Jessica Rohr, ITS Communications

Contact Jessica at jbelle@umich.edu.

Author Archives: Jessica Rohr, ITS Communications

One year of EIAM: Empowering collaboration, simplifying access, uniting U-M

By | January 30, 2018
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computer with login screen

With one calendar year under its belt, the Enterprise Identity Access Management (EIAM) program reflects on its 2017 accomplishments. Launched in January 2017, the program coordinates and unites IAM efforts for all U-M campuses—Ann Arbor, Dearborn, Flint, and Michigan Medicine—to improve the technology and administrative processes that allow authorized individuals to access U-M resources. Below is a partial… Read More »

New social login service supports guest access

By | January 23, 2018
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U-M social login interface

A new Identity and Access Management (IAM) service is a gamechanger in helping the Alumni Association fulfill its mission to connect alumni with services that nurture an ongoing relationship with the university. “Using social login allows the Alumni Association to overcome the single biggest barrier for providing alumni access to our online services and alumni benefits,” says Andre… Read More »

PaaS the pizza: Understanding cloud basics

By | November 29, 2017
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slice of pizza, cloud bg

Today, much of our university uses services that run in the cloud—such as Canvas, Duo Security, U-M Box and Google, Concur, and Qualtrics. Your smartphones run your favorite apps in the cloud, Spotify plays music in the cloud, ToDoist keeps you scheduled in the cloud. These are Software as a Service (SaaS) cloud solutions. Information and Technology Services… Read More »

Remember Duo Remember Me?

By | August 29, 2017
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Duo remember me

When students, staff, and faculty come to you with concerns about the latest virus, hack, or phishing attempt, pass on the good news that turning on two-factor to protect their U-M Weblogin and personal data is even easier. In April, the university added the Remember Me option to two-factor for services accessed via the Weblogin page. It allows you… Read More »

Celebrating Duo’s first year at U-M: Exceeding expectations

By | August 14, 2017
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Duo logo

The university recently marked the first anniversary of its switch to Duo Security for two-factor authentication. As of July 20, 2017, more than 11,000 faculty and 36,000 staff on all the university campuses — including Michigan Medicine —  use Duo two-factor to help secure sensitive university data, including research and personal data. With increasing numbers of students and… Read More »

Keep up with the EIAM program

By | April 28, 2017
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With several projects already underway, the Enterprise Identity and Access Management (EIAM) program wants to help the university’s IT and administrative community stay on top of the latest news, outreach activities, and ongoing plans to improve how people obtain and use U-M accounts and access U-M resources. The program recently launched two new resources to stay connected: EIAM… Read More »

No more MTokens! Last RSA server retired

By | January 30, 2017
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MToken

As of December 5, the last server supporting U-M’s former two-factor authentication vendor, RSA, was retired at the university after more than a decade of use. The retirement of RSA and MTokens marks the last step in the vendor replacement process. Since July 2016, cloud-based Duo Security has provided the university’s two-factor authentication service, offering a variety of… Read More »

Two-factor authentication expansion continues

By | December 15, 2016
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Two-factor (Duo) authentication expansion continues on all U-M campuses. In addition to the option to turn on Duo for Weblogin, some IT services have also begun requiring it. ITS Windows Servers: ITS enabled Duo on more than 440 of its Windows servers. MiServer: New and existing managed MiServer instances now require Duo at the administrative level unless the… Read More »