The goal to “improve the way we serve the U-M campus by providing proactive, laser-focused customer service” truly boils down to working with our customers to understand and help achieve their goals, and to tackle projects and problems with their needs in mind.
Our work in technology connects countless alumni, faculty, students, and staff studying, researching, and working abroad and at home. Working together as a Michigan IT community, we support the technology that fuels the U-M mission and Michigan spirit.
The core mission of the university—accomplished through teaching and learning, scientific publications, study of humanities, and more—is supported and enhanced by technology. Innovation by IT staff members is critical to the university’s mission of creating new knowledge, sharing knowledge, and archiving knowledge.
Massive amounts of data inform ground-breaking research and discovery, teaching and learning, and patient care each day. Our vision is for U-M to be an empowered community of data consumers who have on-demand, role-based access to enterprise data.
2019 is going to be an outstanding year for technology at U-M. I look forward to working with the entire Michigan IT community to progress toward our vision to be a leader in the appropriate use of technology among our peers and beyond.
Collaborations across our campuses can help magnify what can be accomplished in a single unit. Working together, we can collectively provide a frictionless, cohesive digital experience for students and our entire U-M community.
You have so much to contribute to the mission of the university. Working together, we will be a leader in the appropriate use of technology.
My vision is that U-M will be a leader in the appropriate use of technology among our peers and in the world. From your perspective, what can we do to be #1 on this list?
Read about Ravi’s initial priorities and his belief that Michigan IT staff are critical in supporting U-M’s core competencies—creating, sharing, and preserving knowledge.
I will stay available to our new VPIT-CIO Dr. Ravi Pendse, ITS, and the Michigan IT community through the month of August to assist in making this transition as smooth as possible.
Thanks to the many volunteers across our community, Michigan IT programs have grown considerably since we launched the concept in 2013, and we want to share what’s next for Michigan IT in 2018.
Last week, the Board of Regents approved my appointment as interim vice president for information technology and chief information officer. I am excited about this role and am eager to work more closely with all of Michigan IT to prepare for a successful future.
Information comes from data, and the data revolution on campus is real. We all feel it as we support our incredibly creative and industrious faculty and students across the University of Michigan.
Michigan IT needs to be one step ahead, which can be challenging because our researchers are moving so quickly. One of the ways we do this is through innovative thinking.
Ever since I was a child, September has been my favorite month. While the last weeks of summer are one of the busiest times of the year for those of us in IT, I still feel that same sense of excitement when students and faculty return to campus, bringing their energy and vibrancy. I appreciate all the work that takes place across our campuses to make this happen.
As IT professionals, we’re often straddling two worlds: the world of the present and the world of the future. The proliferation of big data and maturity of cloud services presents a tremendous opportunity to define a clearer path between them.
Michigan IT has been an early leader in the adoption of cloud services. VPIT-CIO Kelli Trosvig shares her thoughts on U-M’s opportunities for significant exploration in the cloud in support of the university’s missions.
Kelli shares her perspective on the bicentennial commencement, which paid tribute to U-M’s diverse student body, the university’s impact on higher education, and the potential of what is to come.
Kelli reflects on the commitment of so many staff to make our community better through “other duties not assigned,” U-M’s dedicated faculty, and the joys of Cuban street food.
U-M VPIT-CIO Kelli Trosvig shares what she’s enjoyed so far about her time at U-M and how teams across our campuses are asking tough questions and working together to support the missions of the university.