Category Archives: Top Stories

Have an idea for a story? Let us know! (You must be logged in with your UMICH Level-1 password to access the form.) Subscribe to the Features RSS feed.

Fall 2024 Enhancements to Maizey AI

Earlier this fall, the Emerging Technology team within ITS released several improvements and new features for our custom generative AI tool, Maizey. As the academic year unfolds, these features will help faculty, staff, and students to streamline workflows, create and interact with custom AI tutors, and more.

Message from the VPIT-CIO

By | September 24, 2024

As we wrap up September and gear up for National Cybersecurity Awareness Month, we emphasize the importance of digital security. With a rise in cyber attacks, we’ve introduced Duo Verified Push across all U-M campuses, enhancing login security with a three-digit code. Additionally, we’ve integrated the Maizey AI platform into Canvas, making AI tutor creation easier for faculty and enriching the student learning experience. We appreciate your dedication and welcome suggestions for improving IT security and growth.

Save the Date: Michigan IT Winter Innovation Expo 2024 – A Celebration of Technology and Innovation

By | September 20, 2024

Mark your calendars! Michigan IT is excited to invite you to the Winter Innovation Expo on December 10, 2024. This not-to-be-missed event will be held at the Central Campus Classroom Building (CCCB) and promises a full day of discovery, inspiration, and networking. The Expo will feature an array of activities including the latest updates from Michigan IT, an… Read More »

Enhanced Duo Security Feature Starts Sept 25

Starting Wednesday, September 25, 2024, at 12 p.m., Duo two-factor authentication push notifications will require university community members on the Ann Arbor, Dearborn, and Flint campuses to enter a three-digit code when they access U-M Weblogin. Michigan Medicine transitioned to the change on August 9. The enhancement, which impacts faculty, staff, students, alumni, and sponsored affiliates, is designed… Read More »

Maizey’s Media Debut: Will ITS’s Tool Change the Social Media Strategy?

As social media has becomes more of a battlefield for brand attention and engagement, understanding the factors of online interactions is not just helpful; it’s essential. Follow along with Abigail, an ITS intern, as she trains a Maizey to intricately analyze ITS’s social media metrics.

Profiles in IT: Kalpana Joshi—Teacher and Learner

Kalpana is an ERP Business Analyst with the ITS Teaching and Learning team. With a strong background in educational technology and computer science, she excels at integrating emerging technologies with educational tools. A firm believer in the adage “to teach is to learn twice,” Kalpana takes pride in helping faculty and students. She is a huge fan of reading books in Marathi, writing blogs, and learning new technologies.

Leadership Profile: Greg Laman

By | July 24, 2024

Meet Greg Laman, Director of Technology at the School of Music, Theatre & Dance. He and his team support the general computing needs of the school and the more specialized technology in their studios. He has worked at the SMTD since the late nineties and enjoys seeing and hearing the great work being done by the school’s students and faculty.

LSA Technology Services partners with ITS to migrate load balancing services

Over the past several years, LSA Technology Services (LSA TS) has had to be nimble and spin up new services that could perhaps be better accommodated and scaled centrally. In late 2022, LSA TS opened discussions with Information and Technology Services (ITS) about migrating the LSA TS-managed load balancing services to ITS-managed hardware. Load balancing refers to efficiently… Read More »

Message from the VPIT-CIO

By | July 22, 2024

In these challenging times, it’s important to maintain respect and empathy for each other. Our unity as a team is crucial, and I am here to support you. Michigan IT exemplifies this spirit of service through tours and enrichment opportunities, such as visits to the U-M Nursing Clinical Learning Center and the Big House, which foster networking and understanding of campus technology.

Message from the VPIT-CIO

By | June 27, 2024

I hope you have all been able to enjoy our first official month of summer. There is so much going on at the university right now, particularly related to our leadership in technology. President Ono’s announced of the creation of a new “innovation corridor” between Ann Arbor and Detroit. This initiative is a partnership between U-M and the Detroit Regional Chamber. It will significantly foster technological advancement and economic growth in our area over the next decade.

How U-M’s AI Sidekick Maizey is Mastering the Art of Social Media Metrics

As social media has becomes more of a battlefield for brand attention and engagement, understanding the factors of online interactions is not just helpful; it’s essential. Follow along with Abigail, an ITS intern, as she trains a Maizey to intricately analyze ITS’s social media metrics.