access at the university. The new navigation will be available on February 20 for M-Pathways Student Administration, Faculty Business, and Student Business,… Read More »
We are pleased to announce that new lower rates for MiServer and MiDatabase have been finalized. These rates will go into effect at the next billing cycle. You can review the new rates and get additional service information on the MiServer and MiDatabase websites.
Recently, there have been issues with the MGuest WiFi network on the Ann Arbor campus. ITS has experienced intermittent problems with the current captive portal system. As a result, certain devices were unable to access the login page to sign in to MGuest. In order to improve performance, ITS is deploying a new captive portal system for MGuest.… Read More »
Two-factor (Duo) authentication expansion continues on all U-M campuses. In addition to the option to turn on Duo for Weblogin, some IT services have also begun requiring it. ITS Windows Servers: ITS enabled Duo on more than 440 of its Windows servers. MiServer: New and existing managed MiServer instances now require Duo at the administrative level unless the… Read More »
After successfully moving all CTools course sites to Canvas earlier this year, ITS is now shifting focus to decommission CTools Project Sites by late 2017. The ability to create project sites was deactivated as of December 3. Requests for CTools project sites after that date can be made through the ITS Service Center. After February 1, no new… Read More »
The National Institutes of Health (NIH) recently announced the Commons Credit Pilot, which provides biomedical researchers support for access to cloud-based computing resources as part of the its Commons program. Researchers interested in requesting resources from the program can get support for their submissions from Advanced Research Computing – Technology Services (ARC-TS). NOTE: Researchers must hold an NIH… Read More »
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BlueJeans Network has agreed to extend U-M’s license for BlueJeans Primetime through January 31, 2017, as part of an ongoing trial period. ITS is interested in your feedback and experience with BlueJeans Primetime. If you’d like access, please email bluejeansprimetime@umich.edu. BlueJeans Primetime is an add-on service designed for large-scale, interactive events. Event hosts can access moderator controls to… Read More »
U-M and Unizin, a consortium of leading research institutions, recently launched a beta pilot of a new learning dashboard tool. Snapshot lets faculty view student engagement trends, monitor outcomes, and identify students at risk of failure. Students can view their own dashboard and compare it with their peers. John Johnston (ITS Teaching & Learning) partnered with Meg Bakewell… Read More »
The WiFi Project team continues to upgrade buildings across campus. Visit the project website for additional information. Recently completed: Francis Thomas Jr. Public Health (SPH II), Gorguze Family Laboratory, Lane Hall, Carver Bldg., Argus II Currently under construction: Burton Tower, Life Science Institute, Blau Network design underway: East Hall, West Hall, GG Brown, North Quad (Residence Hall), Betsy… Read More »
The Data Concierge initiative has completed the design of data request processes and the initial supporting ServiceLink configuration. These steps will enable the flow of data requests through the ITS support services system and reporting on key service indicators such as data request volume, origin, and resolution time. Currently, requests for administrative data are routed through various channels… Read More »
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ITS worked with Public Safety and Security, Student Life, University Human Resources, and other key campus groups to release a new feature in Wolverine Access that prompts students, faculty, and staff to review and update addresses, emergency contacts, and U-M Emergency Alert preferences. The information is used to locate individuals in case of an emergency, send notifications of… Read More »
Currently, requests for administrative data are routed through various channels and it can sometimes take months for information requests to get fulfilled. Data Concierge will create a one-stop shop for university data needs. The Data Concierge team plans a pilot launch of the service in early 2017 that aims to provide a way to request and obtain administrative… Read More »
This semester marked a major milestone for teaching and learning at U-M: All course sites moved from CTools to Canvas, a more capable system that has earned praise from faculty and students. But the work is not done yet. ITS is now shifting its focus to decommissioning CTools Project Sites by late 2017. Project sites, commonly used for… Read More »
Aside from limited consulting, the current M Cloud AWS (Amazon Web Services) offering leaves the management of the service to the end user, which has been a barrier to adoption for some. There is also very little ability to report on usage and state across university assets. The M Cloud AWS Integrate project will focus on providing “value… Read More »
It continues to be a very busy fall for the WiFi project team, with many buildings completed across campus. Check out our progress! Visit the project website for additional information. Recently completed: 300 N. Ingalls, Perry Building, UM Transportation Research Institute (UMTRI) Currently under construction: Francis Thomas Jr. Public Health (SPH II), Gorguze Family Laboratory, Lane Hall, Burton Tower,… Read More »
Recently, the ITS Infrastructure team reviewed and revised the Voice Services SLE and Contact Center SLE on the ITS Key Service Document Repository website. Management of these documents is handled as part of the Business Planning Team’s responsibilities.
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