HITS staff-volunteers pitch in to help customers prepare for mandatory Duo two-factor authentication
During a recent Duo “go-live,”nearly a dozen HITS staff-volunteers supplemented regular Service Desk staff – answering customers’ questions and providing support during the set-up and activation process. Beginning October 10, Michigan Medicine began requiring all Michigan Medicine employees to use Duo two-factor authentication to access U-M resources that require Weblogin. This move was intended to provide an additional layer of protection… Read More »