Author Archives: News Staff
Cliff Lampe, an associate professor of information, says there’s a definite connection between social media and how news organizations cover disasters. For example, after Hurricane Irma hit the U.S. Virgin Islands on Sept. 6, stranded islanders flocked to social media to reach families and friends. Facebook groups quickly formed with residents posting photos, updates, and requests for assistance. As… Read More »
Association of American University members want more institutions to follow U-M’s example when it comes data transparency of their Ph.D. programs. U-M makes publicly available data on admissions, enrollment, funding, time to degree completion and completion rates, along with the results of a basic doctoral exit survey and job placement information. Chief academic officers representing AAU campuses at their annual… Read More »
Social media have changed how colleges interact and communicate with the world. Every post paints a picture of what a college is like, who makes up its community, and what’s important to them. It’s a 24/7 job that didn’t even exist a few years ago. For Nikki Sunstrum, U-M’s director of social media, that means constant monitoring of what’s happening… Read More »
GIS Day provides an international forum for users of Geographic Information Systems technology to demonstrate real-world applications that are making a difference in our society.
All benefits-eligible faculty and staff have access to Lynda.com through their U-M email and password (Level 1).
An interview with the co-facilitators of the Contact Centers Community of Practice: Lisa Callihan (Customer Experience Manager, LSA IT) and Jennifer Herron (IT Business Planning Lead, ITS Infrastructure). What were the initial goals of the Contact Centers Community of Practice? The initial goals of this community were to: Bring together disconnected contact centers from across our 3 campuses Keep track of… Read More »
AT&T, working with Facilities and Operations, Information and Technology Services and numerous contractors, delivered “stealth” antennas that not only restored the beauty of the skyline, but improved network capacity.
Last year, we reported the amazing, first-day usage statistics that made it clear just how much the U-M community relies on WiFi. That was nothing. On the first day of fall term, September 5, 2017, wireless network traffic increased by three times compared to fall 2016. Total unique devices observed: 100,087 Number of authenticated users on MWireless: 57,789 Number of… Read More »
Lisa Callihan (LSA IT customer experience manager) and Michael Morabito (Secure-24 client services manager) presented at the Help Desk Institute (HDI) local chapter meeting on September 14 in Southfield, MI. Their presentation, “Creating the Ideal Customer Service Experience,” was an interactive experience with two industry experts discussing the importance of building a customer service philosophy and culture. They… Read More »
Michigan IT’s Agile Community of Practice will host a special presentation by U-M Health Information Technology & Services (HITS) on September 19 at Arbor Lakes. All are welcome to attend.
How do we make sure higher ed teams are prepared and supported as the pace of academic technology moves ever more quickly? In a wide-ranging article in “EDUCAUSE Review,” U-M’s VPIT-CIO Kelli Trosvig writes that higher education IT leaders must commit to a journey of continuous change and improvement, driven sometimes by technology and sometimes by culture. “Expectations… Read More »
Most web traffic today comes from smartphones and tablets, but the mobile web remains frustratingly slow. Even on fast 4G networks, a page takes 14 seconds to load on average—an eternity in today’s connected world. A team of computer science researchers at U-M and MIT has found a way to dramatically speed up the mobile web. Their new… Read More »
As more employers turn to sites like LinkedIn and CareerBuilder to recruit talent, job seekers from low-income areas or who have limited education often are left out. Tawanna Dillahunt, assistant professor at the U-M School of Information and College of Engineering, hopes to change that. Dillahunt has received a $499,729 National Science Foundation grant to help improve digital employment… Read More »
What if circumventing internet censorship didn’t rely on some app or service provider that could eventually get blocked, but was instead built into the very core of the internet itself? After six years in development, three research groups including the University of Michigan have joined forces to conduct real-world tests of an experimental new technique called “refraction networking.” They… Read More »
New research involving U-M’s Transportation Research Institute found that apps like Uber and DriveNow may be doing to cars what the web already did to newspapers. Two academic studies published this year have shown that people say they will reduce their use and ownership of private cars when they have access to ride-sharing or car-sharing apps. The U-M study of… Read More »
As part of its Quarterly Meeting & Technical Congress being held at U-M, the IMS Global Learning Consortium will host a hackathon focused on “Building the IMS Ecosystem.” Developers, programmers, engineers, UI designers, and any educational technologists are invited to participate. Improve your skills and knowledge working with the latest versions of IMS Global standards like LTI, Content-Item Message,… Read More »
Last week’s announcement from Disney that it will end its distribution deal with Netflix and launch its own direct-to-consumer movie portal indicates the arrival of a new phase of Internet-distributed video, according to Amanda Lotz, a media studies professor with LSA. In an article for fortune.com, Lotz writes that services like Netflix and Amazon Video created a different television experience:… Read More »
At first glance, the Michigan Medicine Inpatient Rehabilitation Computer Therapy Lab might appear to be all fun and games. That’s the intent. Many of the rehabilitation programs developed in the lab are based on gaming technologies — and designed to get patients active and engaged. Such patients include those recovering from strokes as well as spinal cord and head injuries.… Read More »
Starting with Tableau 10.5 this fall, new versions of Tableau will only run on 64-bit operating systems. The upcoming release, Tableau 10.4, will be the last version of Tableau Desktop, Tableau Reader, and Tableau Public to support 32-bit Windows operating systems. (Mac users will be unaffected by this change.) Focusing on 64-bit operating system will allow faster new… Read More »
In a high school classroom in Lima, Peru, a group of students are programming a 3-D printer. Later on, the students—who until then have not had previous programming experience—will be learning to code with Python, eventually building tech projects with social impact. It’s all part of United Technologies for Kids (UTK), an NGO startup that U-M sophomore Giuliana… Read More »