A New Era for Campus Digital Signage
U-M’s Digital Signage Team is transitioning away from the one-size-fits-all model, delivering more flexible, targeted solutions campuswide.
Category Archives: Projects & Services
A new sign-in experience is coming to your UMICH account
The University of Michigan will enhance the university’s security by adopting Okta, the industry-leading platform for managing digital identities and access, for Single Sign-On (SSO) and multi-factor authentication (MFA). This transition will enhance the sign-in experience and improve security for the U-M community. New capabilities, including optional passwordless sign-in features such as Face ID, Touch ID, and Windows… Read More »
Campus Leads the Way with Cellular Expansion: Introducing U-M Net Cellular
The University of Michigan is ushering in a new era of connectivity on campus, thanks to sweeping initiatives led by Information and Technology Services.
A Fresh Look & Feel for U-M AI Services — November 2025 updates
ITS is excited to announce that, as of November 13, 2025, U-M GPT, U-M Maizey, and the Go Blue web app have all received significant user interface (UI) and branding updates. These changes are designed to create a more cohesive and intuitive experience across the U-M AI suite.
Michigan Medicine introduces two-year email retention policy to strengthen data security
To reduce the risk of data breaches, Michigan Medicine is making email safer and simpler for its users.
Register for an upcoming Make a Maizey workshop!
Make a Maizey with the ITS Emerging Technology team. These dynamic, in-person workshops will give participants an introduction to U-M’s AI services and guide them through building a new Maizey project, an AI tool that leverages U-M GPT to analyze your own, custom data sources. Maizeys can be used to streamline workflows, analyze data, enhance Canvas courses, and more. U-M… Read More »
Michigan Medicine’s game-changing hospital data move
A small team at Michigan Medicine successfully moved a hospital’s entire digital core, including real-time care coordination and decades of patient records, to the North Campus Data Center without disruption. This move provided Michigan Medicine with direct control, building a more reliable digital infrastructure, and unlocked over $600k in cost savings annually.
Gemini and NotebookLM Now Available to the U-M Community
U-M faculty, staff, and students now have access to two powerful new tools in their Google Workspace arsenal: Gemini and NotebookLM, Google’s latest generative AI services.
MDining’s new point-of-sale system pays off
Michigan Dining has recently implemented a new POS system to streamline ordering, inventory management and more.
Meet OnboardingA2 Maizey: Helping new staff get their bearings at U-M with the help of U-M AI Tools
U-M recently rolled out an improved Ann Arbor campus New Employee Orientation, a new U-M Onboarding program, and OnboardingA2 Maizey, an AI-powered chatbot that delivers answers to common new-hire questions.
OpenAI’s o1 and o3-mini reasoning models now available through U-M GPT
Information and Technology Services is pleased to announce the integration of two new models into U-M GPT, the o1 and the o3-mini from OpenAI, which users can now access through the U-M GPT homepage dropdown menu. This update marks the first inclusion of ‘reasoning models’ to U-M’s AI services, which excel in the ability to perform tasks that require multi-step… Read More »
MiDesktop: Flexible & Secure Virtual Desktops for the Community
MiDesktop enables users to remotely access virtual desktops equipped with their project’s specific software, providing a cost-effective and adaptable alternative to traditional hardware.
The Hunt for Census Data Digitization at ICPSR
ICPSR staff partner with Census Bureau Economist to digitize about 500 million United States census records.
Bringing UX to the front lines: How the user story shaped the new Kiosk experience at Michigan Medicine
At Michigan Medicine, technology plays a crucial role in supporting patient care. The Health Information Technology and Services (HITS) Customer Experience team understands that IT should work more seamlessly for the people who use it every day–and that’s why user research was a key part of designing the new Edge UMICH authenticated browser for Kiosk computers.
U-M unveils GenAI Mind Meld: Control your computer with just a thought!
Tired of typing out endless emails or navigating complex spreadsheets? With Mind Meld, simply think about what you want to do, and your device will respond instantly.
Transforming Invoice Processing: How the Shared Services Center is Leveraging AI
U-M’s Shared Services Center has leveraged U-M GPT Toolkit to improve efficiency when processing invoices. AI-powered invoice processing has significantly improved operations across multiple teams.
Introducing Go Blue: AI-powered mobile app for the U-M community
The University of Michigan has announced the release of Go Blue, a new AI-powered mobile app that has been specially designed for the U-M community.
Update Cookie Consent Integration by March 21
The Office of the Vice President for Communications (OVPC), in collaboration with the Information and Technology Services (ITS) Privacy Office, has released a new consent and preference management integration for U-M websites.
Border router replacement boosts U-M’s internet, Internet2 connection speeds
A pivotal enhancement to U-M’s network infrastructure has been successfully completed. Information and Technology Services (ITS) sponsored the project to replace the Border Interconnect Network (BIN), which serves the Ann Arbor campus, including Michigan Medicine. Supported by a dedicated ITS project team, the initiative included collaboration with representatives from Merit Network, Health Information Technology and Services, and UM-Dearborn… Read More »
Cross-functional project team plans major lock replacement
After several years of awareness that student room locks would soon need to be replaced, Student Life convened a project team to explore options and initiate a multi-year installation project. The team includes members from University Housing; Student Life Facilities, Technology Solutions, and Capital Projects; and the Division of Public Safety and Security (DPSS). The team defined the… Read More »